New Horizons Worldwide Reviews | Glassdoor

New Horizons Worldwide Reviews

Updated March 28, 2017
7 reviews

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Mark A. Miller
1 Rating

Employee Reviews

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  1. "Sr. Vice President Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Ethical, professional, global, market leader

    Cons

    Did not have a successful strategy,

    Advice to Management

    n/a


  2. "Just Remember This: Each Office Is A Franchise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Educational Consultant in Charlotte, NC
    Former Employee - Senior Educational Consultant in Charlotte, NC
    Doesn't Recommend
    Negative Outlook

    I worked at New Horizons Worldwide full-time (Less than a year)

    Pros

    NHCLC changes people's lives with IT Training, Certification and Career Placement; and that's a really good thing. It's HOW they do what they do that's awful. See "Cons" below.

    Cons

    Since each office is a Franchise, you are subject to the whims and professional limitations of the Owner. They think they know more than they do. Most operate like a startup, and hit their Peter Principle max at $1mm in sales. The Training is outdated in many cases; and the placement is unprofessional - no best practices or employer outreach. Lots of Salesperson turnover, because it's a grinding cold-calling job, and the metrics are high - 80 calls a day to people who aren't glad to hear from you. Only the strong survive, and the pay isn't worth the struggle. There are better Inside Sales jobs all over the place.

    Advice to Management

    Grow up and read "Good To Great" and learn how to run a business and treat your employees like professionals, not children.

  3. "Team of people dedicated to delivering great service"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at New Horizons Worldwide full-time

    Pros

    Great Team of people. Family Environment. Smart hard working people who deliver great training and terrific customer service. Individual trainers and center as a whole consistently rank in Top 10 of all New Horizons' locations. Lots of opportunity to learn new technologies.

    Cons

    Small company which leads to somewhat limited opportunities for growth. Small size also requires hard work. Some travel required for instructors. Can be tough industry during lean economic times.


  4. "I love working here. the climate is relaxed but professional and you feel pretty excited about coming in everyday."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in Scottsdale, AZ
    Current Employee - Marketing Director in Scottsdale, AZ
    Recommends
    Neutral Outlook

    I have been working at New Horizons Worldwide full-time (Less than a year)

    Pros

    great culture in office, nice employees, amazing food, free coffee, access to the classes and products we sell

    Cons

    cold (temperature), maybe too much autonomy, smaller, checking in with corporate, better communication


  5. "Driven work environment with friendly coworkers and encouragement to develop self"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Anaheim, CA
    Current Employee - Anonymous Employee in Anaheim, CA
    Recommends

    Pros

    Work for a company that is about IT training and has a powerful message and helps people improve in the IT world. Managers and upper level employees are supportive while pushing you to develop yourself at the same time. Work environment is positive and upbeat, with constant respect shown to all employees. Employees are encouraged to improve and develop themselves in aspects of training, because that is what the company does. Appreciate the atmosphere, communication, and support of the CEO and managers.

    Cons

    There are five different locations in Southern California, including Anaheim, Burbank, and San Diego. Communication between the five locations can get a bit difficult as a result. Lastly, because New Horizons is an IT Training company, technology such as video conferencing through Cisco is frequent, but sometimes has issues, which is expected with using technology so often.

    Advice to Management

    Employees enjoy the opportunity to be able to take classes at NH SoCal. Always nice being able to improve your skills to bring better quality to the company as well as for yourself. Also enjoy company meetings in which managers communicate the state of the company, and various events that are happening.


  6. "Decent but changing company."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Growth opportunity. There is so much to be grown of this organiztion with the switching control back to the Franchises and being a part of that growth can be exciting.

    Cons

    Difficulty with Franchises agreeing on specific growth opportunities and working together to make it happen.

    Advice to Management

    Keep bridging communication, give power back to the Franchises with a lightly managed hand and watch confidence be restored and margins fly!


  7. "Business Head/General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Head in Dubai (United Arab Emirates)
    Former Employee - Business Head in Dubai (United Arab Emirates)
    Doesn't Recommend
    Neutral Outlook

    I worked at New Horizons Worldwide (More than 10 years)

    Pros

    Team work
    corporate culture
    environment
    brand image

    Cons

    Growth stagnation.
    There is no career growth and plan for the employees.
    lack of motivation.
    lack of trust shown to employees.
    Lack of senior management understanding on the ground.

    Advice to Management

    Willingness to change and make the changes to achieve business goals.
    Incorrect placements on top positions.
    Recruitment process.
    HR is invovled in making business decisions and not the managers.