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New Penn Motor Express Reviews

Updated January 19, 2018
56 reviews

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2.7
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
New Penn Motor Express President Howard Moshier
Howard Moshier
3 Ratings

56 Employee Reviews

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Pros
  • Good pay, some co-workers were very nice (in 5 reviews)

  • Lots of good people, hourly employees (in 3 reviews)

Cons
  • long hours demanding physical work (in 3 reviews)

  • In the offer letter, it said my pay rate was 12/h (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Changing for the better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lebanon, PA
    Current Employee - Anonymous Employee in Lebanon, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at New Penn Motor Express full-time (Less than a year)

    Pros

    Benefits.
    Culture.
    Stability.

    New Company President with inspiring agenda. Exciting times ahead!

    Cons

    Understaffed, but HR is working to resolve.

    Advice to Management

    Hoping New President can restore New Penn Motor Express to former glory...I think he will.

    New Penn Motor Express Response

    Nov 2, 2017 – Account Manager

    Thank you for providing this wonderful review of New Penn. We are glad to hear such positive thoughts regarding our benefits, culture and stability. We also believe the future is bright and it’s... More


  2. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Syracuse, NY
    Current Employee - Account Executive in Syracuse, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Penn Motor Express full-time (Less than a year)

    Pros

    Very professional company. Management and upper management work closely together to resolve problems and exceed expectations. Very generous salary for people with experience and proven sales success

    Cons

    Union company. Driver environment can become hostile rather quickly. LTL Sales can also become very volatile. Maybe more than average in comparison to other management jobs. But it’s just as volatile for every carrier so the opportunity to gain accounts back is there

    Advice to Management

    -

  3. "Dockworker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Worker in Philadelphia, PA
    Current Employee - Dock Worker in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Penn Motor Express full-time (More than 10 years)

    Pros

    Great job .Jack G. Easywork

    Cons

    Sometimes work 9 hrs days.

    Advice to Management

    Need more supervision.


  4. "Truck driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at New Penn Motor Express full-time

    Pros

    Union benefits, but less than other union companies

    Cons

    Horrible management. Totally incompetent to run a warehouse and trucking business....they have to constantly hand off orders because of poor scheduling and bad equipment.They refuse to recognize or listen to their experiences drivers, and can't get replacements because of their non-competitive pay and their daily management. Many experienced drivers continue to leave, and, while they constantly preach safety, their warehouses are a mess. They need experienced terminal managers with driving knowledge and people skills, a lot of new equipment, more drivers and dock workers, and a completely new management culture, none of which seem to be on the horizon. If you want low pay, a hostile work environment, long hours and constant criticism, this is a great place to work. Read their company responses to these reviews....they tell you how completely detached their upper management is from the reality of how they are running the company.

    Advice to Management

    Where to begin. Hire experienced terminal managers that cares about the workforce. Restore their former pension benefits. Hire more and better mechanics. Upgrade the rolling stock. Hire dispatchers that understand logistics. Try to get more drivers, which will probably be impossible under the current system. I all honesty, I seriously doubt that the current management system is capable or even interested in fixing their operation.


  5. Helpful (1)

    "New Penn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New Penn Motor Express full-time

    Pros

    New Penn has great employees along with a great brand name built on their 86 year history!

    Cons

    Nothing negative to report at this time

    Advice to Management

    Just be part of the New Penn team as you have great employees

    New Penn Motor Express Response

    Nov 17, 2017 – Account Manager

    Thank you for the positive review! We’re glad you enjoy being a part of the New Penn team. Please know that our 86-year history wouldn’t mean much if it weren’t for employees like you!


  6. Helpful (1)

    "Exasperating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Milton, PA
    Current Employee - Operations Supervisor in Milton, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at New Penn Motor Express full-time (More than 8 years)

    Pros

    Decent benefits, the customers we deal with are very friendly and easy to get along with, the other employees are good people

    Cons

    The pay is horrible, they take advantage of and use loyal hard working people, and treat employees with bad attitudes like they are gold

    Advice to Management

    Treat your employees better


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maspeth, NY
    Former Employee - Anonymous Employee in Maspeth, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New Penn Motor Express part-time (Less than a year)

    Pros

    Good pay, some co-workers were very nice. I did enjoy the work I did.

    Cons

    No respect for employees, dont care about people. Management sucks, its either do what I say or else.

    Advice to Management

    Take the time to listen, care more, dont just give out orders. We are not children. Listen more.

    New Penn Motor Express Response

    Nov 2, 2017 – Account Manager

    Thank you for taking the time to submit a review. New Penn is always looking for ways to improve and we take feedback from current and former employees very seriously. We are happy to hear that you... More

  8. "Overtime & Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Penn Motor Express full-time

    Pros

    One of the few companies out there with great retirement benefits, ample opportunity for overtime pay, most of the people are really nice.

    Cons

    Starting rate is a little low compared to some places, but the overtime and benefits basically make up for that.

    New Penn Motor Express Response

    Nov 2, 2017 – Account Manager

    Thank you for taking some time to provide your feedback. New Penn is always looking for ways to improve our employee experience and we take reviews from current and former employees seriously. We are... More


  9. Helpful (1)

    "Great company, great pay and benefits. Lots of O.T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at New Penn Motor Express full-time (Less than a year)

    Pros

    Company very organized, very easy to talk to upper management

    Cons

    None that I have seen so far. I applied one day and got my interview the same day

    Advice to Management

    Keep up the great job

    New Penn Motor Express Response

    Jun 23, 2017 – PR Manager

    Thank you for the five-star review! We work really hard to ensure our management is accessible and maintains open lines of communication with all of our employees. I’m glad your experience at New... More


  10. Helpful (1)

    "Pro Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Plantsville, CT
    Current Employee - Customer Service Representative in Plantsville, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at New Penn Motor Express full-time (Less than a year)

    Pros

    Benefits and not much more

    Cons

    I have been working here for almost a year and management is awful. A manager who brags about going to the bar, hates answering the phones, plays on a cell phone and does not care how exhausted their employees are. I would give advice but no manager would care the numbers are what matters not our customers.

    Advice to Management

    Remember the employees are the ones who help make this just barely hanging on. It's a 2.4 review don't you think it's time for a change.

    New Penn Motor Express Response

    Jul 18, 2017 – PR Manager

    Thank you for your review. We welcome all suggestions and ideas that will help us improve our employee experience. I am sorry to hear that New Penn is not currently meeting your expectations as an... More


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