New York City Department of Health & Mental Hygiene Reviews | Glassdoor

New York City Department of Health & Mental Hygiene Reviews

Updated June 27, 2017
145 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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New York City Department of Health & Mental Hygiene Commissioner Mary Travis Bassett
Mary Travis Bassett
42 Ratings

145 Employee Reviews

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Pros
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More Pros and Cons

  1. "Very rewarding and educational experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - College Aide in New York, NY
    Former Employee - College Aide in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is good experience and education in all areas of studies whether in public health, communications, public relations, economics, research, etc

    Cons

    Work environment is very strict. I was lucky to have an amazing supervisor but if you love that startup culture and a loose work environment, this is definitely not the place for you

    Advice to Management

    Make work environment more enjoyable


  2. "Pretty Nice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerical Associate IV in Long Island City, NY
    Current Employee - Clerical Associate IV in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York City Department of Health & Mental Hygiene full-time (More than a year)

    Pros

    Great union, benefits and stability.

    Cons

    Little to no growth opportunities. The only way to grow is take exams and threaten to leave.

    Advice to Management

    Create positions available for staff to apply from within. If you promote growth opportunities your staff will stay until you retire.

  3. "Hemorhaging Hospitals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New York City Department of Health & Mental Hygiene full-time (More than 10 years)

    Pros

    Pension plan, benefits and vacation days

    Cons

    Very low moral for the staff at some of the facilities. Press Ganey survey shows lower results each time.

    Advice to Management

    review upper management. get involved. know what is really going on instead of sitting behind layers of staffing


  4. "Excellent benefits, lots of bureaucracy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMR Manager in New York, NY
    Current Employee - EMR Manager in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at New York City Department of Health & Mental Hygiene full-time (More than a year)

    Pros

    Medical dental vision benefits
    Deferred comp and retirement
    HSA and union
    Ive got a great manager and coworkers
    Location is perfect for me and lots of new buildings going up
    We've gotten a lot of funding but who knows how long that will last given the way our tangerine in chief is running things.
    Im paid well for this particular role.

    Cons

    Lots of red tape. Can take forever to get promoted. Things often dont make sense. Interview and hiring will take months especially if ur coming from outside the agency.
    In my role im basically what the rest of the world calls a business analyst. People cant make up their minds half the time or they change their minds after they've given me a final decision. Project management is not ideal at all. People dont think through how theyre implementing their own programs so when the emr isnt doing what they expect its a huge problem. And its hard to fire people who aren't doing their job.


  5. "City Research Scientist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - City Research Scientist in New York, NY
    Former Employee - City Research Scientist in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New York City Department of Health & Mental Hygiene (More than 8 years)

    Pros

    Job stability, highly educated and hard-working colleagues, opportunities for collaboration across bureaus and divisions on multiple projects.

    Cons

    some slowness as a result of procedures often found in government settings. opportunities for advancement are scant at a certain level, but lateral moves are common.

    Advice to Management

    support development of employees through trainings, conference attendance, intra-agency collaborations.


  6. "Director Level under Bassett"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Queens Village, NY
    Current Employee - Executive Director in Queens Village, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Huge organization so lots of opportunity for movement, lots of opportunity to work with really smart and knowledgeable people, largest most prestigious health dept in the country

    Cons

    Lots of "government" mentality workers, lots of ridiculous rules and paperwork for everything, takes forever to hire someone, some really terrible leadership

    Advice to Management

    Really review your top deputies and try and do away with the arcane rules


  7. "Call center operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Long Island City, NY
    Current Employee - Call Center Representative in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York City Department of Health & Mental Hygiene full-time (Less than a year)

    Pros

    Co workers are helpful and exhibit great work ethics

    Cons

    More temporary positions being offered

    Advice to Management

    Keep on doing a great job!

  8. Helpful (1)

    "Proud to have worked here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Planning, BEM in New York, NY
    Former Employee - Director of Planning, BEM in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New York City Department of Health & Mental Hygiene full-time (More than 5 years)

    Pros

    Smart people, doing great work. Was part of a strong team bringing changes to the agency and while that was hard... it was rewarding to see the agency become more prepared for emergency responses. Good planning team. You need to be smart and tough to succeed.

    Cons

    Large place with a lot of moving parts. Takes a long time to turn the ship and see your efforts pay off. Politics play a large role in daily operations. Funding is always an issue.


  9. Helpful (1)

    "First rate professionals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Public Health Researcher in Baltimore, MD
    Former Employee - Public Health Researcher in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New York City Department of Health & Mental Hygiene full-time (More than 8 years)

    Pros

    Working with the (probably) top public health organization in world: well-trained ad committed colleagues using evidence-based approaches.

    Cons

    Little flexibility in focus, very quant data driven. Can feel bit removed from front line of health, ie public and health services. Can feel like a cog in a large machine.

    Advice to Management

    Find ways to connect staff in different departments so ideas and project information can be shared. Try to help staff to connect data they crunch to real needs of public to keep real.


  10. Helpful (1)

    "City Research Scientist - great place to undertake cutting edge public sector work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Island City, NY
    Former Employee - Anonymous Employee in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New York City Department of Health & Mental Hygiene full-time (More than a year)

    Pros

    + Importance of job cannot be understated (protecting health of US's largest, most diverse city with correspondingly diverse health issues)
    + Position well-respected in field
    + Wide variety of work and decent amenities/perks (fitness classes, free health insurance)

    Cons

    - People above often do not have to be as hard-working/qualified due to tenure-driven structure
    - Slow pace of work (after all, it is a government job) and IT/other red tape and bureaucracy may discourage some
    - Attractiveness of pension reduced dramatically recently, with salaries already well below private-sector equivalent

    Advice to Management

    Promote staff and delegate work based more on qualifications, enthusiasm and actual responsibility rather than tenure.


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