New York City Housing Authority Reviews | Glassdoor

New York City Housing Authority Reviews

Updated November 19, 2017
117 reviews

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3.1
StarStarStarStarStar
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Approve of CEO
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Shola Olatoye
34 Ratings

117 Employee Reviews

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Pros
  • It is a city Job, secure, it has good benefits (in 4 reviews)

  • Great professional atmosphere, great benefits and possible longevity if you want to remain working in the public sector (in 4 reviews)

Cons
More Pros and Cons

  1. "Community Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Associate in Brooklyn, NY
    Current Employee - Community Associate in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York City Housing Authority full-time (More than 5 years)

    Pros

    Generous time off policies, stability with great city benefit package. Working with residents is fulfilling. Management is empathetic and available to discuss whatever, and assist with making adjustments as required.

    Cons

    Family Services closed and I was ultimately transferred to another division but still happy to remain employed.

    Advice to Management

    Bring back Family Services!


  2. "Director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York City Housing Authority full-time

    Pros

    Good place to get experience in various fields. Good benefits, such as pension and health coverage. Allows for income tax savings with programs like flexible spending.

    Cons

    There's an abundance of work and, for some, limited opportunities for advancement. Appreciation for work performed is seldom displayed.

    Advice to Management

    Employee morale is low. Show the people who perform essential functions that they are valued.

  3. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You get an exposure the types of projects that NYCHA works on

    Cons

    Some people are hard to work with


  4. "Maintenance worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Worker in New York, NY
    Current Employee - Maintenance Worker in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at New York City Housing Authority full-time (More than 3 years)

    Pros

    The pay is good meeting and helping people out

    Cons

    Not enough workers to share the work


  5. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Long Island City, NY
    Former Employee - Customer Service Representative in Long Island City, NY

    I worked at New York City Housing Authority part-time

    Pros

    Depending on the shift you work, the people can be very nice.

    Cons

    The work can be overwhelming and we had to deal with issues that were out of our control.


  6. Helpful (1)

    "NYCHA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New York City Housing Authority full-time

    Pros

    Benefits, good pay. gives you choices to advance.

    Cons

    If you work well, others will envy you and try to get you in trouble
    Supervisors don't care, everyone does what they want

    Advice to Management

    Pick employees carefully, observe them. Some smoke weed during work hours, others drink.


  7. "Caretaker J"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Caretaker in Bronx, NY
    Former Employee - Caretaker in Bronx, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New York City Housing Authority full-time (More than 5 years)

    Pros

    The Work Schedule Is Good

    Cons

    The Work Load Can Be Overwhelming

  8. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at New York City Housing Authority full-time (More than 3 years)

    Pros

    Nothing to praise about working for NYCHA

    Cons

    Very unorganized place, no system, very unprofessional environment.

    Advice to Management

    Needs complete reorganization and new management tools.


  9. "Frustration with the "office politics," but satisfaction in a job that can often help people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New York City Housing Authority full-time (More than 5 years)

    Pros

    You can make a difference in lower-income New Yorkers' lives.

    Cons

    The bureaucracy can be stifling.

    Advice to Management

    If only every employee truly had a voice.


  10. "Executive Advisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    People, Mission, Leadership Opportunities, Capacity to learn about city government and communities across New York City.

    Cons

    As with other city agencies, bureaucratic processes can be a challenge.


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