New York City Housing Authority Reviews | Glassdoor

New York City Housing Authority Reviews

Updated April 24, 2017
102 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Shola Olatoye
27 Ratings

102 Employee Reviews

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Pros
  • Great professional atmosphere, great benefits and possible longevity if you want to remain working in the public sector (in 4 reviews)

  • Good opportunity for advance, opportunity to take Civil Service Exam which entitle you to a promotion, health benefits (in 4 reviews)

Cons
  • The job could have paid more for the amount of work the job is back breaking (in 3 reviews)

  • It was an entry level position, and there was no room for advancement in the department I worked with (in 3 reviews)

More Pros and Cons

  1. "Grounds Keeper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Janitor/Cleaner in New York, NY
    Former Employee - Janitor/Cleaner in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New York City Housing Authority full-time

    Pros

    worked multiple jobs , grounds keeper waste removal.

    Cons

    Female working multiple jobs , grounds keeper waste removal.


  2. "Bad Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Associate in New York, NY
    Former Employee - Community Associate in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at New York City Housing Authority (More than a year)

    Pros

    Job security and possible pension in 25 years

    Cons

    Nepotism and lack of upward mobility

    Advice to Management

    Promote employees from within


  3. "CCC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CCC Representative in Long Island City, NY
    Former Employee - CCC Representative in Long Island City, NY

    Pros

    flexible schedule, great for sudents, easy to learn

    Cons

    negative interaction with people you serve, always be postive

    Advice to Management

    please find better communication between maintenance, emergency department, contractors and customer support ceter


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  5. "Housing Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bronx, NY
    Former Employee - Anonymous Employee in Bronx, NY

    I worked at New York City Housing Authority full-time (More than 10 years)

    Pros

    Good Benefits, pension, health insurance and you will be a Teamster, paid vacation and sick days provided you have enough time on the books. Promotions within the agency once you apply yourself. Able to transfer from one location to another within the 5 Boroughs,

    Cons

    Workload can be hectic, dealing with residents that are vulgar, you have to knock on the residents doors to ask when rent is going to be paid. Some locations are dangerous, evictions can be very hard but part of the job and at times there are too many Supervisors and Assistant Supervisors that expect you to perform duties that they wouldn't perform themselves. And times they can be disrespectful, Too many Chiefs not enough Indians,

    Advice to Management

    Don't ask your employees to do something you wouldn't do yourself.


  6. "Crisis management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Supervisor of Building Maintenance in Long Island City, NY
    Current Employee - Administrative Supervisor of Building Maintenance in Long Island City, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at New York City Housing Authority full-time (More than 10 years)

    Pros

    Vacation time and benefits a plus. I like the amazing hours of 8 to 4pm along with weekends and holidays off.

    Cons

    No overtime for managerial staff. We should get overtime after 50 hours at least. The amount of work we perform on a daily basis is astronomical.


  7. "Caretaker J"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caretaker J in New York, NY
    Current Employee - Caretaker J in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at New York City Housing Authority full-time (Less than a year)

    Pros

    Medical benefits and compensation benefits

    Cons

    Not people friendly. No team players. Overwork under paid. No respect!!!

    Advice to Management

    Supervisiors need to treat caretakers J with respect and stop overworking them.


  8. "File clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Representative in West Park, FL
    Former Employee - Customer Representative in West Park, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at New York City Housing Authority (More than a year)

    Pros

    Nycha definitely provides job Stability once your in the door

    Cons

    Never any money in the budget for raises


  9. "Caretaker janitorial"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caretaker in Arverne, NY
    Former Employee - Caretaker in Arverne, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at New York City Housing Authority full-time (More than 3 years)

    Pros

    The hours are great and convenient

    Cons

    Sometimes I have trouble with the website in checking my pay stubs etc


  10. "Mehhh..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Brooklyn, NY
    Former Employee - Executive Assistant in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at New York City Housing Authority full-time (More than 5 years)

    Pros

    Job security. Nice co workers. Good benefits and normal working hours. Good work and life balance.

    Cons

    Dead end job. No growth opportunity. Lots of stress.


  11. "Maintenance Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Worker in Brooklyn, NY
    Current Employee - Maintenance Worker in Brooklyn, NY
    Recommends
    Positive Outlook

    I have been working at New York City Housing Authority full-time (More than 3 years)

    Pros

    Great Pay and excellent benefits. Reasonable hours. OT availability is constant

    Cons

    Dirty job. Supervision can be unprofessional sometimes.


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