New York City Housing Authority Reviews | Glassdoor

New York City Housing Authority Reviews

Updated Feb 22, 2020

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3.1
58%
Recommend to a Friend
45%
Approve of CEO
New York City Housing Authority Chair & CEO Shola Olatoye (no image)
Shola Olatoye
44 Ratings
Pros
  • "You get an exposure the types of projects that NYCHA works on(in 9 reviews)

  • "Good Benefits, People on the Ground really care(in 7 reviews)

Cons
  • "NYCHA is also under a lot of scrutiny for their multiple screw ups as of late(in 6 reviews)

  • "Upper management make unreasonable demands of their subordinates and are extremely high maintenance(in 5 reviews)

More Pros and Cons
  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - HA 

    I have been working at New York City Housing Authority full-time for more than 5 years

    Pros

    Busy, Fair Pay, Good benefits

    Cons

    Attitude and Management is the only issue

    New York City Housing Authority2019-01-06
  2. "City Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Secretary in Bronx, NY
    Recommends

    I worked at New York City Housing Authority full-time for more than 5 years

    Pros

    Good Benefits, weekends and Holidays off.

    Cons

    Hard to promote, little to no raises, no overtime

    New York City Housing Authority2020-02-23
  3. Create your profile to get personalized information

  4. "Heating Plant Technician"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at New York City Housing Authority full-time

    Pros

    Great pay, great co workers

    Cons

    Very political, long hours during heating season

    New York City Housing Authority2020-01-09
  5. "Decent first job but not a place to stay long with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Secretary in Bronx, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at New York City Housing Authority full-time for less than a year

    Pros

    Plenty of opportunities to move up, just that most jobs are exam based and you have to wait for the exams to open up. Paid time off and decent benefits.

    Cons

    The tenants are very nasty and rude; they expect everything to be done for them, like their annual recertification. The pay is low for the type of environment you’re in, the workload, and what you deal with.

    Continue reading
    New York City Housing Authority2020-01-21
  6. "Great place to learn and grow, mission driven work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Project Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New York City Housing Authority full-time for more than 3 years

    Pros

    Worked in central admin doing finance. It is very interesting work and is a great place to help try to solve one of the biggest public policy challenges in NYC. Pay is higher than some other comparable local government agencies, strong benefits.

    Cons

    Bureaucratic and hierarchical. Gets slammed in the media all the time. It can be a difficult place sometimes to find a creative solution but if you're on the right team there will be plenty of people working toward trying to find one!

    Continue reading
    New York City Housing Authority2019-12-13
  7. "Attorney"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY

    I worked at New York City Housing Authority full-time for more than 3 years

    Pros

    -Nice people and collaborative work environment

    Cons

    Agency run very poorly. Not well coordinated. Departments work in silos with little sense of mission.

    New York City Housing Authority2019-10-27
  8. "Changing for the worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrator 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at New York City Housing Authority full-time for more than 5 years

    Pros

    Good Benefits, People on the Ground really care

    Cons

    People at the top are out of touch and couldn't care any less about residents and their staff.

    New York City Housing Authority2019-09-30
  9. "Decent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Eeo Investigator in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New York City Housing Authority full-time for less than a year

    Pros

    Independent work, no one looking over your shoulders.

    Cons

    Tight deadlines to turn in investigative reports.

    New York City Housing Authority2019-09-11
  10. "It was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Long Is City, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New York City Housing Authority full-time for more than a year

    Pros

    Paid time off is a plus

    Cons

    Not all managers are that bad

    New York City Housing Authority2019-09-05
  11. "Job review"

    StarStarStarStarStar
    Current Employee - City Seasonal 

    I have been working at New York City Housing Authority part-time

    Pros

    you are working for the city

    Cons

    you are working outside all day

    New York City Housing Authority2019-07-15

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