New York City Transit Authority Reviews | Glassdoor

New York City Transit Authority Reviews

Updated March 15, 2017
83 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Thomas F. Prendergast
25 Ratings

83 Employee Reviews

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Pros
  • Good pay , medical is acceptable, good opportunity for someone with no experience (in 7 reviews)

  • great benefits, relaxed work environment but can be challenging at times (in 7 reviews)

Cons
  • Takes time to get around the company (in 2 reviews)

  • They pick and choose who they want to hire full time (in 2 reviews)

More Pros and Cons

  1. "Deputy Superintendent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deputy Superintendent in New York, NY
    Current Employee - Deputy Superintendent in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York City Transit Authority full-time (More than a year)

    Pros

    Benefits are great for retirement.

    Cons

    No cons currently for this position.


  2. Helpful (1)

    "Depending on the Department your in , you are not treated fairly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Station Agent in New York, NY
    Current Employee - Station Agent in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at New York City Transit Authority full-time (More than 10 years)

    Pros

    Good pay , medical is acceptable, good opportunity for someone with no experience. good opportunity to advance,Uniforms for some titles,

    Cons

    It's seems to be the same penalty whether your right or wrong.

    Advice to Management

    An employee should be able to face their accuser


  3. "conductor"

    Star Star Star Star Star
    Current Employee - Conductor in New York, NY
    Current Employee - Conductor in New York, NY

    I have been working at New York City Transit Authority (More than 3 years)

    Pros

    very stable job, good pay, good environment. The company offers plenty of opportunities for promotion. offer good benefits and a good union.

    Cons

    some rules can be overbearing on an employee's personal life.


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  5. "Red tape"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Law Fellow in Brooklyn, NY
    Former Employee - Law Fellow in Brooklyn, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at New York City Transit Authority full-time (More than a year)

    Pros

    Good work hours, in-house atmosphere, congenial attorneys who aren't afraid of the typical red tape associated with bureaucracy and want to get stuff done.

    Cons

    It's difficult to get a lot of stuff done. The office is full of people, but they move slowly and without much dedication.

    Advice to Management

    Really dedicate yourself to teaching the young attorneys and informing them of the reasons that they're doing what they're doing.


  6. "Traffic Checker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Traffic Checker in New York, NY
    Current Employee - Traffic Checker in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at New York City Transit Authority part-time (Less than a year)

    Pros

    Benefits, Hourly Rate,Overtime Availability, Minimal Supervision

    Cons

    Scheduling, Traveling, Availability Requirements, Inclement Weather

    Advice to Management

    Create Stability with schedules for all employees. Minimize required availability .


  7. "Superintendent Road Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Superintendent in New York, NY
    Current Employee - Superintendent in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York City Transit Authority full-time (More than 10 years)

    Pros

    Given a large amount of responsiblities

    Cons

    Some bosses micro manage supervision

    Advice to Management

    Let those closer to the job environment DO the job.....


  8. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mta Conductor in Bronx, NY
    Current Employee - Mta Conductor in Bronx, NY
    Recommends
    Neutral Outlook

    I have been working at New York City Transit Authority (More than a year)

    Pros

    Great pay and benifits. You also me lots of people everyday!

    Cons

    Very time consuming. Work alot of hours and have to deal with lots of bad attitudes everyday

    Advice to Management

    More break time between train trips would be nice!


  9. "High Pressure Plant Tender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at New York City Transit Authority (More than a year)

    Pros

    training and hands on training
    pay

    Cons

    no family time or time off


  10. Helpful (1)

    "Public/government organization full of wasted talent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Health benefits are decent. Unionized. Transportation pass for subway/bus. 8 hour workday (7 working hours with 1 hour unpaid lunch break).

    Cons

    No room to grow. Nothing based on merit. Management does not assist, but blames for everything wrong. A LOT of nepotism around this organization - people who "know someone" get promoted very fast (if you don't know anyone, you'll never get promoted or given room to grow). Just a bad place to be, overall. And the salary is not commensurate with experience - the pay is kept low and they want you to do more than your fair share (unless, again, you know someone and have pull).

    Advice to Management

    Stop the nepotism and treat your employees fairly. This organization is only as good as its employees are treated. Provide better wages for those who have earned it and better opportunities for growth. Everything is based on "only if you have a college degree" but I've seen people move around who just have a good connection. Ridiculous. You can seriously just be wasted talent in this organization that cares nothing for what you can do, but only for who you know. End that practice once and for all and let people thrive and grow and carry this place into the future. Otherwise, you'll continue to see a lot of turnover.


  11. Helpful (2)

    "Long time employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Staff Analyst in Brooklyn, NY
    Current Employee - Associate Staff Analyst in Brooklyn, NY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at New York City Transit Authority full-time (More than 10 years)

    Pros

    Pension, stable job, metro card, health insurance,
    various tours, 8-4 and out the door

    Cons

    very difficult to move ahead, worked here 25 years and had the same title for 25 years, pathetic, have the experience and education (M.B.A.) but as the saying goes, it's not what you know it's who you know, dealing with other transit employees difficult, some not helpful or friendly, very bureaucratic, many jobs not challenging but pushing paper, behind the times

    Advice to Management

    stop the nepotism and promote those who are qualified and have put in the time


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