New York Community Bancorp Reviews | Glassdoor

New York Community Bancorp Reviews

Updated January 9, 2018
247 reviews

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2.6
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New York Community Bancorp Chairman, President, and CEO; President, CEO and Director, New York Community Bank Joseph R. Ficalora
Joseph R. Ficalora
95 Ratings

247 Employee Reviews

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Pros
  • Great bonuses when you are part-time and a college student (in 9 reviews)

  • Work environment is positive as well as the people working for this company (in 9 reviews)

Cons
  • pour human resource department not enough room for growth (in 8 reviews)

  • Very Political Organization; no room to grow; low pay (in 11 reviews)

More Pros and Cons

  1. "Good company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Desktop Engineer in Cranford, NJ
    Current Employee - Senior Desktop Engineer in Cranford, NJ

    I have been working at New York Community Bancorp full-time (More than a year)

    Pros

    Standard benefits
    Segregated functions
    Career opportunities
    Good life work balance

    Cons

    Most of high management are from when the bank was 30 branches in size, so they tend to micro manage too much. Because of this "small bank mentality", many projects don't advance or get blocked.


  2. "Mortgage Loan Processor Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New York Community Bancorp full-time

    Pros

    management accommodate your schedule as far as personal/family time.

    Cons

    Corporate in NY didn't really care about the mortgage division and that's why they sold it to Freedom.

    Advice to Management

    none

  3. "Financial Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative
    Former Employee - Financial Services Representative
    Doesn't Recommend

    Pros

    Great team environment, great customers

    Cons

    slow growth, old school transaction system, no overtime: your stuck with the hours you were hired with.You can not go over those hours and if you do there is a long process of emailing explaining why


  4. "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New York Community Bancorp full-time

    Pros

    Well thought out HR policies

    Cons

    IT has unrealistic expectations for duration of projects

    Advice to Management

    Ask for realistic estimates rather than demanding that the estimate fit what you want.


  5. "Financial Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great program for students, good hours

    Cons

    limited room for growth


  6. "Personal Banker/Teller Trainer/Business Banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker/Teller Trainer/Business Banking in Chandler, AZ
    Former Employee - Personal Banker/Teller Trainer/Business Banking in Chandler, AZ

    I worked at New York Community Bancorp full-time (More than a year)

    Pros

    Everyone knew everyone within the company and we were all treated like family.

    Cons

    Slow moving promotions within the company.

    Advice to Management

    Keep up the good work! Your drive and love for the company is amazing!


  7. "Depends on branch. Overall? Unsatisfactory!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Associate in Solon, OH
    Current Employee - Financial Services Associate in Solon, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at New York Community Bancorp full-time (More than a year)

    Pros

    Looks great on resume and provides exposure that you can certainly take with you where ever you go.

    Cons

    Truly depends on which branch you are placed and which manager you have. Some people have good experiences and some have bad everywhere you go. However! This company is not a green company at all! Very wasteful! The outline of what is needed to open accounts, roll over CD etc needs to be redone altogether. Every transactions requires far too much than is needed and it's ridiculous! The upper management, especially in New York takes the human factor out of everything and as soon as you make one little mistake, you fear being fired. My BM has been with the company 40 years and ABM 20 years. They love to discipline people for smallest thing, also my branch has the highest turnover rate in our region.

    Advice to Management

    Do not belittle your staff. Do not treat your staff like they are stupid. Do not just say you have our backs and then don't when something happens. If I treat you with respect, then I expect the same in return. (To the ABM in particular)

  8. "Communication failures from the top down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Department in Cleveland, OH
    Former Employee - IT Department in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New York Community Bancorp full-time (Less than a year)

    Pros

    Decent pay, obvious holiday schedules, as with other jobs some managers are great, coworkers are great

    Cons

    Upper management has tendency to make ridiculous demands with unreasonable time tables.

    Systematic failures from the top down.

    Was told there would be travel to branches in other states but did not happen in the year I was there.

    Underutilization of employees and skillsets

    Advice to Management

    Try talking to your employees before making assumptions and cutting them due to "department deficiency" when it's your fault it's not efficient.


  9. Helpful (2)

    "Nice Co-workers, but everything is out of date"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Branch Operations Coordinator in Clark, NJ
    Former Employee - Branch Operations Coordinator in Clark, NJ
    Doesn't Recommend
    Neutral Outlook

    Pros

    Coming from a bigger bank, the people traffic was relatively easy for me and it was overall a lot less stressful than bigger banks. Co-workers are nice and helpful.

    Cons

    It is definitely out of date with it's procedures and application processing. Lots of unnecessary paperwork that back in bigger banks it would've been taken care of in half the time. Everything is uptight and they drill you from day one that basically anything you do wrong, you can get written up for. So there's very little job security and I don't feel like there's much growth as they do not offer much in terms of education and even banking products for customers.

    Advice to Management

    Management is great, and they don't really have much control over what happens with products and services.


  10. "Good place to learn"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Community Bancorp full-time

    Pros

    Good place to learn. Bank recognizes top performers

    Cons

    Systems are outdated compared to most banks.


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