New York Community Bancorp Reviews

Updated May 19, 2022

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Found 451 of over 477 reviews

3.4
60%
Recommend to a Friend
48%
Approve of CEO
New York Community Bancorp Chairman, President, and CEO; President, CEO and Director, New York Community Bank Joseph R. Ficalora
Joseph R. Ficalora
163 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of New York Community Bancorp and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    NYCB review

    Apr 25, 2022 - Banker in Staten Island, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great staff fun working here

    Cons

    There are no cons for working here.

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  2. 4.0
    Current Employee, more than 3 years

    Stable job, not much growth if you start at a branch

    May 8, 2022 - Financial Services Associate in Bayonne, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stable company, they wont fire you if they downsize. Long term employees seem to truly care about the customer experience and helping them.

    Cons

    Company raises are poor, negotiate pre-hire for best salary possible. Almost no upward mobility if you start at the branch level unless lightning strikes. Upper management is very risk averse which is good, but sadly it has resulted in a stagnant status quo culture.

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  3. 2.0
    Current Employee, more than 3 years

    At your own risk

    May 19, 2022 - Financial Service Associate in Brooklyn, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A decent starter bank for individuals who want to "get their feet wet" into the banking industry.

    Cons

    The pay raises are not that great. Career advancement is few and far between. Depending on your branch location, you will come across verbally abusive customers and unsupportive management staff; especially the one who have this curt and passive aggressive attitude towards their staff members.

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  4. 1.0
    Former Employee, more than 5 years

    Don’t believe the positive reviews

    May 15, 2022 - First Vice President in Hicksville, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Having a local job if you have to commute and live in Long Island. That’s the only pro

    Cons

    I worked here for many years and saw how senior management railroaded and humiliated every manager I reported to as well as staff within the department. If you work in a compliance or risk position, you can’t effectively do your job until senior management changes, specifically a few key md’s. They only care about bringing in customers and turn a blind eye to significant issues that can cause regulatory concerns. If you bring up your concerns to management, they will look to see how they can get you fired.

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    1 person found this review helpful
  5. 4.0
    Current Employee, more than 8 years

    Nice place to work

    May 2, 2022 - Financial Services Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The staff is very friendly and helpful. Overall its a nice place to work. HR is very helpful

    Cons

    Less opportunities to grow your career

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  6. 5.0
    Current Employee, less than 1 year

    Good experience

    Apr 22, 2022 - Bank Teller in Long Is City, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bank manager is very Helpful, very thorough training

    Cons

    Only position available was part time

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  7. 5.0
    Former Employee, less than 1 year

    Great Experience

    Apr 19, 2022 - Bank Teller in New Hyde Park, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Gain a lot of knowledge, friendly staff, internal hiring

    Cons

    You will work Saturdays most likely if you're new!

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  8. 5.0
    Current Employee, more than 10 years

    Great place to work

    Apr 8, 2022 - BOC 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pto is great. Hours. Holidays off

    Cons

    Working saturdays. Pay could be better

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  9. 5.0
    Former Employee

    Nice culture

    Apr 5, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I enjoyed working with this company in NJ. The culture was positive and welcoming.

    Cons

    Salary was on lower end.

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  10. 4.0
    Current Employee, less than 1 year

    An OK Experience

    Mar 22, 2022 - Bank Teller in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Time off whenever Paid Covid sick time Not too busy

    Cons

    Poor management skills Rude customers Outdated system Terrible training

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Viewing 1 - 10 of 451 Reviews

New York Community Bancorp Reviews FAQs

New York Community Bancorp has an overall rating of 3.4 out of 5, based on over 477 reviews left anonymously by employees. 60% of employees would recommend working at New York Community Bancorp to a friend and 47% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, New York Community Bancorp employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at New York Community Bancorp. This rating has decreased by -3% over the last 12 months.

60% of New York Community Bancorp employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated New York Community Bancorp 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at New York Community Bancorp to be career development, benefits, coworkers and the cons to be culture, senior leadership, management.

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