New York Community Bancorp Reviews

Updated Jun 28, 2020

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2.8
43%
Recommend to a Friend
27%
Approve of CEO
New York Community Bancorp Chairman, President, and CEO; President, CEO and Director, New York Community Bank Joseph R. Ficalora
Joseph R. Ficalora
120 Ratings
Pros
  • "NYCB is a really tight knit group of workers who will do everything they can to make sure you succeed at the company(in 13 reviews)

  • "Work environment is positive as well as the people working for this company(in 12 reviews)

Cons
  • "NYCB does not offer work/life balance and the benefits are horrible(in 14 reviews)

  • "Low pay relative to competitors doesn't help matters(in 12 reviews)

More Pros and Cons
  1. Helpful (1)

    "Bsa investigator"

    5.0
    Current Employee - FIU Bsa Analyst 

    I have been working at New York Community Bancorp full-time for more than 5 years

    Pros

    Good management and good commute

    Cons

    Salary isn’t good and senior leadership doesn’t value bsa department

  2. Helpful (1)

    "lots of fun"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Positive Outlook
    Approves of CEO

    I worked at New York Community Bancorp full-time for less than a year

    Pros

    freedom and collaborative spirit, great management

    Cons

    to be honest I don't have anything bad to say it just was not the best place for my skillset

  3. "yikes"

    3.0
    Current Employee - Bank Teller in Long Island City, NY

    I have been working at New York Community Bancorp part-time

    Pros

    not that great but good pay

    Cons

    racist employees old and outdated system

  4. Helpful (2)

    "Horrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BSA in Staten Island, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New York Community Bancorp full-time for less than a year

    Pros

    The only good thing was a pay check.

    Cons

    Management was rude. I felt like no matter the conversation they were yelling at you. They constantly talked down to you because they were "higher up." My branch seemed to have a quick turn over rate every was fairly new when I started and we all were working on leaving within a month. The low pay didn't help the situation either.

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  5. "FSA"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Fsa in New York, NY
    Negative Outlook
    Disapproves of CEO

    I have been working at New York Community Bancorp

    Pros

    It’s a paycheck, although I’m not able to make ends meet on my salary.

    Cons

    Very high salary deductible for health insurance, does not pay a living wage I’m not even making it paycheck to paycheck. Expects everyone to work platform and teller area but salary doesn’t reflect the extra responsibility they expect from employees. Cross selling is tied into your review and salary increases but it’s nearly impossible to cross sell when you’re a neighborhood bank servicing the same people every day.

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  6. COVID-19
    Helpful (1)

    "Leadership has fail"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westbury, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at New York Community Bancorp full-time for more than 5 years

    Pros

    If you like working for a company that operates like the mob in circa 1962 then this is the place for you.

    Cons

    Inept leadership. CEO avoids ALL interaction with employees. In 5 years I have NEVER heard the man speak or receive an email from him about how the company is doing etc. The silence is deafening. And now with Covid-19, he must be hiding out in his mansion as he hasn't been seen or heard from.

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  7. Helpful (1)

    "Worst place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New York Community Bancorp full-time for more than 5 years

    Pros

    Bank hoilidays, because you are not at work dealing with all of the negativity.

    Cons

    Inept management at all levels. Popularity contest in order to get promoted. Management does not listen to employees concerns. Its a do as I say type work environment. How they stay in business is beyond me. I wouldnt place a dollar in that bank. Culture absolutley horrible.

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  8. "decent/average"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller 

    I have been working at New York Community Bancorp part-time for less than a year

    Pros

    Flexible with scheduling. Start at minimum if in NY.

    Cons

    Favoritism was showed, very hard to transfer locations, even if you explain your commute is 2 hours.

  9. Helpful (1)

    "Mixed"

    3.0
    Former Employee - Branch Operations Coordinator in North Royalton, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New York Community Bancorp full-time for more than 3 years

    Pros

    Pay was decent, could be higher

    Cons

    Sales were a big focus, high turnaround

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  10. "Salary"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Services Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York Community Bancorp part-time for less than a year

    Pros

    One benefit is, it's not a busy bank.

    Cons

    There's not much opportunity to sell products and earn points, since, the bank does not get much new customers. There better paying banks elsewhere.

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