New York Community Bancorp Reviews | Glassdoor

New York Community Bancorp Reviews

Updated October 17, 2018
274 reviews

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2.7
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New York Community Bancorp Chairman, President, and CEO; President, CEO and Director, New York Community Bank Joseph R. Ficalora
Joseph R. Ficalora
103 Ratings

274 Employee Reviews

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Pros
Cons
  • "Corporate is oblivious, customers are unnecessarily inconvenienced by outdated policy, branch staff is keenly aware there is little room for growth" (in 9 reviews)

  • "No room for advancement and they do not make you feel very appreciated" (in 11 reviews)

More Pros and Cons

  1. "Customer Service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Community Bancorp full-time

    Pros

    Great pay and incentives too.

    Cons

    None I can think of.


  2. "A good step into banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSA Float Pool
    Current Employee - FSA Float Pool
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at New York Community Bancorp full-time (Less than a year)

    Pros

    They pay really well considering full time jobs are hard to get

    People are friendly and always willing to help

    Their methods get you ready for any technology systems anywhere they may have

    Cons

    Customer is always first, that means no matter what happens, the customer is always right. Even if the prove is right in their face that they are wrong, management will always put the customer first

    Advice to Management

    Try to worry less about looking good and do transactions right

  3. "teller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Westbury, NY
    Former Employee - Anonymous Employee in Westbury, NY

    I worked at New York Community Bancorp (Less than a year)

    Pros

    consistent, relational,liked what i did,

    Cons

    not enough pay, late hours


  4. "Financial Services Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New York Community Bancorp full-time (More than a year)

    Pros

    Advancement upwards in the company. Good starting out pay.

    Cons

    Work-Life Balance. Depending on location, a lot of responsibility can be placed upon you. Low pay increases.


  5. "Loss Mitigation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New York Community Bancorp full-time (More than a year)

    Pros

    Excellent pay and benefits program.

    Cons

    There were no cons working for this company


  6. Helpful (3)

    "I worked there a while ago but apparently nothing has changed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Analyst in New York, NY
    Former Employee - Credit Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New York Community Bancorp full-time (More than a year)

    Pros

    Their coffee? I don’t know it’s not even that good.

    Cons

    Listen, I used to work here when I was a younger as a credit analyst. I just looked up the credit analyst salary here assuming it is higher now and it’s 52k!!!!!! That is NOT a wage that can support a family. For what they’re asking of you that is beyond low. I went back to school and received my MBA and am now a credit analyst on Wall Street. I can tell you that this job will not prepare you for that AT ALL. We have interns in my office who make slightly under NYCB’s FULL TIME credit analyst position!

    What is going on here is sad. Salaries are extremely low across the board. Even if you enjoy working in the retail banking sector you can 100% make way more money elsewhere (most likely a commercial bank).

    No one in senior management has ANY idea what they are doing. It reflects in their quarterly income statements as they are a publicly traded company. Shares are down 50% from their highs. This means that the companies market cap (their value) has been cut in half. Senior management has NO IDEA what they are doing from the top down. The executive team is not even interesting in deploying capital. They have a ton in reserves that they are doing NOTHING with, that’s why investors HATE this company.

    I know this is a lot of info but now that I’m older I want someone who was once in my shoes to read this and understand what I am saying. If you are interested in finance or especially credit learn the ins and outs of it and work your way to Wall Street, it is entirely possible to get there.

    The company is ran by people in their 70’s who have ZERO CLUE about credit markets.

    Please do not work here hoping to one day end up in finance, credit, investment banking, etc (which I was told when I started would be a potential exit opp for me). Your resume will contain nothing relevant and your pockets will be empty.

    It takes FOREVER to get a promotion here and even worse: they will BARELY raise your salary, I’m talking MAYBE 3%. My current annual bonus (and I work in credit) is roughly 30% ANNUALLY.

    Advice to Management

    Leave the company, let it get bought out. There is potential for this company to do well considering the cash they are sitting on, they just simply do not deploy capital at all.


  7. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New York Community Bancorp part-time

    Pros

    pay is fairly decent for a newbie

    Cons

    dont offer fulltime positon unless you have high sales

  8. Helpful (2)

    "If you like to work at the desk opening accounts and handling deposits and withdrawals on the teller side then take it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fsa in Bellmore, NY
    Former Employee - Fsa in Bellmore, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New York Community Bancorp part-time (More than a year)

    Pros

    It's only enjoyable if you and your coworkers converse and get along. Being friendly with customers goes a long way.

    Cons

    Pay isn't much for a job you have to dress up for. You can't live on this income in NY alone. Some customers can be rude, demanding and inpatient. Some days/hours are very slow and time can drag.

    Advice to Management

    Recognize when workers are putting forth good effort and treat customers well. Credit given can help retain employees longer for a job that is financially unsatisfactory


  9. "Good opportunity for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fsa
    Current Employee - Fsa

    I have been working at New York Community Bancorp full-time (Less than a year)

    Pros

    Flexible schedule, reachable goals sales , good teamwork,

    Cons

    -low salary, no bonus, old system ,like really old bank system


  10. "Decent Holding Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fsa
    Former Employee - Fsa
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at New York Community Bancorp full-time (More than a year)

    Pros

    Being a teller is easy

    Cons

    Pay below market, boring, no growth, few products, lots of paper work for a space cutting paper

    Advice to Management

    Modernize, pay to the market, grow services, grow staff


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