New York Community Bancorp Reviews | Glassdoor

New York Community Bancorp Reviews

Updated September 20, 2017
231 reviews

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2.8
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New York Community Bancorp Chairman, President, and CEO; President, CEO and Director, New York Community Bank Joseph R. Ficalora
Joseph R. Ficalora
91 Ratings

231 Employee Reviews

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Pros
  • Good work life balance; great place for friendship (in 7 reviews)

  • Work environment is positive as well as the people working for this company (in 9 reviews)

Cons
  • pour human resource department not enough room for growth (in 6 reviews)

  • Very Political Organization; no room to grow; low pay (in 10 reviews)

More Pros and Cons

  1. "Good company if weren't being laid off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Foreclosure in Cleveland, OH
    Current Employee - Foreclosure in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at New York Community Bancorp full-time (Less than a year)

    Pros

    Competitive Salary, great co-workers, flexible hours

    Cons

    Mortgage division sold - being laid off


  2. "Intern review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    causal fridays during the summer months

    Cons

    Small offices, tend to have a lot of gossip

  3. "Wants to be a bigger bank...but not there yet."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Coordinator in Hicksville, NY
    Former Employee - Human Resources Coordinator in Hicksville, NY
    Recommends
    Disapproves of CEO

    I worked at New York Community Bancorp full-time (More than 5 years)

    Pros

    Career Opportunities, Great People, Easy Commute

    Cons

    No open door policy, low starting salaries, lack of training opportunities

    Advice to Management

    Start by asking your employees how they feel about working for you!


  4. "FSA/BOC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fsa
    Current Employee - Fsa
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at New York Community Bancorp full-time (More than 3 years)

    Pros

    Good People at the Branch Level

    Cons

    Back Office progression is difficult from retail banking
    Unreasonable goals from Regionals
    Very low pay in retail banking
    Company Culture is very backwards


  5. "overall i was content"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Associate in Islandia, NY
    Current Employee - Financial Services Associate in Islandia, NY
    Approves of CEO

    I have been working at New York Community Bancorp part-time (More than a year)

    Pros

    a lot of down time

    Cons

    the down time makes you go crazy


  6. "ATROCIOUS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Operations Coordinator in New York, NY
    Current Employee - Branch Operations Coordinator in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at New York Community Bancorp full-time (More than 3 years)

    Pros

    Benefits, There aren't many 'pros' to share. Support from regional, as long as you're on their good side! Do Friendships counts??

    Cons

    Pay, workload, appreciation from management and support from back office. New FSA's are not receiving the correct training prior to entering the branch so once on the banking floor (and it's immediately because of short staffing) they don't know how to do a simple transaction making it's harder for management!!

    Advice to Management

    4 years w/ the company, mgmt level and only making $2 more than new incoming FSA's. Raises are only 60 cents a year IF YOU'RE LUCKY. if you happen to end up on warning you lose out on the peanuts they pay you as incentive pay once a quarter even though this normally results from platform work and the warning is a diff. from teller work. you do just as much, if not more, than the AMs and yet still not appreciated for what is done. Some BMs are so rude to their employees and make you feel worthless no matter how much you get done.
    reconsider the pay for seasoned employees and the training to the new FSA's. Lighten up on the certifications because even when you call the back office they aren't always helpful and sound as though they couldn't be bothered to help you. Oh and maybe you should let your employees know how much a raise would be for a promotion PRIOR to 3 months after being in the position, I assure you no one will want to move up for more work and less than a $1 raise.


  7. Helpful (1)

    "Crazy at the Top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Cleveland, OH
    Former Employee - IT Manager in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at New York Community Bancorp full-time (More than 3 years)

    Pros

    There is some interesting work and there are some really great people. Flexible work arrangements and generous vacation.

    Cons

    Benefits are just OK. No 401K match.

    C-level management makes hasty, uninformed decisions and leaves the fallout for others to clean up.

    No tolerance for errors.

    Overworked and underpaid.

    Advice to Management

    Mr. F should go on Undercover Boss and see the good work done by the people who are stretched too thin.

    If you want to operate lean, understand that it comes with a cost. I would have stayed and made my career at the bank had I been given the help that I needed to do the work properly rather than fighting fires every day.

    Happier now at a company that likes to implement real process improvement, not change for the sake of change.

  8. "Corporate Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None. Get everything promised to you in writing. They lie and cannot be trusted. The worst bank in the country. Makes Wells look like Apple

    Cons

    Worst corporate culture I have seen in 20+ years in banking. One single person makes every single decision in the bank. What gives with calling executives Mr.? Just an all around horrible, depressing and humiliating place to work.

    Advice to Management

    Retire and sell the bank


  9. "Customer Service Manager, Sr."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at New York Community Bancorp full-time (More than 10 years)

    Pros

    Provides exposure to bank industry

    Cons

    Limited growth opportunities outside of NY


  10. "collector"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Community Bancorp full-time

    Pros

    excellent pay, flexible hours, good dept communication

    Cons

    expensive insurance, no matching for 401k, pay for parking downtown

    Advice to Management

    none


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