New York Convention & Visitors Bureau Reviews | Glassdoor

New York Convention & Visitors Bureau Reviews

11 reviews

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1.9
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George Fertitta
8 Ratings

11 Employee Reviews

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  1. "Big Budgets and No P&L Creates Problems"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in New York, NY
    Former Employee - Senior Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at New York Convention & Visitors Bureau full-time (More than 3 years)

    Pros

    Diverse, fun staff; opportunities to interact with government officials and celebrities; Pays and spends well

    Cons

    No budget accountability allows pork barrel projects; Senior management more interested in keeping jobs and getting raises than running the company; Spending wastefulness with public dollars from NYC taxpayers; Company culture changes with every mayoral administration

    Advice to Management

    Stop being secretive; make salaries and budgets public; promote from within; get a real HR function in place


  2. Helpful (3)

    "The most challenging and frustrating job I've ever had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I worked at New York Convention & Visitors Bureau full-time (More than a year)

    Pros

    I took this job after getting offered a nice pay increase and an opportunity to expand my skills from a previous job. I would say that their pay is competitive and their benefits are on par with other companies in this sector.

    Cons

    The work culture is very demanding and unforgiving of any obstacles you encounter to get your job done. There's almost a sick pleasure of seeing you overcome these obstacles to meet your deadlines. This is a place for someone with very thick skin. If you don't have one when you come in, you surely will by the time you leave. The office has a Bloomberg style open layout, where you can see all your colleagues. This is supposed to promote collaboration. Instead it creates a very awkward atmosphere and invites distractions while you're working. I've never worked somewhere where people are worked until they burn out and management doesn't care. I even saw a colleague quit right on the spot because they were so frustrated. And layoffs, oh yes there are plenty of those as well. This is definitely somewhere you come to get your experience and hopefully find a new gig before you either burn out or get "let go".


  3. Helpful (1)

    "Hell on earth, stay away from here at all costs ,3 wasted years of my life that i will always regret"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Specialist in New York, NY
    Former Employee - Information Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New York Convention & Visitors Bureau full-time (More than a year)

    Pros

    Working for the city has perks like having your travel allowance paid for and also a substantial amount of vacation time

    Cons

    Immature environment riddled with politics and uneducated morons who are in middle management, senior management who throw their weight around and talk down to everyone.

    Advice to Management

    Promote employees based on merit, not based on the fact that they are rats who tattle on other employees. Learn some manners and get some humility, perhaps take a trip to a third world country and realise how insignificant you actually are


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  5. Helpful (2)

    "Dont work here unless you want this place to be your life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at New York Convention & Visitors Bureau full-time (Less than a year)

    Pros

    It did provide exposure to a large group of people and it provided a good job for my resume.

    Cons

    No work life balance, if you want to work at this place, it has to be the center of your life. Management treats employees like dirt, with little care for there needs or aspirations. All the department heads are equally self centered and uncaring.

    Advice to Management

    Stop treating your employees like they are slaves. Start treating them with respect and dignity and then maybe you will stop losing great talent.


  6. "Incompetence Unchecked"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    Pros

    For some reason this organization has managed to build a name witin the tourism industry which can have an impact on future job searches; I think that has more to do with the stated mission than the reality of the day to day output.

    Cons

    The "leadership" is non-existant in many departments which results in groups of incompetent senior managers looking out for one another &, in the process, promoting each other to unearned titles & pay scales. It's so unchecked that managers who are extremely talented at what they do have no chance of promotions at all if they aren't a part of the incompetent back scratchers group. There's also the reality that the organization doesn't affect any change but twists statstics so that it appears that they do which makes it that much easier for incompetent employees to remain undetected.

    Advice to Management

    The sad part about it is that the higher ups are aware of what's going on and won't do anything unless someone from the outside (a member or a news publication) made an issue.


  7. "I've loved my time working here but it's time for me to move on to a new phase in my career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    NYC & Company is a great company that works to service and promote the most exciting City in the world. Great people and constantly exciting new projects.

    Cons

    Disorganized management and lack of vision of overall direction of company and purpose.


  8. Helpful (6)

    "Fancy undeserving titles, extreme politics, salaries unchecked, false production numbers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    NYC is the best city in the world and ultimately sells itself. Any affiliation is greatly respected on paper and future positions out in the real world. Rubbing elbows with high ranking officials, attending parties, grand openings, having endless opportunities to enjoy every restaurant, see every Broadway show, museums, attractions and hotels without paying a dime is priceless.

    Cons

    Senior and middle management constantly upgrade their titles and increase their salaries to absurd figures, yet their job descriptions remain the same. Huge lack of work/life balance. No internal job postings and promoting from within, Senior management pat themselves on the back and do not demonstrate appreciation for the lower level employees that are instrumental in project completion.

    Advice to Management

    Don't allow a department responsible for generating numeric goals to run and edit their own monthly reports., This practice is a conflict of interest and fatally flawed. These reports require auditing as the numbers reported are exaggerated and inaccurate. Get a real HR department.


  9. Helpful (4)

    "No room for growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Being a part of the overall contribution to NYC's growing tourism success; work-life balance; diverse team; interaction with eager visitors from all over the world; exposure to different cultures

    Cons

    There is an unhealthy amount of politics, and it starts and ends with the egoistic management. This also contributes to no advancement whatsoever within the company.

    Advice to Management

    All advice being shared by the other reviewers, including the very first review in 2008. If complaints have been made about a particular issue, it should be taken seriously - not something to be considered looking into a month later.


  10. Helpful (1)

    "Great place to learn about tourism and hospitality."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Interesting, work, good work-life balance, great people and a great message. New York City's tourism is a huge success story.

    Cons

    Some infighting with senior management can cause fractures in the staff. Generally though, this is a minimal critique.

    Advice to Management

    Implement a more structured review process.


  11. Helpful (3)

    "The last reviewer had it exactly right. What was written in 2008 is still the unfortunate case here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at New York Convention & Visitors Bureau full-time (More than 3 years)

    Pros

    Good industry status means people take your phone calls and you get invites to great parties and meet a lot of great people - in the company and outside of the company.

    Cons

    Success is based solely on who you know, not what you know. It is truly unbelievable how some highly, highly incompetent people are skyrocketing to the top! Some members in senior management seemingly sit around all day feeding the egos of those above them and conspiring how to self-promote themselves into higher titles and salaries, while sabotaging any competition they perceive they have.

    Advice to Management

    You should value employees based on knowledge, abilities, and hard work. Some of these people show loyalty to the company by having integrity in their work and actions.


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