New York ISO Reviews | Glassdoor

New York ISO Reviews

Updated November 7, 2017
54 reviews

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3.6
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New York ISO President and CEO Brad Jones
Brad Jones
18 Ratings

54 Employee Reviews

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Pros
  • Good base pay for Albany area, good benefits (in 5 reviews)

  • The benefits package is excellent and rivals many of the other "best places" to work in the Capital Region (in 3 reviews)

Cons
  • Senior management is out of touch with most daily activities (in 2 reviews)

  • There are many issues that got lost in middle management (in 2 reviews)

More Pros and Cons

  1. "Competitive comp, slow career advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New York ISO full-time

    Pros

    Salary, incentive comp and benefits are competitive in the Albany area

    Cons

    Advancement is slow as there is very little turnover at the top. Most execs have been in existing roles a long despite some serious complacency

    Advice to Management

    Change it out and change it up at the executive level. Lose the "good old boy" mentality


  2. "Oppressive work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    Salary and benefits are attractive, but eventually just make you feel trapped here.

    Cons

    Toxic gossip culture. Try to stay away from it.
    Stringent security requirements mostly make employees feel as if they're the threats, rather than assets to the company.
    Very top heavy management structure, and a very large binder of policies and procedures, including down to how you are allowed to dress on casual dress days.
    If you like jobs that are routine, follow established protocol and require little decision making, you'll do fine here.
    If you prefer a role with more room for creativity and accountability, as well as more opportunities for advancement, this environment will feel uncomfortable for you.

  3. "Associate Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York ISO full-time

    Pros

    Flexible schedule, great learning environment, encouragement to grow in your position and encouraged to learn areas that interest you.

    Cons

    Some people are heavily favored over others sometimes unfairly due to seniority instead of quality of work.

    Advice to Management

    Listen to feedback from the employees and implement the changes that everyone agrees on


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York ISO full-time

    Pros

    Amazing dedication to maintain reliability of the power grid

    Cons

    can be difficult to move to other positions in the company

    New York ISO Response

    Mar 20, 2017 – Manager, Talent Acquisition & Engagement

    Thank you for taking the time to provide feedback. Sarah


  5. Helpful (4)

    "Scared for the future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rensselaer, NY
    Current Employee - Anonymous Employee in Rensselaer, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at New York ISO full-time (More than a year)

    Pros

    The company does important work for New York and the benefits are pretty good. The company wants to improve but they seem to be words.

    Cons

    Management can't get out of its way. They have the change adverse managers running the company that keep adding processes for the sake of being able to control things. There is no empowerment here or trust. I was hopeful but loosing faith based on recent decisions.

    Advice to Management

    Take some risks and bring in new people. Get rid of some of the dinosaurs.

    New York ISO Response

    Mar 20, 2017 – Manager, Talent Acquisition & Engagement

    Thank you for taking the time to provide feedback - Sarah


  6. Helpful (1)

    "OK place to start, but great place to retire."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Albany, NY
    Former Employee - Software Developer in Albany, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New York ISO full-time (More than a year)

    Pros

    Excellent and comprehensive benefits package. Work hours are pretty standard and will support a good balance if you have a family.

    Cons

    Overall benefits and culture seems to benefit an older work force with families over talented recent college grads.

    Advice to Management

    Allow for more customization in the benefits packages and paths to rapid career growth

    New York ISO Response

    Feb 8, 2017 – VP of Human Resources

    Thank you for taking the time to provide feedback. - Josette


  7. "One of the best places to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York ISO full-time

    Pros

    1. The CEO blows our mind off. He's so friendly and cheerful. He always reaches out to us with no attitude. Never seen that before.
    2. The amount of subject every person has, is exceptional. Everybody here works with a passion and that fascinates me.
    3. People are busy with their own throughout the year, but when we reach out for help, they'll make time especially for us and see that our questions are answered.

    Cons

    1. Expectations aren't clearly defined.
    2. Everything we tell one person reaches out to 10 other people. So that's makes me conscious!

    Advice to Management

    Flexibile work options, more team activities!

    New York ISO Response

    Jan 9, 2017 – VP of Human Resources

    Thank you very much for providing feedback and suggestions! - Josette

  8. "Graphic Design Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The employees are the backbone of this operation and the company acknowledges that. Everyone is so helpful, kind and generous. The senior level staff make a point to know the employees name and speak with them as they had been friends for a long time. The company does tremendous work and takes it very seriously as do all involved.

    Cons

    This company is a great place to work no negative comments at this time.

    New York ISO Response

    Jan 9, 2017 – VP of Human Resources

    Thank you very much for your feedback! - Josette


  9. "Growing to be an excellent place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New York ISO full-time

    Pros

    New CEO brought energy and a new perspective which the organization desperately needed. The benefits package is excellent and rivals many of the other "best places" to work in the Capital Region

    Cons

    There are many issues that got lost in middle management. It was difficult to get access to the senior team without having to jump through hoops.

    Advice to Management

    The senior management should reach out to direct reports for feedback. Meetings with a CEO that involve all levels of management will undoubtedly produce muted feedback.

    New York ISO Response

    Dec 28, 2016 – VP of Human Resources

    Thank you for taking the time to provide your feedback. - Josette


  10. "If you want to learn and lead."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rensselaer, NY
    Current Employee - Anonymous Employee in Rensselaer, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York ISO full-time (Less than a year)

    Pros

    Full of very intelligent people.
    Challenging and friendly environment.
    If you want to learn, this is the place for you.
    Proactivity is greatly encouraged.
    Huge growth opportunities.

    Cons

    You have to be really passionate about electricity. It's highly specialized, so if you are not that much into the field, you probably won't feel as comfortable.

    Advice to Management

    Keep it up! Setting expections and communicating are really important for teamwork. Also, offering growth opportunities help keep your team motivated! Make sure everyone is well aware of his/her possibilities.

    New York ISO Response

    Nov 21, 2016 – VP of Human Resources

    Thank you for your feedback. We love hearing good things from our employees! - Josette


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