New York ISO Reviews | Glassdoor

New York ISO Reviews

Updated March 26, 2018
58 reviews

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3.4
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New York ISO President and CEO Brad Jones
Brad Jones
20 Ratings

58 Employee Reviews

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Pros
  • Great pay & benefits, very nice facility (in 4 reviews)

  • It provides a decent benefits package after 10 years of service, but sadly, they recently ended the pension plan (in 3 reviews)

Cons
  • Company goals set by the board of directors at the beginning of the year drive all business decisions during the year (in 2 reviews)

  • The NYISO offers numerous ways to take advantage and continuously grow in your career (in 8 reviews)

More Pros and Cons

  1. "Associate Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York ISO full-time

    Pros

    Flexible schedule, great learning environment, encouragement to grow in your position and encouraged to learn areas that interest you.

    Cons

    Some people are heavily favored over others sometimes unfairly due to seniority instead of quality of work.

    Advice to Management

    Listen to feedback from the employees and implement the changes that everyone agrees on


  2. "Intern"

    StarStarStarStarStar
    Former Employee - Intern - Hourly in Rensselaer, NY
    Former Employee - Intern - Hourly in Rensselaer, NY
    Recommends
    Approves of CEO

    I worked at New York ISO (More than a year)

    Pros

    Great pay, very hands-on, overall good intern program

    Cons

    Not always as organized, but that depends on intern department

  3. "Exciting Time to be Part of the NYISO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York ISO full-time

    Pros

    Good place to work for many reasons - starting with the overall perspective that our industry is surging ahead in leaps and bounds providing exciting challenges to employees across all departments from IT to market design to human resources. The NYISO cultivates an environment of rewarding and challenging work, made even better by the diverse and bright, intelligent people. Project teams are made up of cultures from around the world - India, Japan, China, Columbia, Poland, Russia... incredible and eye-opening diversity.
    The company promotes leadership and growth within your role with training courses, leadership sessions, lunch and learns, as well as opportunity to transfer within the organization and readily promoting to management positions from within.
    Our CEO knows everyone by name - this is true! And in between running the organization, he finds time to eat lunch in the on-sight cafe and walk around the floors talking directly with employees.
    Employees are also encouraged to participate in numerous extra-curricular activities led by fellow employees with a passion in that area: sports contests, travel outings, charitable giving.
    The tenure of the NYISO employees is also something to mention - in a recent corporate wide event, employees hitting 10 or 15 years of service this year totaled 47! Another 28 hit their 5-year mark.

    Cons

    Like all companies, work is often what you make of it. The NYISO offers numerous ways to take advantage and continuously grow in your career. That being said, some employees are coasting and it would be good for senior leadership to change that. This industry is not for the faint of heart - it is difficult to learn and the learning curve to feel totally productive is years rather than months. But, for those that want to be challenged - this is the place for you!


  4. Helpful (1)

    "Cynicism and Dysfunction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New York ISO full-time (More than 5 years)

    Pros

    The NYISO offers generous salary and benefits and can be a very stable and enjoyable place to work - if you are in the right area. There are some really smart and capable people here and the work can be super interesting.

    Cons

    While some parts of the company function well, certain areas are just toxic. Finance is a cesspool of resentment and inefficiency. HR is largely incompetent and cannot be trusted. Operations doesn't consider itself part of the same company. Even if you find a nice place to hide out and do good things, you will feel the pain.

    And it's not likely to change. The Board of Directors is completely out of touch yet seems to micromanage everything. They determine all aspects of company policy like how many days of sick time to allow, or what questions are asked in performance reviews. The CEO (a nice guy) promised improvements in a number of areas but ultimately nothing changed.

    Advice to Management

    Not sure what to tell you (and even if I did I'm not sure you'd pay attention). Few people in leadership positions seems to care about what anyone below them thinks.


  5. Helpful (1)

    "No Sense Of Fairness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at New York ISO full-time (More than 5 years)

    Pros

    Not sure I can think of any at this time. CEO says the words people want to hear, but supports management without taking subjective assessment of evidence presented. CEO wants company to be recognized as a top company in the capital region and NYS, but needs to realize it takes more than better free coffee and adding a basketball court. Morale in IT is low

    Cons

    HR is not trustworthy. IT management lives in a bubble without concern of staff input. Support each other regardless of evidence proving to the contrary.

    Advice to Management

    Hire supervisors/managers qualified for position, not based on time and/ or not telling managers what they want to hear. Stop being a puppet . Some managers/supervisors shuffled into position because they failed to perform in previous position. CEO needs to shakeup IT management. CIO rarely leaves office.


  6. Helpful (4)

    "Oppressive work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    Salary and benefits are attractive, but eventually just make you feel trapped here.

    Cons

    Toxic gossip culture. Try to stay away from it.
    Stringent security requirements mostly make employees feel as if they're the threats, rather than assets to the company.
    Very top heavy management structure, and a very large binder of policies and procedures, including down to how you are allowed to dress on casual dress days.
    If you like jobs that are routine, follow established protocol and require little decision making, you'll do fine here.
    If you prefer a role with more room for creativity and accountability, as well as more opportunities for advancement, this environment will feel uncomfortable for you.


  7. Helpful (2)

    "Competitive comp, slow career advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New York ISO full-time

    Pros

    Salary, incentive comp and benefits are competitive in the Albany area

    Cons

    Advancement is slow as there is very little turnover at the top. Most execs have been in existing roles a long despite some serious complacency

    Advice to Management

    Change it out and change it up at the executive level. Lose the "good old boy" mentality

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York ISO full-time

    Pros

    Amazing dedication to maintain reliability of the power grid

    Cons

    can be difficult to move to other positions in the company

    New York ISO Response

    Mar 20, 2017 – Manager, Talent Acquisition & Engagement

    Thank you for taking the time to provide feedback. Sarah


  9. Helpful (6)

    "Scared for the future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rensselaer, NY
    Current Employee - Anonymous Employee in Rensselaer, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at New York ISO full-time (More than a year)

    Pros

    The company does important work for New York and the benefits are pretty good. The company wants to improve but they seem to be words.

    Cons

    Management can't get out of its way. They have the change adverse managers running the company that keep adding processes for the sake of being able to control things. There is no empowerment here or trust. I was hopeful but loosing faith based on recent decisions.

    Advice to Management

    Take some risks and bring in new people. Get rid of some of the dinosaurs.

    New York ISO Response

    Mar 20, 2017 – Manager, Talent Acquisition & Engagement

    Thank you for taking the time to provide feedback - Sarah


  10. Helpful (1)

    "OK place to start, but great place to retire."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Albany, NY
    Former Employee - Software Developer in Albany, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New York ISO full-time (More than a year)

    Pros

    Excellent and comprehensive benefits package. Work hours are pretty standard and will support a good balance if you have a family.

    Cons

    Overall benefits and culture seems to benefit an older work force with families over talented recent college grads.

    Advice to Management

    Allow for more customization in the benefits packages and paths to rapid career growth

    New York ISO Response

    Feb 8, 2017 – VP of Human Resources

    Thank you for taking the time to provide feedback. - Josette


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