New York Life Reviews
Updated May 26, 2023
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Top Review Highlights by Sentiment
- "Great work/life balance (though the tighter restrictions and rules around Work at Home has gotten ridiculous)" (in 140 reviews)
- "Captive agent and since this is a commission only position you can get into financial difficulties if you are having a bad month production" (in 257 reviews)
- "The reason someone makes a good manager at NYL is because they know how to sell people." (in 80 reviews)
- "Even more of a deathknell, upper management is slowly outsourcing every department." (in 28 reviews)
Ratings by Demographics
This rating reflects the overall rating of New York Life and is not affected by filters.
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- Current Employee★★★★★Featured Review
Top notch culture
Jun 2, 2022 - Senior Investment Representative in New York, NYRecommendCEO ApprovalBusiness OutlookPros
I have worked for a number of financial firms, but none of them have made me feel as comfortable and appreciated as NYL. Usually you're surrounded by people who are laser focused on your faults rather than your successes and make you feel like your job is constantly in jeapordy. But my managers and team mates at NYL make me feel like they want to retain me and promote my growth. I can't say what it's like to be an agent, but working for the corporate side has been an excellent experience. The work can be demanding at times but your team will have your back and support you best they can. They've also been expanding the teams so the individual workload has been reduced and allowed us to give the best service we can to each situation. Especially since they changed my role to full time WFH/remote and it's a standard 40 hour work week, the work life balance is great as long as you're ok not choosing when you take breaks and lunch.
Cons
Initial base pay could be more competitive.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
The best training and support, good commissions, good bonus opps
Cons
Commission based Not as much social media marketing support as I would like
Continue reading - Current Employee, more than 3 years★★★★★
Greatest Opportunity in Corporate America
Oct 9, 2015 - Anonymous Employee in Glendale, CARecommendCEO ApprovalBusiness OutlookPros
Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.
Cons
You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.
Thanks for taking the time to share your feedback – we appreciate it. As you say, a successful career as an agent requires dedication and commitment. For many, including you, the professional rewards are worth it. But we do understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.
- Current Employee, more than 1 year★★★★★
Best people and company I had the honor of working with
May 26, 2023 - Analyst in New York, NYRecommendCEO ApprovalBusiness OutlookPros
I have worked for some of the most famous corporate companies. NYL is by far the best in every aspect. They take care of their people! Great working environment, exceptionally supportive and everyone from Exec management, team members from Dallas and Cleveland and even the mail room. Everyone is friendly, helpful and genuine!
Cons
wish had more OT available
Continue reading - Former Employee, less than 1 year★★★★★
You'll do great if you're a finance major with great people skills
May 11, 2023 - Licensed Agent in Manchester, NHRecommendCEO ApprovalBusiness OutlookPros
You can create your own hours and you pick up a lot of friends along the way, whether coworkers or people you meet networking. If you know a lot of people, are good at meeting people, and have a crazy passion for sales/finance, you'll most likely do just fine.
Cons
100% commission-based pay. It takes a couple years to build a steady revenue if you're good at it. If you can't get in front of someone to make your pitch, you don't know when money is coming in. It also can get in the way of relationships because you will end up calling/reaching out to every single person you've ever met to pitch to them.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Fair starting pay depending on experience.
Cons
So many changes happening, it's been chaotic the entire time I've been here and there have been a lot of major errors on claims such as payment delays to customers. Bonus payout was much lower than expected for many employees I spoke to.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Amazing people to work with, flexible schedule, freedom to do what you want as long as goals are hit.
Cons
Reversed commissions (typical in sales), a longer underwriting process makes closing a deal last a while, you have to find your own leads makes your early career a struggle if you don't already have an interested market.
Continue reading - Current Employee, more than 10 years★★★★★
Very slow promotion opportunities. Nepotism
May 2, 2023 - Senior AssociateRecommendCEO ApprovalBusiness OutlookPros
Nice building, wfh mondays and Fridays and holiday weeks.
Cons
Nepotism is rampant in some departments even though it’s supposedly frowned upon. Fail up managers and micromanagement styles. Takes forever to get promoted because of these cons. Don’t bother reporting inappropriate behavior to HR all they do is give slaps on the hand and your best bet is to try and move to another department or different company.
Continue reading - Current Employee, more than 3 years★★★★★
I’ll Retire From This Company!
Mar 29, 2023 - Senior Representative in Cleveland, OHRecommendCEO ApprovalBusiness OutlookPros
Competitive salaries, Benefits are excellent, the opportunity to grow and give back to our communities
Cons
Need to adopt more Six Sigma Lean practices
Continue reading - Current Employee, more than 10 years★★★★★
The Best platform for launching the entrepreneurially minded
May 13, 2023 - Managing Partner in Edina, MNRecommendCEO ApprovalBusiness OutlookPros
New york life has a phenomenal system and process and track record of teaching people how to build an extremely successful career as a financial advisor or in leadership
Cons
The first few years can feel like you’re under paid so that for the rest of your career you can feel over paid
New York Life Reviews FAQs
New York Life has an overall rating of 3.8 out of 5, based on over 5,072 reviews left anonymously by employees. 65% of employees would recommend working at New York Life to a friend and 66% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
65% of New York Life employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated New York Life 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at New York Life to be culture, benefits, career development and the cons to be workplace, management, compensation.
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