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New York Life

Engaged Employer

New York Life

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New York Life Reviews

Updated May 26, 2023

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Found 4,282 of over 5K reviews
3.8
65% Recommend to a Friend
New York Life CEO Craig DeSanto
84% Approve of CEO

Found 4,263 of over 5K reviews

3.8
65%
Recommend to a Friend
84%
Approve of CEO
New York Life CEO Craig DeSanto
Craig DeSanto
211 Ratings

What people are saying about New York Life

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Insurance

4d

works at 

New York Life

I was hired on as a Senior LTD Case Manager (CSIII level) New York Life last year at 58k. My title is Senior but I don't oversee anyone else. I feel that my wage poorly reflects all of the stressful work we do. Is anyone else comfortable saying how long they've worked in a similar title and what your starting and current wage is? My yearly bonus was really low compared to all 7 other people who chatted with me about their bonus and my raise was 2%

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Top Review Highlights by Sentiment

Pros
  • "Great training and very professional(in 432 reviews)
  • "The people are great and make it easy to come into work everyday!(in 253 reviews)
  • "Good benefits and very stable company.(in 244 reviews)
  • "Great work/life balance (though the tighter restrictions and rules around Work at Home has gotten ridiculous)(in 140 reviews)
  • "Great culture and comradery.(in 97 reviews)
Cons
  • "Captive agent and since this is a commission only position you can get into financial difficulties if you are having a bad month production(in 257 reviews)
  • "no salary and they do not pay when you are part(in 203 reviews)
  • "Training, revolving door, and poor management.(in 138 reviews)
  • "The reason someone makes a good manager at NYL is because they know how to sell people.(in 80 reviews)
  • "Even more of a deathknell, upper management is slowly outsourcing every department.(in 28 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of New York Life and is not affected by filters.

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  1. 5.0
    Current Employee
    Featured Review

    Top notch culture

    Jun 2, 2022 - Senior Investment Representative in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have worked for a number of financial firms, but none of them have made me feel as comfortable and appreciated as NYL. Usually you're surrounded by people who are laser focused on your faults rather than your successes and make you feel like your job is constantly in jeapordy. But my managers and team mates at NYL make me feel like they want to retain me and promote my growth. I can't say what it's like to be an agent, but working for the corporate side has been an excellent experience. The work can be demanding at times but your team will have your back and support you best they can. They've also been expanding the teams so the individual workload has been reduced and allowed us to give the best service we can to each situation. Especially since they changed my role to full time WFH/remote and it's a standard 40 hour work week, the work life balance is great as long as you're ok not choosing when you take breaks and lunch.

    Cons

    Initial base pay could be more competitive.

    Continue reading
    15 people found this review helpful
  2. 5.0
    Current Employee, more than 1 year

    Love NYL

    Mar 29, 2023 - Agent in Stratford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The best training and support, good commissions, good bonus opps

    Cons

    Commission based Not as much social media marketing support as I would like

    Continue reading
    Be the first to find this review helpful
  3. Join the New York Life team
    See Our Latest Jobs
  4. 5.0
    Current Employee, more than 3 years

    Greatest Opportunity in Corporate America

    Oct 9, 2015 - Anonymous Employee in Glendale, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.

    Cons

    You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.

    224 people found this review helpful

    New York Life Response

    Head of Engagement Communications

    Thanks for taking the time to share your feedback – we appreciate it. As you say, a successful career as an agent requires dedication and commitment. For many, including you, the professional rewards are worth it. But we do understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.

  5. 5.0
    Current Employee, more than 1 year

    Best people and company I had the honor of working with

    May 26, 2023 - Analyst in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have worked for some of the most famous corporate companies. NYL is by far the best in every aspect. They take care of their people! Great working environment, exceptionally supportive and everyone from Exec management, team members from Dallas and Cleveland and even the mail room. Everyone is friendly, helpful and genuine!

    Cons

    wish had more OT available

    Continue reading
    Be the first to find this review helpful
  6. 4.0
    Former Employee, less than 1 year

    You'll do great if you're a finance major with great people skills

    May 11, 2023 - Licensed Agent in Manchester, NH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You can create your own hours and you pick up a lot of friends along the way, whether coworkers or people you meet networking. If you know a lot of people, are good at meeting people, and have a crazy passion for sales/finance, you'll most likely do just fine.

    Cons

    100% commission-based pay. It takes a couple years to build a steady revenue if you're good at it. If you can't get in front of someone to make your pitch, you don't know when money is coming in. It also can get in the way of relationships because you will end up calling/reaching out to every single person you've ever met to pitch to them.

    Continue reading
    Be the first to find this review helpful
  7. 5.0
    Current Employee, more than 1 year

    Good place to be

    May 15, 2023 - Claims Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fair starting pay depending on experience.

    Cons

    So many changes happening, it's been chaotic the entire time I've been here and there have been a lot of major errors on claims such as payment delays to customers. Bonus payout was much lower than expected for many employees I spoke to.

    Continue reading
    Be the first to find this review helpful
  8. 4.0
    Current Employee, less than 1 year

    Overall Great Company

    May 4, 2023 - Agent in Frisco, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing people to work with, flexible schedule, freedom to do what you want as long as goals are hit.

    Cons

    Reversed commissions (typical in sales), a longer underwriting process makes closing a deal last a while, you have to find your own leads makes your early career a struggle if you don't already have an interested market.

    Continue reading
    1 person found this review helpful
  9. 3.0
    Current Employee, more than 10 years

    Very slow promotion opportunities. Nepotism

    May 2, 2023 - Senior Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice building, wfh mondays and Fridays and holiday weeks.

    Cons

    Nepotism is rampant in some departments even though it’s supposedly frowned upon. Fail up managers and micromanagement styles. Takes forever to get promoted because of these cons. Don’t bother reporting inappropriate behavior to HR all they do is give slaps on the hand and your best bet is to try and move to another department or different company.

    Continue reading
    1 person found this review helpful
  10. 5.0
    Current Employee, more than 3 years

    I’ll Retire From This Company!

    Mar 29, 2023 - Senior Representative in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive salaries, Benefits are excellent, the opportunity to grow and give back to our communities

    Cons

    Need to adopt more Six Sigma Lean practices

    Continue reading
    Be the first to find this review helpful
  11. 5.0
    Current Employee, more than 10 years

    The Best platform for launching the entrepreneurially minded

    May 13, 2023 - Managing Partner in Edina, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    New york life has a phenomenal system and process and track record of teaching people how to build an extremely successful career as a financial advisor or in leadership

    Cons

    The first few years can feel like you’re under paid so that for the rest of your career you can feel over paid

    Be the first to find this review helpful
Viewing 1 - 10 of 4,263 Reviews
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New York Life Reviews FAQs

New York Life has an overall rating of 3.8 out of 5, based on over 5,072 reviews left anonymously by employees. 65% of employees would recommend working at New York Life to a friend and 66% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, New York Life employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New York Life. This rating has been stable over the past 12 months.

65% of New York Life employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated New York Life 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at New York Life to be culture, benefits, career development and the cons to be workplace, management, compensation.

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New York Life

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New York Life photo of: New York Life Building, headquarter offices of New York Life, located at 51 Madison Avenue, Manhattan (Photo attributed to Ameltzer)
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Glassdoor has 5,072 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.