New York Life Employee Reviews about "benefit"
61% would recommend to a friend
(734 total reviews)

Craig DeSanto
82% approve of CEO
Found 734 of over 5K reviews
Updated Nov 29, 2023
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What people are saying about New York Life
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great work/life balance (though the tighter restrictions and rules around Work at Home has gotten ridiculous)" (in 153 reviews)
- "Captive agent and since this is a commission only position you can get into financial difficulties if you are having a bad month production" (in 271 reviews)
- "The reason someone makes a good manager at NYL is because they know how to sell people." (in 87 reviews)
- "Even more of a deathknell, upper management is slowly outsourcing every department." (in 30 reviews)
Ratings by Demographics
This rating reflects the overall rating of New York Life and is not affected by filters.
Reviews about "benefit"
Return to all Reviews- 3.0Feb 23, 2019Senior AssociateFormer Employee, more than 1 yearNew York, NY
Pros
Treats employees like humans, great people and benefits. Flexible to many accommodations offers growth classes to excel in position
Cons
Not that much corporate turnover due to benefits and pay so internal growth is limited. Not great for remote work
- 4.0Jun 4, 2018Anonymous EmployeeFormer Employee
Pros
The sky is the limit with what you can make. Just takes a lot of determination to get people in and hear about the great benefits that come with life insurance.
Cons
Being full time commission it can be stressful to try and get everything done in just one month to count towards your sales numbers.
- 4.0Dec 19, 2017Registered RepresentativeCurrent Employee, more than 5 yearsHuntsville, AL
Pros
Full autonomy and unlimited income potential.
Cons
Converting prospects to paying customers is an uphill battle for the entirety of your career. Net revenue is low as you have to pay to be in business and no benefits included.
1 - 3.0Jul 21, 2015Insurance AgentFormer Employee, more than 1 yearSacramento, CA
Pros
Great co workers, you learn a lot about sales and people. I truly learned a lot from the job and it has benefited me as a person.Money is great when your making sales. Benefits are great when you trigger them.
Cons
Commission only, encourage you to sell to your primary market so you can branch out through referrals. As much as you are your own boss their is a manger you have to be accountable too. Therefore your expected to be there 8-5 (or in the field selling) yet no guaranteed paycheck. phone clinics twice a week that you are locked into to set appointments for that week. high turnaround.
2 - 4.0Dec 11, 2021Senior Actuarial AssociateCurrent EmployeeNew York, NY
Pros
Firm is very strong financially and pay/benefits are great Really smart and motivated group of colleagues Great company name on a resume
Cons
Rigid corporate culture where it is difficult to move around internally in order to meet personal career objectives/goals.
- 5.0Jun 29, 2022Insurance AgentCurrent Employee, more than 1 yearMelville, NY
Pros
Complete freedom and flexibility to work when you want, the training staff is second to none and you will learn a lifetime of knowledge in your first week. Great benefits as well (they have a pension program!!!!!!!!).
Cons
100% commission so it can be scary at times but if you enjoy talking to people and have the hustle mindset you'll do great here.
- 1.0Jul 7, 2021Customer Service RepresentativeFormer Employee, less than 1 year
Pros
Immediate benefits, company-provided equipment, paid training
Cons
You are verbally abused daily by callers and management does not listen to feedback when a few simple changes could benefit everyone.
2New York Life Response3y
Thank you for your feedback. We take your concerns seriously and would like more information. Please contact our Ethics Hotline, which provides an anonymous way to report your concerns, at (888) 331-0619 or at https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html.
- 5.0Apr 16, 2019Anonymous EmployeeCurrent Employee, more than 10 yearsHarrisburg, PA
Pros
I have worked for NYL for 10+ years and enjoy the stability of a company that stands behind its clients, agents and employees. They offer a quality training program for both agents and employees and are now focused on enhancing the customer experience with updated access to policy information. They offer great employee benefits and reward long term employees with 'years of service' awards.
Cons
Some working systems seem outdated and could be more user friendly.
- 5.0Jul 18, 2017Life Insurance AgentCurrent Employee, more than 1 yearTampa, FL
Pros
They will help you with whatever career path you choose. Benefits are the best and up to 4 weeks paid vacation in your first year.
Cons
Pay is not that great to start. Have to work your way up. They do provide you with all the tools to do that if your want it.
- 5.0Aug 25, 2014Senior AssociateCurrent Employee, more than 3 yearsAustin, TX
Pros
HUGE on training and development. Tons of growth opportunities. Management is very hands on, and always willing to help with development and mentorship programs. Room for growth and overall well being in the company. Great benefit package and a very lucrative pension plan for those planning on staying with the company 25+years. Very thriving company and trusted brand. Always there to help the customer when needed.
Cons
Long hours, and considerable amount of time in the field. Lot's of outreach and time out networking, looking for leads, and building a market. Definitely not for someone that doesn't have thick skin. Lots more positives than negatives.
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