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New York Public Library Reviews

Updated January 2, 2018
59 reviews

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3.0
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
New York Public Library President Anthony Marx
Anthony Marx
18 Ratings

59 Employee Reviews

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Pros
Cons
  • Low pay and the only thing that grows in that place is impatience (in 14 reviews)

  • Often there is nothing to do and room for growth is almost non-existent (in 6 reviews)

More Pros and Cons

  1. "Just make sure you know what you're getting into."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at New York Public Library (More than 8 years)

    Pros

    civil service, some supportive managers, nothing too taxing usually

    Cons

    If you work in a branch, you will be doing a lot of information desk and circulation (yes, librarians do circulation, too). Some of the branches are very busy, many of the patrons are extremely pushy, and dealing with restroom keys, the homeless and mentally ill will be a regular part of your job. If you get hired in the branches, you'll probably stay in the branches. Everyone wants to work in the beautiful Schwarzman building where they have real security and the rare book collection, or work doing real research, but those jobs are few and far between.


  2. "Applications Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in New York, NY
    Current Employee - Applications Developer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at New York Public Library full-time (More than 5 years)

    Pros

    Working to advance learning in NYC communities is rewarding.

    Cons

    Lack of leadership, especially at the top CTO level. No career track, managers are always being laid off.

  3. "Moderate Stress, Ok Pay, Great Benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at New York Public Library full-time

    Pros

    Connecting with people from all walks of life. Great Medical Package!

    Cons

    Small salary increases, limited career advancement and easy to become comfortable if you aren't careful.


  4. "Great programming, too much bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at New York Public Library as a contractor (More than 10 years)

    Pros

    Great programming, wonderful patrons, dynamic environment

    Cons

    Slow to change, conservative, entrenched bureaucrats, poor choices in senior hiring

    Advice to Management

    Appreciate and develop employee strengths; listen to their experience


  5. "So so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at New York Public Library full-time

    Pros

    Benefits are great, opportunities for growth

    Cons

    Salaries for the amount of education required is extremely low, reputation is not the best


  6. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Public Library full-time

    Pros

    Lots of opportunities to learn and move up

    Cons

    Poor communication between branches and departments, very bureaucratic


  7. Helpful (2)

    "Collections Processing Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mailroom Clerk | Collection Processing Assistant in New York, NY
    Current Employee - Mailroom Clerk | Collection Processing Assistant in New York, NY
    Recommends
    Approves of CEO

    I have been working at New York Public Library full-time (More than 8 years)

    Pros

    Great work environment if you like to work in the public and deal with people. Hours are pretty good and can vary depending on position. There some great people who work for the library and are great to learn from.

    Cons

    Heavy work load and lack of sufficient staff coverage.

  8. "Worked at NYPL for A Year"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Public Library full-time

    Pros

    Admirable mission, great institution, diverse staff and a true work/life balance

    Cons

    Little room for development or growth. At times the bureaucracy is a bit much.


  9. "Neighborhood Leader"

    StarStarStarStarStar
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at New York Public Library as an intern

    Pros

    Great experience and the opportunity to meet many interesting people.

    Cons

    No pay, received a MTA fare of 20 bucks sometimes.


  10. "Varies heavily by location"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Public Library part-time

    Pros

    Great students; fairly-supportive top-level management

    Cons

    Wildly varying levels of organization at different branches.


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