New York Public Library Reviews | Glassdoor

New York Public Library Reviews

Updated August 6, 2017
41 reviews

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4.0
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New York Public Library President Anthony Marx
Anthony Marx
14 Ratings

41 Employee Reviews

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Pros
Cons
  • Low pay and the only thing that grows in that place is impatience (in 14 reviews)

  • Often there is nothing to do and room for growth is almost non-existent (in 5 reviews)

More Pros and Cons

  1. "Library Page- Stephen A. Schwarzman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Library Page in New York, NY
    Former Employee - Library Page in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New York Public Library (More than 3 years)

    Pros

    Great work flexibility and kind employees. Awesome staff lounge.

    Cons

    First floor staff lounge can get dirty. Many tourists trying to take books out of the library.


  2. "Program Assistant- Literacy Leaders"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New York Public Library part-time

    Pros

    Good training, Decent Pay, Supportive Co-workers

    Cons

    Sub-par management (supervisor quit unexpectedly and higher-ups wanted me, an untrained summer program assistant to take over?)
    New supervisor not knowledgeable of program, ended up not benefiting the kids

    Advice to Management

    Please train all supervisors accordingly, even if it is on a short notice.

  3. "Good to work for such an important institution; does have hang-ups of large non-profits sometimes"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Public Library full-time

    Pros

    It's great to work for an institution that means so much to so many people, and is such a necessary space and service provider to all New Yorkers, as well as being a major hub for research.

    Cons

    It is a large non-profit, and things can drag accordingly.


  4. "Working with the good guys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Assistant
    Current Employee - Information Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York Public Library full-time (More than 3 years)

    Pros

    Working with and helping patrons can be self-fufilling and rewarding, you have the option of working with different groups(children, teens, adults, seniors) you're often able to bring other talents you may have (arts,music etc) into the fold in programming. Great benefits

    Cons

    Many branches are understaffed. Culture may not be consistent across all branches. Difficult to move up unless you obtain a Masters in Library Science.

    Advice to Management

    Management has done a great job of making themselves more visible over the past couple of years. Continuing doing so, as staff appreciates you being in the know of what they are doing.


  5. "Important New York Institution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New York Public Library full-time

    Pros

    As a fundraiser, knowing that you are supporting necessary services for the city of New York is priceless.

    Cons

    The office is very hierarchical, which is difficult to work around at times.


  6. "Flexible hours, great staff, easygoing job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New York Public Library part-time

    Pros

    Best part about working as a page is the flexible hours. This may not be at all the branches though. The rest of the staff is very welcoming and there is always something for you to learn.

    Cons

    Pages don't get more than 19 hours a week, and the pay is kind of low. It also takes a while to get a raise (it took me a year to get a 50 cent raise).


  7. "good employer, with great benefits"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Public Library full-time

    Pros

    - Union
    - Good benefits
    - Company has good innovative ideals

    Cons

    - have to work weekends
    - hard to find upward mobility

  8. Helpful (3)

    "Part-time Tech Connect Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Assistant in Bronx, NY
    Former Employee - Tech Assistant in Bronx, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New York Public Library part-time (Less than a year)

    Pros

    I had flexible hours and an easygoing supervisor during my time with NYPL. We worked in a small classroom setting of 12-18 students and held several sessions with the intention of teaching students how to use some basic software (MS Office Suit and navigating the internet, for example). The job also kept me constantly reviewing my own skills with these programs, which was helpful.

    Cons

    I worked part-time, and would have appreciated having more hours. Also, the job was occasionally an exercise in patience, as some of the students who attended the classes were clearly there not to learn new skills, but to socialize with their friends who attended. These students were distracting from time to time.

    Advice to Management

    It seemed like there wasn't much structure in the roles that tech connect assistants were given. In the future, it would be helpful to give new hires a better sense of what their day-to-day work would look like.


  9. "Information Desk Volunteer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at New York Public Library as an intern

    Pros

    You get to see all the great rooms in the library

    Cons

    A lot of down time.


  10. "Student Mentor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at New York Public Library part-time

    Pros

    Flexible hours. A good job for a college student that is seeking an experience to develop strong work skills.

    Cons

    A little hard to get promoted or move up.


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