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New York Public Library Reviews

Updated January 16, 2018
174 reviews

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174 Employee Reviews

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Pros
Cons
  • Low pay and the only thing that grows in that place is impatience (in 14 reviews)

  • Often there is nothing to do and room for growth is almost non-existent (in 6 reviews)

More Pros and Cons

  1. "Working with the good guys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Assistant
    Current Employee - Information Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York Public Library full-time (More than 3 years)

    Pros

    Working with and helping patrons can be self-fufilling and rewarding, you have the option of working with different groups(children, teens, adults, seniors) you're often able to bring other talents you may have (arts,music etc) into the fold in programming. Great benefits

    Cons

    Many branches are understaffed. Culture may not be consistent across all branches. Difficult to move up unless you obtain a Masters in Library Science.

    Advice to Management

    Management has done a great job of making themselves more visible over the past couple of years. Continuing doing so, as staff appreciates you being in the know of what they are doing.


  2. "Important New York Institution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New York Public Library full-time

    Pros

    As a fundraiser, knowing that you are supporting necessary services for the city of New York is priceless.

    Cons

    The office is very hierarchical, which is difficult to work around at times.

  3. "page"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The community is lovely, i only work there part time but they are generous when it comes to school flexibility and scheduling. Also my salary is $9.70 an hour, above minimum wage for a first job.

    Cons

    They strive towards professionalism, which is not necessarily a con, however being aware of dress codes and previous scheduling is important.


  4. "Flexible hours, great staff, easygoing job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New York Public Library part-time

    Pros

    Best part about working as a page is the flexible hours. This may not be at all the branches though. The rest of the staff is very welcoming and there is always something for you to learn.

    Cons

    Pages don't get more than 19 hours a week, and the pay is kind of low. It also takes a while to get a raise (it took me a year to get a 50 cent raise).


  5. "good employer, with great benefits"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Public Library full-time

    Pros

    - Union
    - Good benefits
    - Company has good innovative ideals

    Cons

    - have to work weekends
    - hard to find upward mobility


  6. Helpful (3)

    "Part-time Tech Connect Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Assistant in Bronx, NY
    Former Employee - Tech Assistant in Bronx, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New York Public Library part-time (Less than a year)

    Pros

    I had flexible hours and an easygoing supervisor during my time with NYPL. We worked in a small classroom setting of 12-18 students and held several sessions with the intention of teaching students how to use some basic software (MS Office Suit and navigating the internet, for example). The job also kept me constantly reviewing my own skills with these programs, which was helpful.

    Cons

    I worked part-time, and would have appreciated having more hours. Also, the job was occasionally an exercise in patience, as some of the students who attended the classes were clearly there not to learn new skills, but to socialize with their friends who attended. These students were distracting from time to time.

    Advice to Management

    It seemed like there wasn't much structure in the roles that tech connect assistants were given. In the future, it would be helpful to give new hires a better sense of what their day-to-day work would look like.


  7. Helpful (2)

    "This Place Had the Potential to Be Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at New York Public Library full-time (More than a year)

    Pros

    Benefits. Not enough reason to stay for long.

    Cons

    Working with sarcastic, vendictive supervisors. They lack compassion and integrity and easily feel threatened by others. They go out of their way to mistreat any employee(s) they do not like.

    Advice to Management

    Screen your supervisors better. They are out of control. We need decent leadership.

  8. "-"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Public Library part-time

    Pros

    Very enjoyable place to work

    Cons

    Must have a lot of patience


  9. "volunteer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    everything is good , I have chance to talk with others , and improve my oral english

    Cons

    no, no,no,no,no,I do not think there is con


  10. "Disappointing Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at New York Public Library full-time (Less than a year)

    Pros

    -great patrons who support the library
    -great location

    Cons

    -bitter employees: from the first week I was here, I heard a lot of disgruntled comments by employees who had been at this branch for years and felt there was no upward mobility nor respect.

    -inaccurately advertised position: ALL staff including librarians were glorified circulation clerks

    -lack of budget to attempt innovative, cutting-edge programming

    -collection management was outsourced to large outside company

    Advice to Management

    Have staff meetings and evaluate how you can improve employee morale
    Apply for grants to fund better programming/outreach


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