New York Public Library Reviews | Glassdoor

New York Public Library Reviews

Updated November 28, 2017
170 reviews

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170 Employee Reviews

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Pros
Cons
  • Low pay and the only thing that grows in that place is impatience (in 14 reviews)

  • No health insurance if you are part-time, and it's impossible to advance to a full-time position (in 5 reviews)

More Pros and Cons

  1. "Page"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Public Library part-time

    Pros

    Flexible hours, decent benefit package

    Cons

    Lack of structure, lack of organization

    Advice to Management

    Have more full time employees


  2. "Library Technical Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Library Clerk in New York, NY
    Current Employee - Library Clerk in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at New York Public Library full-time (More than 10 years)

    Pros

    Great facility to work for.
    Scheduling is great.
    Give tuition opportunity to continue with education.
    Staff opinion matters even though they are not being implemented
    Staff is friendly

    Cons

    Not easy to get promoted.
    Decisions are usually made without staff being informed
    Most manger do not interact with their staff

  3. "Library Page"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at New York Public Library part-time

    Pros

    Flexible Hours, quiet work place, interact with different people

    Cons

    Too much work for little pay

    Advice to Management

    Pages should be able to work full time during the summer


  4. Helpful (2)

    "Great co-workers and atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York Public Library full-time (More than a year)

    Pros

    My co-workers are like a second family which makes coming to work a joy. The atmosphere of the building itself is pleasant, working in a museum-like building is very cool.

    Cons

    The pay isn't the greatest, and there seems to be some issues with implementing some policies that are at times handed down to the public facing staff by the management.

    Advice to Management

    Perhaps this is common in any large organization, but the management seems to be disconnected from the day-to-day work of the librarians, and would sometimes implement certain guidelines / procedures that make the job more cumbersome rather than easier.


  5. "Wonderful place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at New York Public Library full-time (More than 5 years)

    Pros

    Collaborative environment; accessible to unlimited patrons (in person and online); professional development opportunities; varied backgrounds within each unit/department

    Cons

    The employment opportunities were only within the library system and not remote at the time I worked there.

    Advice to Management

    My last year working within the Development department was actually 2008. The review section did not allow me to select this accurate year. As the Management structure has changed since I worked for NYPL, I have no advice to share.


  6. "Library Tutor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BridgeUp Tutor in New York, NY
    Former Employee - BridgeUp Tutor in New York, NY
    Positive Outlook

    I worked at New York Public Library (Less than a year)

    Pros

    Fair pay & you really feel like you're working for a good cause and making a difference.

    Cons

    because of the large size of the org, beaurocracy can get a little frustrating.


  7. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Entire staff team was friendly, flexible hours

    Cons

    Tends to get extra busy the day right after holidays

  8. "Work with what you got."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bronx, NY
    Former Employee - Anonymous Employee in Bronx, NY

    I worked at New York Public Library (More than 3 years)

    Pros

    lunch time that pretty much no one bothering you one bit.

    Cons

    I did volunteer work they was on top of me because i was late so i got the boss talk

    Advice to Management

    Be on time get the job done on time.


  9. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    It's has a great mission and a great place to work

    Cons

    funding cycles with city can lead to uncertainty at times


  10. Helpful (4)

    "Avoid education department at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at New York Public Library part-time

    Pros

    The thing is NYPL is a great place to work, but not the department that runs educational programs. I guess the only positive thing I can say is that the hours are not early in the morning and there is some opportunity for advancement.

    Cons

    Funding is always an issue, you never know if you will have your job from year to year. Runs on a different budget than the library. Too many managers that all say different things, micromanagement is also an issue. Formerly full-time positions have been turned into part-time, but responsibilities remain the same. Management tells you to get work done during your "office time" and not during programming so that you are available to "supervise." The thing is, there aren't nearly enough office hours, so that is a total joke. They then tell you that you once in a while you might have to work outside of your hours, which is ILLEGAL if you are an hourly employee. If I still worked there, I might consider filing a complaint with the department of labor for all the times I worked outside of my hours without getting paid. So I left and found a full time job instead.

    Advice to Management

    If certain positions can't be restored back to full-time, more hours should be given. But that will never happen because if you go over 20 hours they need to pay you benefits. Someone also needs to supervise these managers that tell you to work outside of your hours without compensation, or someone is going to file a complaint with the department of labor someday.


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