New York Sports Club Reviews | Glassdoor

New York Sports Club Reviews

Updated May 22, 2017
250 reviews

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Full-time Part-time

2.6
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Robert Giardina
59 Ratings

250 Employee Reviews

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Pros
Cons
  • low pay; minimum wage is inadequate for what's expected at the front desk since you're not just there to scan people in (in 16 reviews)

  • Front desk staff is often left to handle the entire gym for most of their shift ( for minimum wage pay) (in 15 reviews)

More Pros and Cons

  1. "Worst Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Welcome Team/Front Desk Associate in Montclair, NJ
    Former Employee - Welcome Team/Front Desk Associate in Montclair, NJ
    Doesn't Recommend

    Pros

    -Free membership to the gym
    -opportunity to network and meet new people
    -develop experience in sales and interacting with consumers

    Cons

    -terrible management; lack of leadership skills
    -no opportunity for advancement
    -inconsistancy in management moral
    -managers micromanaging
    -ignoring the consumers after they become members
    -no retention of employees, including management
    -understaffed team, limits flexibility in scheduling
    -minimal job training
    -no sense of loyalty or accountability between management and other team members
    -no clarification of company goals
    -personal issues between team members and management that negatively affected environment
    -lack of communication with consumers

    Advice to Management

    The bottom line is money, but money is a means to an ends, not the objective. The objective is to provide great services to the consumer, not simply to get the consumers money. The daily operations and efficiency is a reflection of the management; and even the customers could see the gym was not organized. There's something wrong if the customers are suprised to see you working for longer than a month because that many people have been in and out before then. Only 1 of the 4 managers I worked with one year ago is still working there because the others were fired. Most of the team members have been fired or quit.

    NYSC needs to do a better job of building an affective and successful team, as opposed to consistantly hiring immediate resplacements that are playing catch up before there first shift.


  2. "I shouldn't have worked there after college."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Membership Consultant in New York, NY
    Former Employee - Membership Consultant in New York, NY
    Doesn't Recommend

    Pros

    -Fun Atmosphere
    -Free Membership
    -Lots of Down time

    Cons

    -Some of the most incompetent managers ever
    -Very shady business tactics
    -There is only one Career path if you start out as an MC
      -If you want to pursue other avenues other than becoming a general manager of a club there is no guidance
    -They get away with paying below minimum wage because it is a commission base job, which can be detrimental during the summer months.
    -No matter how smart you are, if you're not good at sales this is not the place for you.

    Advice to Management

    Take the time to listen to your employees without intimidating them. Their suggestions could go along way. I highly suggest hiring someone from a business consulting firm.

    Also start hiring Sr manager with fitness industry experience, as a posed to CPG or retail experience.


  3. Helpful (2)

    "NYSC stands for "New York SH*T Clubs""

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in New York, NY
    Former Employee - General Manager in New York, NY
    Doesn't Recommend

    Pros

    For all of two weeks you are a star in the company and great things is expected of you.

    Cons

    Absolutely no respect for their employees... no empowerment, stealing people Paid Time Off (PTO) without notice, always in crisis management mode, do not hold to their promises, keep moving you from club to club- taking your bonus money because either you have switched positions or clubs, No support from HR... Fire employees without notice... two mandatory 12 hour work days with no pay... Personal Trainers Prospect with no pay... and then terminated for failing to hit quota... everyone is under some form of investigation... want to call you when you're off work... cut membership sign up fees in half

    Advice to Management

    Sorry but there's no leadership... How can their be leadership when no one is following? Or even happy to follow? How could you turn a blind eye and not support some of the most loyal employees you had in the company? Why did so many of your good previous leaders leave? How come when good leaders do leave you do not at least acknowledge their departure or allow that leader to speak with the teams themselves?


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  5. "Low Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk in Bronx, NY
    Former Employee - Front Desk in Bronx, NY
    Doesn't Recommend

    Pros

    free gym membership and ability to grow in the company depending who you are working for and if you are kissing the right behinds.

    Cons

    Employee support is limited to non exsistant. Pay is low in all workers who have been there even up to more than 5 years.


  6. "One of my worst experiences of my life."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in New York, NY
    Former Employee - General Manager in New York, NY
    Doesn't Recommend

    Pros

    You get a free gym membership. You can let someone you know into the gym and that is literally the only good things

    Cons

    The pay, the way upper management treat employees, the crappy hours. You will work at least 4 12-hour days in a month.


  7. "Some good entry level staff bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT
    Doesn't Recommend

    Pros

    Great place to network
    Free gym membership
    Discounts on local businesses
    Discounted personal training packages for staff of all levels

    Cons

    Managers are not properly trained
    Not really much employee benefits.
    Company only offer discount on Verizon and dell
    No training for new staff

    Advice to Management

    Spend a little money on you employees to achieve more productivity. They only look for maximum output minimum wages.
    Have more managers that care about the staff and not their bonuses


  8. "Not a grate place to work. They don't care about there employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY
    Doesn't Recommend
    Positive Outlook

    I have been working at New York Sports Club full-time (More than a year)

    Pros

    Revolving door you can get a job there easy

    Cons

    $6 dollars an hour (salary) with no over time pay. It's on your own time

    Advice to Management

    Develop more and stand up for your under paid teem


  9. Helpful (7)

    "Blatant Abuse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Brooklyn, NY
    Current Employee - General Manager in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at New York Sports Club full-time (More than a year)

    Pros

    Desperate to hire. They will hire you quickly, because they do not reveal the truth about employment with them.

    Cons

    Corporate management is lost, as is District Management. Policies change each day. They treat employees badly, as they have the mentality that they can hire a new body for anyone willing to leave. Overwork employees. Mandatory 12 hour days two, sometimes three, times per month...in addition to your 40 hour week, with no overtime. A violation of multiple labor laws.

    The corporate office doesn't follow their own policies. It is based on what best suits them. They have been successfully sued by multiple employees for wrongful termination and harassment.

    Executive management has resigned and company looks to be vulnerable to a hostile takeover very soon.

    I would not wish working for this company onto my worst enemy. Hell would be a first class upgrade.

    Advice to Management

    Hire Executives and District management that values your employees and supports the Club level managers. Listen to in club staff regarding promotions and member needs. Observe NY and Federal Labor Laws.


  10. Helpful (2)

    "Liars"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership Consultant in Long Island City, NY
    Current Employee - Membership Consultant in Long Island City, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at New York Sports Club full-time (Less than a year)

    Pros

    Free Gym Membership Great rates for training

    Cons

    Micro Managed to the extreme! Promised the world when you first start, If you have a slow month be prepare to look for another job they only pay 6.00 hr for Membership Consultants. This Job would probably be good for someone who is retired Not for someone who needs a solid Income. Job duties are Telemarketing and Prospecting and you will not get compensated for gas

    Advice to Management

    pay a better base salary to your membership consultants they basically are the people who keep you in business


  11. Helpful (1)

    "Disappointing how poor this company is run."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Dobbs Ferry, NY
    Former Employee - Program Manager in Dobbs Ferry, NY
    Doesn't Recommend
    Negative Outlook

    I worked at New York Sports Club full-time (Less than a year)

    Pros

    Free Gym Membership.
    Friendly Co workers

    Cons

    Extremely unorganized company and management.
    Was hired, asked to come in on my 1st day to be sent home bc "my paperwork did not go through yet" and I didn't end up starting til almost a week later after I was pressured to not give a 2 week notice to my previous job.
    The program I was hired to run was a complete joke. It was in complete shambles due to the fact that no one had been in charge of it for months prior. I felt like i was thrown into a mess. My first paycheck I received was over 2 weeks late. The morale of other employees as numerous other clubs is pathetic. I would not recommend this company to anyone.

    Advice to Management

    Get organized, Work on employee morale,


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