New York Sports Club Reviews | Glassdoor

New York Sports Club Reviews

Updated September 6, 2017
263 reviews

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263 Employee Reviews

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Pros
Cons
  • Low pay, little to no breaks even with a 6 hour shift (in 18 reviews)

  • Paid minimum wage plus commission (in 16 reviews)

More Pros and Cons

  1. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Associate in Hoboken, NJ
    Former Employee - Front Desk Associate in Hoboken, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at New York Sports Club part-time (Less than a year)

    Pros

    Free Membership with Employment, and co-workers are all friendly.

    Cons

    Minimum Wage pay, under average gym, and management is not necessarily the best.

    Advice to Management

    While I was employed some issues caused by management were blamed on me and were also talked down upon multiple times without correct reason. When decided to leave was told I had to reconsider my priorities because I didn't take hours they wanted me to work even though I was currently a student and taken classes during those shifts.


  2. "Membership Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at New York Sports Club full-time (Less than a year)

    Pros

    "Prospecting" prospecting prospecting and prospecting so you won't be at work.

    Cons

    No growth, no teamwork, commission sucks. Don't apply.

    Advice to Management

    We can't force people to join everyday! Relax.

  3. "nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in New York, NY
    Former Employee - Personal Trainer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New York Sports Club part-time (More than a year)

    Pros

    good team work, nice facility, good pay

    Cons

    hard to move up
    clients are not that friendly


  4. "Very accomodating, good people."

    StarStarStarStarStar
    Former Employee - Front Desk Associate in Clermont, FL
    Former Employee - Front Desk Associate in Clermont, FL

    I worked at New York Sports Club (Less than a year)

    Pros

    Good managers at the Nyack location. Allowed me to work around my schedule with college courses.

    Cons

    Typical negative customer interactions.


  5. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Manager in Clifton, NJ
    Current Employee - Sales Manager in Clifton, NJ
    Recommends
    Positive Outlook

    I have been working at New York Sports Club (More than a year)

    Pros

    I love what I do- we have such a friendly staff that it's more like a family. Love my members as well.

    Cons

    Don't pay enough. As a manager you can't do what it needs to be done due to the budge of the club.

    Advice to Management

    Be there for the needs of members and employees as well


  6. "Membership Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership Sales Consultant/Assistant Manager in New York, NY
    Current Employee - Membership Sales Consultant/Assistant Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at New York Sports Club (More than 3 years)

    Pros

    Free gym. You can go to any of their gym for free.

    Cons

    Low pay. Now they have changed the system on how sales consultants earn their commission, making it much harder to reach sales goals.

    Advice to Management

    Please compensate your worker so they are motivated and excel in their job.


  7. "Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in New York, NY
    Former Employee - Personal Trainer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New York Sports Club part-time (More than a year)

    Pros

    Great team to work with. Laid back and fun. GREAT management and pay.

    Cons

    None once you're off floor shifts.

  8. "Very unprofessional but it depends on the location, pay sucks."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in New York, NY
    Current Employee - Front Desk Receptionist in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at New York Sports Club part-time (Less than a year)

    Pros

    Friendly staff for the most part
    Free gym membership
    Others can easily cover shift, but have to ask them yourself.
    Off Christmas

    Cons

    Pay sucks especially after tax
    Opening and closing shifts
    No bonus, not even on holidays
    No friends and family discounts


  9. "Good For Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at New York Sports Club full-time

    Pros

    NYSC recognizes talent and promotes quickly (as long as you're performing above the expectation). Several locations.

    Cons

    Ever changing commission structure, limited employee benefits, outdated systems in place


  10. Helpful (1)

    "Honestly, HORRIBLE Company!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in New York, NY
    Current Employee - General Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at New York Sports Club full-time (More than 3 years)

    Pros

    -Work life balance
    -Most holidays off

    Seriously...if you're looking for a managerial/leadership position...steer clear! This will be long (sorry)

    Cons

    Horrible salary, No compensation, No company vision, Lack of job security, Company is beyond underhanded and dishonest to employees and members, No set operating procedures, high turn over in all sectors, No room for advancement, Male dominated (and salaries based on gender), Horrible benefits (medical, dental, 401k).

    Upper leadership is appalling and will change policies to best suit their agenda!!

    Accountability lacks unless you're on their "radar", No consistency, Horrible support for club maintenance, Non existent HR support, Manhattan/Westchester/CT locations in disarray Technology deficient, No recognition, NO RAISES OR APPRAISALS!

    There is NO recognition for general managers or their employees especially within my district. The female GMs are paid significantly less than males. It's really fun being responsible for signing off on payroll and realizing the salary gap. Great job as always NYSC!!!

    *Company takes NO ACCOUNTABILITY- they are absolutely responsible for every short coming but lack the integrity to take responsibility!!! In turn, they sweep their high employee turnover rate under the rug, and hire outside applicants (and pays them more than people that have been there for years that are loyal) instead of trying to build the talent already within the company. 80% of the time they waste money and time on training because once these "outside applicants" realize the direction of the company and the compensation, they jump ship- I will be following suit shortly, I tried to be loyal, for way too long, to a company that shows utter disdain for their employees and members.

    Advice to Management

    -Living in lower Westchester County, NY...WE CAN BARELY MAKE BILLS AND SUPPORT OUR HOUSEHOLDS WHILE WORKING OVER 40 HOURS A WEEK AND RUNNING A CLUB, it's absurd! Some of us have stuck through the company through its horrible growing pains and receive no incentive to stay. This company does ANYTHING not to pay. This is why NYSC loses most of its actual talent- we go to companies that pay accordingly.

    -Get some vision and stick with it, Create clear operating procedures and stop making us guess!
    Had high hopes for the new CEO but it's obvious that until the upper leadership (VP) which has not improved the company in ALL the years she has held position is eliminated..they will just keep chasing their tails. **MAYBE you should hold accountability at the top- if anyone was SO UNSUCCESSFUL in their position for even a fiscal quarter they would be on the chopping block (again the company has no regard that the issues occurring are 100% a reflection of their lack of overall structure) but a VP has clung to their job for over a decade with no success. This company brings true meaning to "Crap runs downhill".


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