New York State Office of Mental Health Reviews | Glassdoor

New York State Office of Mental Health Reviews

Updated March 19, 2017
30 reviews

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3.3
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30 Employee Reviews

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  1. Helpful (1)

    "Very bad manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resources and Reimbursement Trainee in Brentwood, NY
    Current Employee - Resources and Reimbursement Trainee in Brentwood, NY
    Recommends
    Positive Outlook

    I have been working at New York State Office of Mental Health full-time (Less than a year)

    Pros

    Represent the state of New York; help people; union representation

    Cons

    Many of those who end up in management don't seem to be the most qualified. It's more of a 'who you know' kind of thing once you get past the civil service entry level.

    Advice to Management

    Train new management. Many managers are hired from within, and although they may be good at the job, that doesn't mean they are good at training or managing people.


  2. Helpful (2)

    "supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Brooklyn, NY
    Current Employee - Supervisor in Brooklyn, NY
    Doesn't Recommend
    Positive Outlook

    I have been working at New York State Office of Mental Health full-time (More than 5 years)

    Pros

    paid holidays,personal days and sick time

    Cons

    administration does not value subordinates

    Advice to Management

    If managementioned took into account concerns of staff there would be more productivity


  3. Helpful (2)

    "Mental Health Therapy Aide"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Recommends
    Neutral Outlook

    I have been working at New York State Office of Mental Health full-time (More than 8 years)

    Pros

    Great Benefits, Great pay for the amount of education required (HS/GED), The indescribable feeling you get when a patient expresses how much you help them, Co-workers become family, Lots of overtime

    Cons

    Dangerous environment, Too much overtime, Favoritism within management, Rules are not always consistent, Wear & Tear On the Body, Unprofessional & sometimes incompetent people in charge

    Advice to Management

    Acknowledge and at least offer of encouraging word to your MHTA's more often, they are always on the front line and the backbone of this organization and most times get treated the worse


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  5. Helpful (1)

    "Yikes..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse Level II in Bronx, NY
    Current Employee - Registered Nurse Level II in Bronx, NY
    Recommends
    Positive Outlook

    Pros

    State unionized job, excellent benefits, challenging responsibilities when it comes to dealing with a challenging and vulnerable population, OT available

    Cons

    Where can I start? Management turns a blind eye when things occur and no one is held accountable for errors. Training is horrific hence why staff makes so many mistakes. Management is either incompetent or lazy. Some of the managers have a know it all attitude while others just like to pass the buck instead of finding a solution. Some staff care about their jobs but no one cares if they get burnt out. The constant mandated OT is inhumane and does not consider the personal lives of staff. There is definitely a lack of empathy and sensitivity for the Aides and nurses in terms of maintaining a work-like balance. The employees who have been there for 10+ years have no desire to change for the better. They rather have a pathetic attitudes and wallow in the "state mentality"pity party.

    Advice to Management

    Consider the work- like balance for the clinical staff and also hire more employees so staff is not mandated everyday. Training should be done by staff who has the experience, not only the education. Management should lead by example and require people to be accountable for their duties and mistakes.


  6. Helpful (1)

    "Under Appreciated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at New York State Office of Mental Health full-time (More than 10 years)

    Pros

    Benefits are good and there is a lot of Overtime

    Cons

    Inter Departamental Communication is nonexistent in this organization. Employees are very entitled and childish.

    Advice to Management

    Continuous Training due to changing demographics, Not Just the Annual Training.


  7. Helpful (2)

    "You feel terrible working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at New York State Office of Mental Health full-time (More than a year)

    Pros

    Gained a lot of experience working with high need children with psychiatric and behavioral problems. Good stepping stone job.

    Cons

    I work at the Bronx location of NYCCC. I can't say if this is the same experience at the other locations.

    Can't stay here longer than 2-3 years, job is VERY draining so staff turnover rate is very high. No room to advance in job, or to go to school, as there are frequent mandatory overtimes (working another 8hs on top of regular 8hr shift). There is literally nothing else to do but work and sleep, as a typical week includes up to 4 mandataions (72hr work week). There is never enough staff in the building as staff are frequently injured and go out on workers compensation, which leads to a lot of mandatory overtime.

    You feel very unappreciated working here, and they treat therapy aides like robots, expecting us to no get burned out, or to feel fustrated, or even sick. And they always threaten with write-ups for everything, even calling out when you're feeling sick. Supervisors never want to give time off, building is always cold, especially on overnight shift, many staff get sick. Building is very unsecured and has a lot of violations, even though it is a new building (opened Feb 2016), doors that don't lock, door that lock but can be broken into, falling ceiling tiles, etc.

    Terrible managment, poor communication between supervisors, therapist, doctors, nurses, coordinators, and therapy aides, very unorganized, everybody following their own rules and policies.

    This is a facility for psychiatric children, so you will get hit, kicked and cursed at. But what really makes this place hard to work at is everything stated above.

    Advice to Management

    Treat staff better and maybe staff would want to stay at this facility.
    Maybe have temp/per diem staff for when regular staff are hurt, so that there is enough staff in the building without having to force staff to work overtime.


  8. Helpful (3)

    "Horrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reources and Reimbursement Agent in Brentwood, NY
    Former Employee - Reources and Reimbursement Agent in Brentwood, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at New York State Office of Mental Health full-time (More than 3 years)

    Pros

    Decent salary and good benefits in the department I worked in but most of the people were miserable and scared to death of a horrible boss who terrorized office with his mood swings, screaming at and belittling long time state employees. Nobody higher up cared about how employees were being treated and let bad boss behavior continue.

    Cons

    People promoted because of who they know not what they know. No desire to make things more efficient. Everything moves at a snail's pace and everyone has a vested interest in keeping it that way.

    Advice to Management

    If you want someone to train people, teach them how to do so. Don't promote people just because their father or other relative worked for the department for many years. That is not fair to anyone.


  9. Helpful (1)

    "This is the best job that I ever had!"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee in Dix Hills, NY
    Current Employee - Anonymous Employee in Dix Hills, NY
    Recommends
    Negative Outlook

    I have been working at New York State Office of Mental Health full-time (More than 8 years)

    Pros

    This job can be cery rewarding and the pension is a great benefit.

    Cons

    The state often pays less than private entities.


  10. Helpful (2)

    "Seeking Clinicians"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Human Resource Mngt II in Marcy, NY
    Current Employee - Director of Human Resource Mngt II in Marcy, NY
    Recommends
    Positive Outlook

    I have been working at New York State Office of Mental Health full-time (More than 10 years)

    Pros

    Central New York Psychiatric Center is an accredited hospital open since 1977. Excellent benefits available. Positions for clinicians across NYS in many areas.

    Cons

    I don't have any negative comments.


  11. Helpful (1)

    "was very varied depending on administration"

    Star Star Star Star Star
    Former Employee - Psycholodgist in New York, NY
    Former Employee - Psycholodgist in New York, NY

    I worked at New York State Office of Mental Health full-time (More than 10 years)

    Pros

    Good benefits at least until the current government and economic climate gets its way. Opportunities for advancement.

    Cons

    Unbelievable paperwork and caseloads that increase with each year.


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