New York State Office of Mental Health Reviews | Glassdoor

New York State Office of Mental Health Reviews

Updated March 19, 2017
30 reviews

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Full-time Part-time

3.3
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30 Employee Reviews

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  1. Helpful (1)

    "Large Government Body"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    The benefits are great, there are few private organizations that provide a pension. There are opportunities for people to grow.

    Cons

    Unfortunately, there has been a paradigm shift from positive movement, to bean counting and finger pointing. There is a new culture of "no!"

    Advice to Management

    Value those individuals who work hard.


  2. Helpful (3)

    "Horrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reources and Reimbursement Agent in Brentwood, NY
    Former Employee - Reources and Reimbursement Agent in Brentwood, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at New York State Office of Mental Health full-time (More than 3 years)

    Pros

    Decent salary and good benefits in the department I worked in but most of the people were miserable and scared to death of a horrible boss who terrorized office with his mood swings, screaming at and belittling long time state employees. Nobody higher up cared about how employees were being treated and let bad boss behavior continue.

    Cons

    People promoted because of who they know not what they know. No desire to make things more efficient. Everything moves at a snail's pace and everyone has a vested interest in keeping it that way.

    Advice to Management

    If you want someone to train people, teach them how to do so. Don't promote people just because their father or other relative worked for the department for many years. That is not fair to anyone.


  3. Helpful (2)

    "You feel terrible working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at New York State Office of Mental Health full-time (More than a year)

    Pros

    Gained a lot of experience working with high need children with psychiatric and behavioral problems. Good stepping stone job.

    Cons

    I work at the Bronx location of NYCCC. I can't say if this is the same experience at the other locations.

    Can't stay here longer than 2-3 years, job is VERY draining so staff turnover rate is very high. No room to advance in job, or to go to school, as there are frequent mandatory overtimes (working another 8hs on top of regular 8hr shift). There is literally nothing else to do but work and sleep, as a typical week includes up to 4 mandataions (72hr work week). There is never enough staff in the building as staff are frequently injured and go out on workers compensation, which leads to a lot of mandatory overtime.

    You feel very unappreciated working here, and they treat therapy aides like robots, expecting us to no get burned out, or to feel fustrated, or even sick. And they always threaten with write-ups for everything, even calling out when you're feeling sick. Supervisors never want to give time off, building is always cold, especially on overnight shift, many staff get sick. Building is very unsecured and has a lot of violations, even though it is a new building (opened Feb 2016), doors that don't lock, door that lock but can be broken into, falling ceiling tiles, etc.

    Terrible managment, poor communication between supervisors, therapist, doctors, nurses, coordinators, and therapy aides, very unorganized, everybody following their own rules and policies.

    This is a facility for psychiatric children, so you will get hit, kicked and cursed at. But what really makes this place hard to work at is everything stated above.

    Advice to Management

    Treat staff better and maybe staff would want to stay at this facility.
    Maybe have temp/per diem staff for when regular staff are hurt, so that there is enough staff in the building without having to force staff to work overtime.


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  5. Helpful (1)

    "Yikes..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse Level II in Bronx, NY
    Current Employee - Registered Nurse Level II in Bronx, NY
    Recommends
    Positive Outlook

    Pros

    State unionized job, excellent benefits, challenging responsibilities when it comes to dealing with a challenging and vulnerable population, OT available

    Cons

    Where can I start? Management turns a blind eye when things occur and no one is held accountable for errors. Training is horrific hence why staff makes so many mistakes. Management is either incompetent or lazy. Some of the managers have a know it all attitude while others just like to pass the buck instead of finding a solution. Some staff care about their jobs but no one cares if they get burnt out. The constant mandated OT is inhumane and does not consider the personal lives of staff. There is definitely a lack of empathy and sensitivity for the Aides and nurses in terms of maintaining a work-like balance. The employees who have been there for 10+ years have no desire to change for the better. They rather have a pathetic attitudes and wallow in the "state mentality"pity party.

    Advice to Management

    Consider the work- like balance for the clinical staff and also hire more employees so staff is not mandated everyday. Training should be done by staff who has the experience, not only the education. Management should lead by example and require people to be accountable for their duties and mistakes.


  6. Helpful (1)

    "AVERAGE"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY

    Pros

    The workload is light, projects are not very hard, and the people are very nice. It is a good place to live a slow-pace life

    Cons

    it might not be a good place to do health-related research. It is considered very rich and sloppy in data.


  7. Helpful (1)

    "was very varied depending on administration"

    Star Star Star Star Star
    Former Employee - Psycholodgist in New York, NY
    Former Employee - Psycholodgist in New York, NY

    I worked at New York State Office of Mental Health full-time (More than 10 years)

    Pros

    Good benefits at least until the current government and economic climate gets its way. Opportunities for advancement.

    Cons

    Unbelievable paperwork and caseloads that increase with each year.


  8. Helpful (1)

    "extremely educational"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at New York State Office of Mental Health full-time (More than 8 years)

    Pros

    the work that goes into making changes in someone's life.

    Cons

    everything is the same treatment and promotions are political and there is nepotism.

    Advice to Management

    seek out and recruit the best talent . do succession planning.


  9. Helpful (2)

    "Mental Health Therapy Aide"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    This agency had great benefits and decent pay. Staff is represented by CSEA and PEF Union. CSEA covered all dental and Vision expenses. Great hands on experience for those willing to persue careers in the field of Mental Health or Psychology.

    Cons

    There was an abundance of overtime which resulted in staff having to do excessive mandatory overtime. The direct care staff was not allowed to have weekends or alternating weekends off (at the Sagamore Psych Center location) as their pass days. This was even true after working there over 10-15 years. High incidents of staff injuries when caring for physically aggressive patients. Not an ideal place for those who have young children. There was also a lack of appreciation for MHTA staff especially.

    Advice to Management

    Develop better staffing schedule at Sagamore Children's Center. Establish a better policy for pass days. To request all direct care staff have weekends off wound be unrealistic. However, allow all staff to at least have alternating weekends off. Try to minimize mandatory O.T. Establish greater respect and appriciation for staff.


  10. Helpful (1)

    "OK."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at New York State Office of Mental Health full-time

    Pros

    The company provides good benefits to its employees. The company also provides lots of resources to its employees. There is also possibilities for upward mobility.

    Cons

    The company is a little bit bureaucratic at times and there are layers of bureaucracy. The company is very slow in adapting and implementing change.

    Advice to Management

    Management could be more innovative and adapt better to change. Management really needs consider its employees and has to become more leaner and more efficient.


  11. Helpful (1)

    "Under Appreciated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at New York State Office of Mental Health full-time (More than 10 years)

    Pros

    Benefits are good and there is a lot of Overtime

    Cons

    Inter Departamental Communication is nonexistent in this organization. Employees are very entitled and childish.

    Advice to Management

    Continuous Training due to changing demographics, Not Just the Annual Training.



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