New York State Office of Mental Health Reviews | Glassdoor

New York State Office of Mental Health Reviews

Updated March 19, 2017
30 reviews

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Full-time Part-time

3.3
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New York State Office of Mental Health Commissioner Ann M. Sullivan
Ann M. Sullivan
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30 Employee Reviews

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  1. "RN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at New York State Office of Mental Health full-time (Less than a year)

    Pros

    Great benefits, some nurses are great to work with.

    Cons

    Bureaucracy, seems more eager to crucify nurses than help them, everyone seems more eager to cover their butts than work together


  2. Helpful (1)

    "Your experience here will depend greatly on your title and other factors"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York State Office of Mental Health full-time (More than 10 years)

    Pros

    Health benefits, getting great experience in Mental Health, and many staff are excellent. Daily routines and overall case load are usually manageable.

    Cons

    Extreme bureaucracy, which is at times bizarre, especially in the HR department. Uneven implementation of various rules and regulations, depending on the mood of the day and blaming people for things beyond their control. Very low and non-competitive pay for certain titles, many non-professional staff take advantage of State system and Workman's comp.Every few years there is a shake-up with a "new Sheriff in town", ie upper management, but it never amounts to much. The Justice Center is an absolute nightmare, although necessary because there are a few very bad eggs.

    Advice to Management

    Stop retaliating against professional staff for personal reasons, it is very obvious and unprofessional. Stop passing incompetent or otherwise unsuitable people into permanent employment at the end of their probation, you will never get rid of them. Consider a few of such highly dysfunctional employees for early disability retirement if they are over 50, Stop deliberately humiliating professional employees in meetings , ie blaming Social Workers for Physicians' mistakes.Stop demanding answers in meetings about a patient's remote psychiatric history, ie from the 1970's. The records are not available


  3. Helpful (2)

    "Many positives to the Queens location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at New York State Office of Mental Health part-time

    Pros

    Location in Queens was in a pretty, semi-wooded area.
    Satisfaction of working with community that clearly benefits from the programs.
    Some staff are talented.
    Regular salary increases and job protection.

    Cons

    Union work is a mixed bag. Once past probation some employees start to phone it in. Others stay dedicated. Some of my supervisors were great, others were beyond awful. So a wide range of work ethic and talent. For new employees, the pension benefits have been drastically cut, providing little incentive to stay. This creates a constant drain of knowledge about the operation of the organization.

    Advice to Management

    Consider providing more incentives for new employees to stay.


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  5. Helpful (2)

    "supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Brooklyn, NY
    Current Employee - Supervisor in Brooklyn, NY
    Doesn't Recommend
    Positive Outlook

    I have been working at New York State Office of Mental Health full-time (More than 5 years)

    Pros

    paid holidays,personal days and sick time

    Cons

    administration does not value subordinates

    Advice to Management

    If managementioned took into account concerns of staff there would be more productivity


  6. "Great starting position for new grad nurses"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at New York State Office of Mental Health full-time

    Pros

    Good benefits. Tuition reimbursement diverse

    Cons

    Eight hour shifts and high census for staff


  7. Helpful (2)

    "Mental Health program speckalist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at New York State Office of Mental Health full-time

    Pros

    Great co-workers and leadership. i really enjoyed all that I learned about quality assurance and best practices in the field.

    Cons

    Because of the size of the organization, sometimes communication was difficult between the various bureaus. There was also a high degree of who you know as far as movement went in the agency

    Advice to Management

    Make sure you invest in the employees that show motivation and promise in Order to grow a successful and engaged workforce. There are a large number of individuals retiring and therefore a younger workforce will be necessary to replace all the years of knowledge .


  8. Helpful (2)

    "Mental Health Therapy Aide"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Recommends
    Neutral Outlook

    I have been working at New York State Office of Mental Health full-time (More than 8 years)

    Pros

    Great Benefits, Great pay for the amount of education required (HS/GED), The indescribable feeling you get when a patient expresses how much you help them, Co-workers become family, Lots of overtime

    Cons

    Dangerous environment, Too much overtime, Favoritism within management, Rules are not always consistent, Wear & Tear On the Body, Unprofessional & sometimes incompetent people in charge

    Advice to Management

    Acknowledge and at least offer of encouraging word to your MHTA's more often, they are always on the front line and the backbone of this organization and most times get treated the worse


  9. "Depends"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    It's a state job. Good benefits and pay. Your experience is really dependent on the unit you are working for and the job.

    Cons

    Management is usually out of touch with the daily minutia of their employees jobs.Rarely is decent training provided


  10. Helpful (1)

    "Yikes..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse Level II in Bronx, NY
    Current Employee - Registered Nurse Level II in Bronx, NY
    Recommends
    Positive Outlook

    Pros

    State unionized job, excellent benefits, challenging responsibilities when it comes to dealing with a challenging and vulnerable population, OT available

    Cons

    Where can I start? Management turns a blind eye when things occur and no one is held accountable for errors. Training is horrific hence why staff makes so many mistakes. Management is either incompetent or lazy. Some of the managers have a know it all attitude while others just like to pass the buck instead of finding a solution. Some staff care about their jobs but no one cares if they get burnt out. The constant mandated OT is inhumane and does not consider the personal lives of staff. There is definitely a lack of empathy and sensitivity for the Aides and nurses in terms of maintaining a work-like balance. The employees who have been there for 10+ years have no desire to change for the better. They rather have a pathetic attitudes and wallow in the "state mentality"pity party.

    Advice to Management

    Consider the work- like balance for the clinical staff and also hire more employees so staff is not mandated everyday. Training should be done by staff who has the experience, not only the education. Management should lead by example and require people to be accountable for their duties and mistakes.


  11. Helpful (1)

    "Under Appreciated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Current Employee - Mental Health Therapy Aide in Bronx, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at New York State Office of Mental Health full-time (More than 10 years)

    Pros

    Benefits are good and there is a lot of Overtime

    Cons

    Inter Departamental Communication is nonexistent in this organization. Employees are very entitled and childish.

    Advice to Management

    Continuous Training due to changing demographics, Not Just the Annual Training.


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