NewDay USA Reviews | Glassdoor

NewDay USA Reviews

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Found 280 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
77%
Approve of CEO
NewDay USA CEO Robert Posner
Robert Posner
205 Ratings
Pros
  • "The company rewards hard work with great incentives(in 28 reviews)

  • "You can make great money if you are willing to put in the time(in 13 reviews)

Cons
  • "I found it hard finding work/life balance in my first year(in 34 reviews)

  • "Long hours: this job certainly cuts into some of my personal time(in 51 reviews)

More Pros and Cons
  1. Great base salary

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Fulton, MD
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at NewDay USA full-time for more than a year

    Pros

    Pay is great and office environment is pretty relaxed

    Cons

    Schedule is not that great

  2. Great Place to Start in the Industry

    StarStarStarStarStar
      Former Employee - Account Executive 

      I worked at NewDay USA full-time for more than a year

      Pros

      - Great earning potential - They pay for training/licenses

      Cons

      - Long hours - high turnover

    • Good experience

      StarStarStarStarStar
        Former Employee - Account Executive 

        I worked at NewDay USA full-time

        Pros

        good work environment and good management

        Cons

        long hours. not good work life balance

      • Love it

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Account Executive in Fulton, MD

        I have been working at NewDay USA for more than a year

        Pros

        Great work environment and high starting salary

        Cons

        You will work long hours

      • Literally shaved employees’ heads and put on Snapchat Feb 7th, 2019

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Account Executive in Fulton, MD
        Doesn't Recommend
        Negative Outlook
        Approves of CEO

        I worked at NewDay USA full-time for more than 4 years

        Pros

        You’ll never be thirsty (plenty of Kool-aid to go around)

        Cons

        They overwork and underpay you, humiliate you in front of your peers and call it “team building,” and they explicitly care more about their bottom dollar than their employees, let alone THEIR CLIENTS WHO ARE SERVICE MEMBERS AND VETERANS. They claim to help those who can’t be helped - I don’t buy it. Check out GNMA’s thoughts on this company. Ask a former employee - NOT a current one - and go from there.

        Advice to Management

        You have fundamental issues at your core hiring policies and sales training that will prevent a real turnaround. Now, while the market is cold and you’re already suffering revenue-wise, is the right time to make these necessary changes. Do it now, or your reputation will catch up with you. Pos is a bright guy, but it wouldn’t be the first he’s run into the ground.

      • Helpful (2)

        Great Opportunity, Intense Stress

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Credit Analyst in Fulton, MD
        Doesn't Recommend
        Negative Outlook
        Approves of CEO

        I worked at NewDay USA full-time for more than 2 years

        Pros

        Great training program, high energy, great work perks (sports tickets, special events, dinners), focus on helping veterans, community service opportunities, lots of young people and opportunities for friendships

        Cons

        Scare tactics to meet goals, some managers are the farthest thing from professional, too much overtime (staying at work until 8 or 9 pm some nights), I often ate 3 meals at my desk because I was there so much, lose sight of work-life balance because that's just the way it is there, some days you might be scared to leave on time because nobody else it

        Advice to Management

        Replace certain unprofessional managers and people will feel more comfortable working there, change the culture so people don't feel guilty leaving at the end of an 8 hour day.

      • Helpful (1)

        Amazing Opportunity at an Amazing Company!

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at NewDay USA full-time

        Pros

        The training you receive from NewDay USA in order to take and pass your SAFE Mortgage Loan Originator exam is world-class! The teachers for your exam prep are phenomenal and everyone at the company wants you to succeed, as you are set up for it from day 1! The environment and culture at NewDay has you feeling alive and energized every day, and I have yet to meet someone who isn't friendly and encouraging. You must be...

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        Cons

        You must be a driven and self-motivated individual and be willing to put in the work. I don't see it as a con, but if you are someone who wants an average 9-5 job then this may not be the right opportunity for you. However, if you are willing to put in the work, the opportunities are endless!

      • Favoritism Will Go A Long Way

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at NewDay USA full-time

        Pros

        The one thing I will say at this company is that reaching your potential is entirely dependent on yourself. If you have the drive and are willing to do whatever it takes to get to the next level, your hard work will be noticed. This is a life skill. You will need to be proactive, take initiative, and sometimes feel as though you are working towards nothing, but the skill of work ethic and diversity that is developed on...

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        Cons

        Empty promises, no career growth plans, and no structure This company is sinking, and it is not just because of the Ginnie Mae sanctions, the FHA business failing, or because of the Purchase business being 18 months in and still not able to close more than 70 loans. For account executives, the comp plans are continuously changing and paying less money. You will work 60 hour weeks and your top earning potential...

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        Advice to Management

        Structured career growth plans, incentive based expectations, and transparency There's a reason why everyone of value at NewDay is either in a senior position, or has left for a better opportunity.

      • Helpful (1)

        Not a great environment

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Account Executive 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at NewDay USA full-time for more than a year

        Pros

        It was nice to have professional experience.

        Cons

        Long hours, not adequately managed, frustrating expectations.

      Found 280 reviews