NewRez Reviews

Updated Jun 18, 2020

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3.6
68%
Recommend to a Friend
84%
Approve of CEO
NewRez President and CEO Kevin Harrigan (no image)
Kevin Harrigan
30 Ratings
Pros
  • "Enjoyable work environment and friendly associates(in 15 reviews)

  • "Willingness to work as a team to get loans closed on time(in 11 reviews)

Cons
  • "Upper management is stuck in their ways and only care about their bottom line(in 9 reviews)

  • "They want the loan officers to follow an outdated model of originating(in 9 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (3)

    "Great company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Communications in Fort Washington, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NewRez full-time for less than a year

    Pros

    Great environment and positive morale CEO visibility within the company is not infrequent and is authentic Senior level execs advocate for employee engagement initiatives Benefits are comprehensive and even include some extras Physical office environment is comfortable, accommodating, and comes with perks Onboarding is thorough and all seem invested

    Cons

    Parking is tough, but the shuttle helps to combat that issue.

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  2. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Loan Processor in Fort Washington, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NewRez full-time for less than a year

    Pros

    You are paid your worth. You can either take the ball and run with it or drop it.

    Cons

    Hard to get time off

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  3. "So far, so good!"

    5.0
    Current Employee - Mortgage Loan Officer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NewRez full-time for less than a year

    Pros

    Great training team! Quick turn times.

    Cons

    None to mention as of yet.

  4. Helpful (3)

    "A Decent Stop But Not Somewhere to Grow Your Career"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in Fort Washington, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NewRez full-time for more than a year

    Pros

    • Very up to date technology and top-notch IT department • Company is growing very rapidly so in theory there should be career opportunity • Laid back atmosphere, and the company tries to make things enjoyable with picnics, parties, and other events • If you get into the right position the work can be very interesting

    Cons

    • Pay is not competitive – after working in your position for a few years you can definitely apply elsewhere and get a much higher salary • Company-wide issue of not promoting internally, combined with low pay to begin with leads to a lot of talented people leaving within a few years • Zero work from home flexibility, work day does not end until 5, the CEO walks around at 5:30 to see who is still there working • Company’s rapid growth lead to a lot of people having to work jobs that they did not sign up for along with working overtime at their improper position, leading to a lot of people leaving

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  5. "Chickens coming home to roost for acquisition/massive layoffs of families"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage in Fort Washington, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at NewRez full-time for less than a year

    Pros

    Nothing at all whatsoever ( would say less if there was no minimum )

    Cons

    Everything You could possibly think of

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  6. "Fun Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Generalist 

    I worked at NewRez full-time for more than a year

    Pros

    New Penn was a fun place to work, lots of events and morale boosters

    Cons

    Compensation wasn't structured, no annual review process to facilitate increase conversations

  7. "Under paid"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Consultant 

    I worked at NewRez full-time for more than a year

    Pros

    Pretty lax management. Pretty easy to stay off radar for productuon

    Cons

    Lower commissions. Hard to move up in management unless your in the "club"

  8. "Loan Originator Review"

    3.0
    Former Employee - Anonymous Employee 

    I worked at NewRez full-time

    Pros

    Good software and sales training Help with passing the NMLS exam

    Cons

    Difficult to do refinances or new home loans in high interest rate market Not a very sustainable career without referrals

  9. Helpful (8)

    "Toxic and Rracist Enviroment"

    1.0
    • Career Opportunities
    Former Employee - Account Manager in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NewRez full-time for less than a year

    Pros

    This company has no positive attributes. This was one of the worst experiences of my life.

    Cons

    Senior management referring to Asians as Oriental and laughing about it. White employees stating they understand why George Zimmerman killed Trayvon Martin. Minority employees being scapegoated and the first to be laid off after being held to impossible standards. Employees being retaliated against for reporting racist management and HR covering their tracks.

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    NewRez Response

    November 5, 2019Director Corporate Communications

    NewRez takes your concerns very seriously and we do not tolerate any of the behavior you are describing. Please contact us so that we can get more information and investigate. Our anonymous hotline is 844-600-0043.

  10. Helpful (2)

    "Poor Training"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Underwriter in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NewRez full-time for less than a year

    Pros

    Decent benefits, flexible hours, excessive requirements

    Cons

    Poor training, unreal expectations limited support. Sarcastic upper management. Requirements not industry standard.

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Found 195 reviews