Nexidia Reviews | Glassdoor

Nexidia Reviews

Updated July 18, 2017
27 reviews

Filter

Filter

Full-timePart-time

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
John Willcutts
17 Ratings

27 Employee Reviews

Sort: PopularRatingDate

  1. "Worth a Look"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Atlanta, GA
    Current Employee - Senior Software Engineer in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Nexidia full-time (More than a year)

    Pros

    I've been working at Nexidia in Engineering for two years. I used glassdoor when a recruiter first introduced me to them, and was a little intimidated by some of the negative reviews. I probed deeper during the interview process, and was satisfied enough with what I learned to accept a position. It seems most of the disgruntlement has been outside Engineering. Having been here a while, I have no regrets.

    The benefits are good. I previously worked at a large, 50,000+ employee company, where I thought I was getting excellent benefits, but I am now getting equivalent medical coverage for a much lower cost. Compensation is competitive. The extra perks like free pop, and bagels/muffins on Fridays, are nice.

    There has been a concerted effort from the top down to adopt a more agile development methodology over the past year or so, which has made a positive impact on how Engineering operates.

    The work/life balance, which is important to me, is great. I generally prefer to work in the office, but when necessary, I can work from home. I have flexibility in my schedule, and have never had to work weekends or evenings to meet a big deadline.

    We are selective in our hiring process. As such, the people are intelligent, competent, and work well together.

    Since being acquired by Nice, Inc. near the beginning of this year, things have continued to look even brighter. More resources are available, communication from upper management has increased, and there have been more "fun" things to reward employees and make this an enjoyable place to work. Furthermore, the acquisition has opened up new project work and feature development, meaning there is plenty of interesting work to do.

    Cons

    The location in Buckhead is close to GA-400, but Buckhead and GA-400 during rush hour are an exercise in patience and tolerance. MARTA is in the area, but not super convenient to, the office. Commuting before/after the traditional rush hour certainly helps.

    If you're looking for career advancement within a single company, you probably should look at a larger company. Smaller companies rarely reorganize or form new product lines or departments that open up new positions for people to advance in. In software development in particular, regardless of the company, it seems you're usually better off advancing by changing companies. Having said this, the acquisition by Nice has opened up more internal opportunities, though most would likely require relocation.

    Advice to Management

    Keep moving in the positive direction things have been moving in the past couple of years. Continue to invest in your employees and products, and continue to strive for excellence.


  2. Helpful (11)

    "Old boys club with behemoth software that's circling the drain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Lead in Atlanta, GA
    Former Employee - Quality Assurance Lead in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nexidia full-time (More than 5 years)

    Pros

    The engineering team is made up of some very smart people. I enjoyed going to work and working directly with them.

    The hours and work from home policy is very flexible.

    Cons

    The VP / C levels are all a bunch of white guys who have worked together at various places in the past. They are a good ol' boys club and don't venture outside of their hallway to get to know anyone else at the company. There are no female executives, and those that are higher up are not recognized. The decisions that are made at this level are made with little input from below and are unrealistic to actually implement in the timeframes promised to customers.

    There is no career advancement. No one moves within departments or up the chain.

    There is a overarching negative attitude for each release. Everyone who is doing the work is aware that the deadlines promised are never met, and then poor quality software is shipped to the customer. This results in more hotfixes and more diversions from trying to get the next release shipped.

    The IT department is held hostage by the most-risk adverse person possible. This results in new customer deployments taking days and weeks instead of hours or a couple days. If a VM could be built out that could be re-used, it would be a huge timesaver.

    Advice to Management

    - Stop catering to each and every customer. Learn how to say no.
    - Stop committing to work without a firm estimate from the engineering department as to how long it will take.
    - Stop selling features that don't exist
    - Take the DevOps team into the 21st century and let them use newer technologies for the on-demand environments

  3. Helpful (3)

    "Biased and Fear Based Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Nexidia full-time (More than 3 years)

    Pros

    The schedule is generally flexible. Employees are allowed to work from home. The medical coverage is pretty good especially for families.

    Cons

    Upper and middle management are all men. There are few, if any, female or non-white managers. Those that are are not respected and often treated differently than lower-ranking while men.

    Decision making is most often based on top-down decisions and fear-mongering. This has created high turnover, especially of smart and business savvy people.

    The interview might be tempting and the recruiters that talk with you will dismiss negative reviews, but don't let that sway you from understanding the true culture. Sometimes the flexibility isn't worth the negative atmosphere.

    Advice to Management

    Promote more people who are non-white men. When you do, respect and reward them for their intelligence so this filters down into the rest of the company.


  4. Helpful (6)

    "Stodgy. 1990's culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Atlanta, GA
    Former Employee - Software Engineer in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nexidia full-time (More than a year)

    Pros

    Location is good for folks within the Perimeter. There were people OTP that really had to work odd schedules.

    Software works. They make enough money to pay the bills.

    NICE acquisition in March will likely result in a management overhaul, although given NICE's past acquisitions it will take a little before they figure out what they have. Short term will be simpatico.

    Cons

    Nexidia tried to adopt Agile over the past year, and are failing miserably at it. Scrums, retro's, and demo's are simply window dressing for what is essentially a homegrown version of waterfall.

    The core technology is almost 15 years old. .net, C#, SQL Server, Micro Strategy. It pays the bills, however the core technology has shown no evolution, with only small steps in tertiary components to keep pace with newer technologies.

    The culture walks hand in hand with the technology stack, old and stodgy. You will experience dismissive opposition to improvements, particularly if they deviate from the alliances that have been made with Microsoft and Microstrategy. There will be little or no collaboration with the old guard, as they will be mired in keeping the legacy stuff running, and humping along to toward the next release.

    If you're in the latter stages of your career, and you'd like a place to be useful and flex that Microsoft muscle, you might be able to hang in there for 5 years until you can retire. If you're even close to a millennial, striving to stay current, and are looking for a place to be excited about going to every morning, do yourself a favor, and look for something else.

    Advice to Management

    I doubt there's really any advice that management looks for here. Things will surely not change until NICE takes the reigns.


  5. "Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nexidia full-time (More than a year)

    Pros

    Emerging technology in growing industry.

    Cons

    Small organization so wearing lot's of hats

    Advice to Management

    Keep growing


  6. Helpful (1)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nexidia full-time (More than a year)

    Pros

    Fast growing, opportunities for advancement and to make a name for yourself abound. You get to work with some extremely passionate and intelligent people. Amazing benefits, the company pays extremely well.

    Cons

    Communication breaks down a lot. But that seems to happen often at small organizations.

    Advice to Management

    Communicate what you are working on. Employees want to know what they are working for.


  7. Helpful (1)

    "Great place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Atlanta, GA
    Former Employee - Senior Software Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nexidia full-time (More than 3 years)

    Pros

    * Great people
    * Interesting work
    * Very little politics
    * Real vision
    * No BS or drama; just want to get work done
    * Great culture
    * Management has your back

    Cons

    * Some of the benefits suffer in comparison with other companies (no 401k matching)

  8. Helpful (6)

    "If you can avoid it, do so"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Nexidia has a great product and is the thought leader in speech analytics.

    Cons

    You would think a company at this stage of growth would be promoting from within. This was never the case while I was there. Nexidia suffers greatly from cronyism. If you're not in the "in crowd" you're treated like an outsider.

    Advice to Management

    Invest in training and developing your employees. Stop rolling out unfinished products based on knee-jerk reactions. Provide an annual review process that is actually meaningful and not thrown together as an afterthought or hurried through because there are more important issues on your plate.


  9. Helpful (7)

    "High Potential, Cool Technology Suffers from Mismanagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    leading edge technology that is truly the thought leader in its space in the market.

    Cons

    Sr. Management does not communicate downward about company objectives, whether or not those objectives are being met. Environment is one of fear, you could be publicly ostracized if your idea is not accepted. Employee satisfaction is not even on the senior team's radar, let alone a priority. Employees are beginning to realize there are other places to work that will treat them better and turnover is becoming as issue.

    Advice to Management

    Realize that your employees ARE your company and that you cannot repeatedly treat people poorly and expect them to stick around. The total cost of turnover is not something this company can afford given its poor sales record to date. Arrogance of the management team has cost Nexidia employees, potential employees, customers and partners, probably resulting in significant revenue loss.
    Acknowledge your emotional intelligence shortcomings and hire people who will fill those gaps. Do not be threatened by those who can build relationships with employees, partners and customers - use them to the company's benefit. Do not protect old friends when they are incompetent.


  10. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nexidia full-time

    Pros

    Its a great place with smart people. Everyone cares about a good product and want to move fast.

    Cons

    Concerns about core technology viability as speech to text continues to grow. People seem a bit emotionally stunted. Great workers but little emotion.

    Advice to Management

    Revalidate the core technology reasons against new tech offerings from the big ones. I worry that the reason for Nexidia's success may become less relevant as speech tech gets better.


Showing 27 of 28 reviews
Reset Filters