Next Gear Solutions Reviews | Glassdoor

Next Gear Solutions Reviews

Updated Aug 27, 2019

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3.8
62%
Recommend to a Friend
100%
Approve of CEO
Next Gear Solutions President and CEO Garret Gray
Garret Gray
2 Ratings
  1. "Delighted to be helping the company to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Gear Solutions full-time

    Pros

    1) Big opportunity 2) Distributed work force 3) Passionate employees working hard to do the right thing 4) Employees eager to learn

    Cons

    1) Lots to do - which makes it hard to prioritize sometimes 2) Traffic in Lehi

    Advice to Management

    Continue to build the team with passionate people and big ideas

    Next Gear Solutions2018-10-15
  2. Helpful (1)

    "Work Better Than Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Help Desk Technician in Oxford, MS
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Next Gear Solutions full-time for less than a year

    Pros

    Fun coworkers Free food Events Decent pay for area

    Cons

    Junior management cliquish, self-righteous, and babyish at times and thinks you're too stupid to tell; not engaging emotionally with self-righteous and babyish behavior means you'll be caught up more with validating emotions of your superiors than getting your job done Inflexible hours

    Advice to Management

    Productivity and employee satisfaction would likely rise if management weren't so bored with anything that wasn't this company

    Next Gear Solutions2019-08-27
  3. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Next Gear Solutions full-time

    Pros

    Flexible PTO and Great Culture/Co-workers

    Cons

    Sometimes have to work overtime

    Next Gear Solutions2018-06-12
  4. "Great people, insane work load"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at Next Gear Solutions full-time

    Pros

    Awesome, hardworking employees and Free coffee.

    Cons

    Executive team has no problem taking advantage of employees who care about the company. The more you work, the more work you get. The executive team told us that "NGS is family" but that only applied to certain employees.

    Advice to Management

    Find a way of delivering to customers without constantly overworking your best employees.

    Next Gear Solutions2018-06-24
  5. Helpful (1)

    "Good to get experience in the software industry, bad place to make a career for yourself."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Oxford, MS
    Doesn't Recommend
    Negative Outlook

    I worked at Next Gear Solutions full-time for more than 5 years

    Pros

    Flexible schedules, some good people, and some good culture.

    Cons

    Late night hours, chaotic release cycles, poor salaries, no recognition of work well done, incapable management.

    Advice to Management

    Take care of the employees who have been loyal to you, not just the new employees you've hired. Engage other people aside from management. A lot of times your employees feel lost and management does not seem to help at all. Communication is a huge issue at NGS. There was a dramatic shift in culture and the workload once the company was partially acquired by a holding company.

    Next Gear Solutions2018-05-01
  6. "NGS Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oxford, MS
    Recommends
    Positive Outlook

    I have been working at Next Gear Solutions full-time for more than 3 years

    Pros

    - Flexible time off - Great Benefits (Employer paid health/dental/vision insurance plus much more) - Competitive pay for the area - Management that actually cares for employees and are very understanding - Strong bonds between co-workers - Very accepting and open environment Hands down the best company that I have every worked for.

    Cons

    The work space is rather small and crowded. Can be so fast paced that it is hard to keep up with stuff Not always the best communication between departments

    Next Gear Solutions2018-02-14
  7. "Horrible Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Next Gear Solutions part-time for more than a year

    Pros

    None that I can think of.

    Cons

    Nobody was willing or capable of working as a "team". If you had a question or needed help you never got an answer. You were basically left in the dark to fend for yourself. You could express concerns -- and nothing. Horrible Horrible Horrible Hostile Work Environment

    Advice to Management

    Treat people the way you want to be treated.

    Next Gear Solutions2018-01-10
  8. "Review for Next Gear Crew"

    StarStarStarStarStar
     

    I have been working at Next Gear Solutions

    Pros

    Great team, good vision and friendly environment

    Cons

    There were no cons working with Next Gear Crew

    Next Gear Solutions2017-11-23
  9. "Help Desk Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Help Desk Technician 
    Recommends
    Positive Outlook

    I have been working at Next Gear Solutions full-time for more than a year

    Pros

    Great Work Environment Plenty of work, never bored Great benefits

    Cons

    The departments do not collaborate resulting in fractured customer service and experience. Low pay for the amount of work performed. Unrealistic expectations from higher ups

    Advice to Management

    Keep up the good work and get rid of the not good.

    Next Gear Solutions2017-11-21
  10. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Next Gear Solutions full-time for more than a year

    Pros

    Great people. Management is very understanding of employee needs. Excellent benefits.

    Cons

    There are some issues that the company faces that are related to a startup growing so fast. However, management is working to address these issues.

    Advice to Management

    Continue to work toward addressing the issues caused by the move from startup to large corporation.

    Next Gear Solutions2017-09-19
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