Next Retail Reviews | Glassdoor

Next Retail Reviews

Updated April 19, 2018
1,165 reviews

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3.3
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Next Retail CEO Simon Wolfson
Simon Wolfson
312 Ratings

1,165 Employee Reviews

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Pros
Cons
  • Its retail so long hours at times (Sales) and seasonal times are expected (in 50 reviews)

  • Company seems to prefer part time over full time (in 37 reviews)

More Pros and Cons

  1. "Customer service telephony advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Leicester, MA
    Current Employee - Customer Service Representative in Leicester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than a year)

    Pros

    Best place to work at is next plc as a telephone advisor

    Cons

    None I can't fault any

    Advice to Management

    Keep providing help and support more so then normally done


  2. "What you’d expect really"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - C E O in Earth, TX
    Former Employee - C E O in Earth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Next Retail full-time (More than 10 years)

    Pros

    The very generous 20% discount to buy your own uniform. I can’t stress how kind this was! Also the shoe cupboards are a pretty good place to waste an hour an shift.

    Cons

    Having to work there in general. Clothes are garbage. Its ran like a concentration camp and middle management make you wan’t to gouge your eyeballs out with a rusty spoon.

    Advice to Management

    Chill out

  3. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Next Retail part-time

    Pros

    Great Range of products
    Discount of 25% on clothing
    Additional hours at Christmas
    Undertook some management tasks
    Access to sale stock first
    Ability to get promoted or move branch

    Cons

    Very control heavy - overly so
    Often management focus on smaller non material items
    In some stores lack of management skills - e.g. ensuring roster and pay aligned if asked to stay on past shift
    Small contracts of 4 hours often

    Advice to Management

    Treat staff with better respect


  4. Helpful (1)

    "excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    Great team, smart people. Not too many deadlines. Good culture.

    Cons

    Commute, no where close to any pulic transport. I h as to ommutw 3 hours everyday to get to work
    .

    Advice to Management

    Kexcellent work. Looking forward to the next year. Good progress so far.


  5. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookkeeper in Tampa, FL
    Former Employee - Bookkeeper in Tampa, FL
    Recommends
    Positive Outlook

    Pros

    Great support would love to go back but I moved to another part of the United States. It was a fun yet get the job done type environment.

    Cons

    None. I enjoyed my position and the company management. Everyone was supportive and had an open door policy. I hope to return eventually.

    Advice to Management

    None


  6. "working with people who have special needs"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Direct Care Worker in New York, NY
    Current Employee - Direct Care Worker in New York, NY

    I have been working at Next Retail (More than a year)

    Pros

    work with challenging clients in all over new York city.

    Cons

    lack off work in field


  7. Helpful (2)

    "Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

    Cons

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.

  8. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Cambridge, East of England, England (UK)
    Current Employee - Sales Assistant in Cambridge, East of England, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Next Retail part-time (Less than a year)

    Pros

    friendly atmosphere
    Staff and managers all very helpful

    Cons

    They add on a lot more extra shifts than you agreed to in the contract

    Advice to Management

    More guidance on tasks for sales assistants to complete throughout their shift


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Bangor, Northern Ireland (UK)
    Current Employee - Sales Consultant in Bangor, Northern Ireland (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Next Retail part-time (More than 3 years)

    Pros

    Decent pay
    Good paid holiday allowance
    Good team environment
    Range of working hours
    Good management

    Cons

    Working through Christmas
    Difficult to get time off in summer
    Some managers make the job miserable

    Advice to Management

    Create a better atmosphere
    Understand that people have lives outside of work


  10. "Amazing place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Easy and consistent training, employee discount, can pick up and give up shifts easily

    Cons

    Must work Christmas and Boxing Day


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