Next Retail Reviews | Glassdoor

Next Retail Reviews

Updated May 24, 2017
877 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
231 Ratings

877 Employee Reviews

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Pros
Cons
  • Can be long hours but should probably be expected (in 37 reviews)

  • Do not get sucked into working full time here it is not a good career move unless you reach a management role at least (in 31 reviews)

More Pros and Cons

  1. "Customer service telephony advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Leicester, MA
    Current Employee - Customer Service Representative in Leicester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than a year)

    Pros

    Best place to work at is next plc as a telephone advisor

    Cons

    None I can't fault any

    Advice to Management

    Keep providing help and support more so then normally done


  2. "Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookkeeper in Tampa, FL
    Former Employee - Bookkeeper in Tampa, FL
    Recommends
    Positive Outlook

    Pros

    Great support would love to go back but I moved to another part of the United States. It was a fun yet get the job done type environment.

    Cons

    None. I enjoyed my position and the company management. Everyone was supportive and had an open door policy. I hope to return eventually.

    Advice to Management

    None


  3. "working with people who have special needs"

    Star Star Star Star Star
    • Culture & Values
    Current Employee - Direct Care Worker in New York, NY
    Current Employee - Direct Care Worker in New York, NY

    I have been working at Next Retail (More than a year)

    Pros

    work with challenging clients in all over new York city.

    Cons

    lack off work in field


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    Great team, smart people. Not too many deadlines. Good culture.

    Cons

    Commute, no where close to any pulic transport. I h as to ommutw 3 hours everyday to get to work
    .

    Advice to Management

    Kexcellent work. Looking forward to the next year. Good progress so far.


  6. "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Next Retail part-time

    Pros

    Great Range of products
    Discount of 25% on clothing
    Additional hours at Christmas
    Undertook some management tasks
    Access to sale stock first
    Ability to get promoted or move branch

    Cons

    Very control heavy - overly so
    Often management focus on smaller non material items
    In some stores lack of management skills - e.g. ensuring roster and pay aligned if asked to stay on past shift
    Small contracts of 4 hours often

    Advice to Management

    Treat staff with better respect


  7. Helpful (2)

    "Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

    Cons

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.


  8. "Lovely team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Next Sales Consultant in Cork (Ireland)
    Former Employee - Next Sales Consultant in Cork (Ireland)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Next Retail part-time

    Pros

    Good team, and a great rota system which allows you to offer and pick up shifts without having to message anyone.

    Cons

    No real down sides, there was no double time on bank holidays which is common in retail but apart from that it was great.

    Advice to Management

    Keep it up


  9. "managers"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    flexible hours
    clothing allowance
    organised
    lunch breaks
    pay

    Cons

    unfriendly managers
    poor communication
    holiday pay


  10. "excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    everything about it is fantastic, I don't have a complaint about the company

    Cons

    not enough hours, this is a problem especially if you are a student looking to get a bit extra on the side.


  11. "NEXT PLC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Sheffield, England (UK)
    Current Employee - Sales Assistant in Sheffield, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Next Retail part-time (Less than a year)

    Pros

    Easy enough to get days off
    25% discount card for use at any store
    Team are really nice

    Cons

    Repetitive
    Hard to get training done
    Sometimes hard to communicate with management

    Advice to Management

    Listen to requests from workers and act on them sooner rather than later. Some managers are better than others


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