Next Retail Reviews | Glassdoor

Next Retail Reviews

Updated February 25, 2017
689 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
202 Ratings

689 Employee Reviews

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Pros
Cons
  • Long hours, high expectations and can be rather boring at times (in 30 reviews)

  • no extra pay on bank holidays, or sales (in 13 reviews)

More Pros and Cons

  1. "Customer service telephony advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Leicester, MA
    Current Employee - Customer Service Representative in Leicester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than a year)

    Pros

    Best place to work at is next plc as a telephone advisor

    Cons

    None I can't fault any

    Advice to Management

    Keep providing help and support more so then normally done


  2. "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Next Retail part-time

    Pros

    Great Range of products
    Discount of 25% on clothing
    Additional hours at Christmas
    Undertook some management tasks
    Access to sale stock first
    Ability to get promoted or move branch

    Cons

    Very control heavy - overly so
    Often management focus on smaller non material items
    In some stores lack of management skills - e.g. ensuring roster and pay aligned if asked to stay on past shift
    Small contracts of 4 hours often

    Advice to Management

    Treat staff with better respect


  3. "working with people who have special needs"

    Star Star Star Star Star
    • Culture & Values
    Current Employee - Direct Care Worker in New York, NY
    Current Employee - Direct Care Worker in New York, NY

    I have been working at Next Retail (More than a year)

    Pros

    work with challenging clients in all over new York city.

    Cons

    lack off work in field


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

    Cons

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.


  6. "Sales support team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    friendly staff, lots of things to do

    Cons

    no cons as i enjoyed the few shifts i worked there, only con there was no permanent work available.

    Advice to Management

    none


  7. "working at next"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good friendly staff that help

    Cons

    long hours and very busy


  8. "Sales consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Glasgow, Scotland (UK)
    Current Employee - Sales Consultant in Glasgow, Scotland (UK)

    I have been working at Next Retail part-time (Less than a year)

    Pros

    Treated professionally and staff are very friendly

    Cons

    Nothing. Everyone is fantastic, working conditions are great

    Advice to Management

    No advice


  9. "Part-time employee"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Positive and organised environment. Good retail experience. Opportunity for progression.

    Cons

    None. Wish I was given an opportunity to stay longer.


  10. "training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Leeds, England (UK)
    Former Employee - Administrative Assistant in Leeds, England (UK)

    I worked at Next Retail part-time

    Pros

    lovely staff and easy to learn the way

    Cons

    very busy and untidy at Christmas


  11. "A good starting job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Havant, England (UK)
    Former Employee - Sales Consultant in Havant, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Next Retail part-time (More than 3 years)

    Pros

    Great team, generous discount, flexible hours, lots of overtime at peak times in the year, frequent 1 to 1 reviews.

    Cons

    Shifts can be cut/moved last minute, early starts/late finishes particularly during stock take and leading up to sales, can't use customer car park, had to prompt for further training. Mainly, the fact that you have to work Christmas or face losing your job.

    Advice to Management

    Focus on employees personal goals through the company, offer more training for employees that express wishes to learning other departments, not just the mandatory training that is required.



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