Next Retail Reviews | Glassdoor

Next Retail Reviews

Updated July 25, 2017
924 reviews

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3.2
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Next Retail CEO Simon Wolfson
Simon Wolfson
246 Ratings

924 Employee Reviews

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Pros
Cons
  • Can be long hours but should probably be expected (in 38 reviews)

  • Do not get sucked into working full time here it is not a good career move unless you reach a management role at least (in 33 reviews)

More Pros and Cons

  1. Helpful (1)

    "excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    Great team, smart people. Not too many deadlines. Good culture.

    Cons

    Commute, no where close to any pulic transport. I h as to ommutw 3 hours everyday to get to work
    .

    Advice to Management

    Kexcellent work. Looking forward to the next year. Good progress so far.


  2. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Next Retail part-time

    Pros

    Great Range of products
    Discount of 25% on clothing
    Additional hours at Christmas
    Undertook some management tasks
    Access to sale stock first
    Ability to get promoted or move branch

    Cons

    Very control heavy - overly so
    Often management focus on smaller non material items
    In some stores lack of management skills - e.g. ensuring roster and pay aligned if asked to stay on past shift
    Small contracts of 4 hours often

    Advice to Management

    Treat staff with better respect

  3. "Customer service telephony advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Leicester, MA
    Current Employee - Customer Service Representative in Leicester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than a year)

    Pros

    Best place to work at is next plc as a telephone advisor

    Cons

    None I can't fault any

    Advice to Management

    Keep providing help and support more so then normally done


  4. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookkeeper in Tampa, FL
    Former Employee - Bookkeeper in Tampa, FL
    Recommends
    Positive Outlook

    Pros

    Great support would love to go back but I moved to another part of the United States. It was a fun yet get the job done type environment.

    Cons

    None. I enjoyed my position and the company management. Everyone was supportive and had an open door policy. I hope to return eventually.

    Advice to Management

    None


  5. "working with people who have special needs"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Direct Care Worker in New York, NY
    Current Employee - Direct Care Worker in New York, NY

    I have been working at Next Retail (More than a year)

    Pros

    work with challenging clients in all over new York city.

    Cons

    lack off work in field


  6. Helpful (2)

    "Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

    Cons

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.


  7. "Next retail is a lovely place to work for as a student and the staff are great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Next Retail part-time (More than 3 years)

    Pros

    You get first hand pick during sales period for your friends and families and also discount card for purchase. As a student, I had the opportunity to come back to work for them whenever I am on a break from university which was a very good and flexible thing. The staff were really nice and it felt like you're part of a family.

    Cons

    Very difficult to get a day off during the sale period and most weekends but overall it has more pros than cons.

    Advice to Management

    Pay needs to be raised a little like other retail shops as staff struggles to buy their own work clothes which needs to be changed frequently whether you have money or not although it is discounted, you still need to purchase them.

  8. "Temporary Sales Consultant - fun experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail part-time

    Pros

    Flexible hours. Decent pay. Friendly colleagues who were always willing to help.

    Cons

    Can be unorganised with lack of direction from upper management.

    Advice to Management

    N/A


  9. "Good place to work overall - management needs better training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    good wage, interesting job overall

    Cons

    management often allocates a traffic light system in performance review. I was the highest rating for 5 years then a new manager decided to drop me down a level as 'there's always room for improvement' .- talk about disheartening .

    some sales coordinators would make you work later than your shift and then clock out right before the additional 15 minute mark (i.e. 14 minutes past or 29 minutes past) - so you worked extra but wouldn't get paid. Whereas if you were 1 minute late clocking in - you get 15 mins deducted. Frequently underpaid esp with overtime.

    Advice to Management

    treat employees with respect and pay what they deserve


  10. "Sales Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good training.
    Good benefits.
    Easy to pick up shifts.

    Cons

    Shift work which can alternate each week.


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