Next Retail Reviews | Glassdoor

Next Retail Reviews

Updated August 14, 2017
946 reviews

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3.2
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Next Retail CEO Simon Wolfson
Simon Wolfson
253 Ratings

946 Employee Reviews

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Pros
Cons
  • Can be long hours but should probably be expected (in 38 reviews)

  • Do not get sucked into working full time here it is not a good career move unless you reach a management role at least (in 33 reviews)

More Pros and Cons

  1. Helpful (1)

    "excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    Great team, smart people. Not too many deadlines. Good culture.

    Cons

    Commute, no where close to any pulic transport. I h as to ommutw 3 hours everyday to get to work
    .

    Advice to Management

    Kexcellent work. Looking forward to the next year. Good progress so far.


  2. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Next Retail part-time

    Pros

    Great Range of products
    Discount of 25% on clothing
    Additional hours at Christmas
    Undertook some management tasks
    Access to sale stock first
    Ability to get promoted or move branch

    Cons

    Very control heavy - overly so
    Often management focus on smaller non material items
    In some stores lack of management skills - e.g. ensuring roster and pay aligned if asked to stay on past shift
    Small contracts of 4 hours often

    Advice to Management

    Treat staff with better respect

  3. "Customer service telephony advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Leicester, MA
    Current Employee - Customer Service Representative in Leicester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than a year)

    Pros

    Best place to work at is next plc as a telephone advisor

    Cons

    None I can't fault any

    Advice to Management

    Keep providing help and support more so then normally done


  4. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookkeeper in Tampa, FL
    Former Employee - Bookkeeper in Tampa, FL
    Recommends
    Positive Outlook

    Pros

    Great support would love to go back but I moved to another part of the United States. It was a fun yet get the job done type environment.

    Cons

    None. I enjoyed my position and the company management. Everyone was supportive and had an open door policy. I hope to return eventually.

    Advice to Management

    None


  5. "working with people who have special needs"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Direct Care Worker in New York, NY
    Current Employee - Direct Care Worker in New York, NY

    I have been working at Next Retail (More than a year)

    Pros

    work with challenging clients in all over new York city.

    Cons

    lack off work in field


  6. Helpful (2)

    "Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

    Cons

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.


  7. "Sales Temp Next"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Dudley, England (UK)
    Former Employee - Retail Sales Associate in Dudley, England (UK)
    Recommends

    I worked at Next Retail full-time (More than a year)

    Pros

    Straightforward work
    Friendly colleagues
    Decent Pay

    Cons

    Repetitive
    Extremely busy sale period

  8. "Great workplace but short breaks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Dublin, Co. Dublin (Ireland)
    Current Employee - Sales Consultant in Dublin, Co. Dublin (Ireland)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Next Retail part-time (More than a year)

    Pros

    Shift marketplace makes it good for taking/ giving up shifts. There is also sometimes 'time off available to you' which enables you to start or finish your shift earlier. Managers and staff are extremely helpful and lovely.
    Suitable for people in college

    Cons

    Contracted hours can be very short i.e 3 hours, however with the shift marketplace you can pick up shifts easily.
    Although I like working in the various departments, i would like to be mainly based at one so I could learn more about it and be able to go that extra mile for the customer. I'm usually based on womens but then when I'm put in menswear I'm not the most knowledgable. Although training is provided I would still like t have one area as my base section to work on.
    Also, lunch breaks are extremely short. You have to be working a 5 hour shift just to get a 15 minute break.

    Advice to Management

    Understand that people make mistakes and that everyday is a learning day


  9. "Part Time Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Next Retail part-time

    Pros

    - Worked around my schedule
    - Friendly people
    - Great benefits
    - Good training
    - Nice pay

    Cons

    - No cons for this particular store


  10. "A great part time / entry level job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Wimbledon, England (UK)
    Former Employee - Sales Consultant in Wimbledon, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Next Retail full-time (More than 3 years)

    Pros

    - The people. Both fellow staff and friendly customers make it pleasant to work.
    - Bonuses. Dependent on customer service (mystery shoppers).
    - Uniform discount.

    Cons

    - Having shifts altered without being notified in advance. Can be a pain if you have other plans.
    - Sale. Can get very busy during sale periods due to not having enough staff on the shop floor.
    - No onsite parking/ parking permits available. If it's a high street store, there's no chance. Retail parks, you may have better luck.

    Advice to Management

    - Be logical in knowing when the store is understaffed and rota more staff when necessary.
    - Training needed on phones for new starters. Otherwise they're clueless.


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