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Next Retail Reviews

Updated January 17, 2018
1,077 reviews

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3.2
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Next Retail CEO Simon Wolfson
Simon Wolfson
292 Ratings

1,077 Employee Reviews

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Pros
Cons
  • Working long hours around sales increasing pressure across the store made it difficult at times, although the extra hours did help out (in 44 reviews)

  • Do not get sucked into working full time here it is not a good career move unless you reach a management role at least (in 36 reviews)

More Pros and Cons

  1. Helpful (1)

    "excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    Great team, smart people. Not too many deadlines. Good culture.

    Cons

    Commute, no where close to any pulic transport. I h as to ommutw 3 hours everyday to get to work
    .

    Advice to Management

    Kexcellent work. Looking forward to the next year. Good progress so far.


  2. "What you’d expect really"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - C E O in Earth, TX
    Former Employee - C E O in Earth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Next Retail full-time (More than 10 years)

    Pros

    The very generous 20% discount to buy your own uniform. I can’t stress how kind this was! Also the shoe cupboards are a pretty good place to waste an hour an shift.

    Cons

    Having to work there in general. Clothes are garbage. Its ran like a concentration camp and middle management make you wan’t to gouge your eyeballs out with a rusty spoon.

    Advice to Management

    Chill out

  3. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Next Retail part-time

    Pros

    Great Range of products
    Discount of 25% on clothing
    Additional hours at Christmas
    Undertook some management tasks
    Access to sale stock first
    Ability to get promoted or move branch

    Cons

    Very control heavy - overly so
    Often management focus on smaller non material items
    In some stores lack of management skills - e.g. ensuring roster and pay aligned if asked to stay on past shift
    Small contracts of 4 hours often

    Advice to Management

    Treat staff with better respect


  4. "Customer service telephony advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Leicester, MA
    Current Employee - Customer Service Representative in Leicester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than a year)

    Pros

    Best place to work at is next plc as a telephone advisor

    Cons

    None I can't fault any

    Advice to Management

    Keep providing help and support more so then normally done


  5. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookkeeper in Tampa, FL
    Former Employee - Bookkeeper in Tampa, FL
    Recommends
    Positive Outlook

    Pros

    Great support would love to go back but I moved to another part of the United States. It was a fun yet get the job done type environment.

    Cons

    None. I enjoyed my position and the company management. Everyone was supportive and had an open door policy. I hope to return eventually.

    Advice to Management

    None


  6. "working with people who have special needs"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Direct Care Worker in New York, NY
    Current Employee - Direct Care Worker in New York, NY

    I have been working at Next Retail (More than a year)

    Pros

    work with challenging clients in all over new York city.

    Cons

    lack off work in field


  7. Helpful (2)

    "Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

    Cons

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.

  8. "Sales Consultant-Bullring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, England (UK)
    Former Employee - Anonymous Employee in Birmingham, England (UK)
    Recommends
    Positive Outlook

    I worked at Next Retail part-time (More than a year)

    Pros

    -really friendly team members
    -bullring was very fast paced

    Cons

    -sometimes shifts are added outside your availability, which would have been okay to do if they had discussed it. However, I have heard a change has been made to this and there is an option to either reject or accept shift changes.


  9. "Relatively Flexible Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Cardiff, Wales (UK)
    Former Employee - Retail Sales Associate in Cardiff, Wales (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Next Retail part-time (More than a year)

    Pros

    You are able to upload your shifts on the portal where others can work it for you if they wanted. Good discounts.

    Cons

    You are expected to work sales.


  10. "Christmas Temp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Christmas Sales Assistant in Bristol, England (UK)
    Former Employee - Christmas Sales Assistant in Bristol, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Next Retail part-time (More than a year)

    Pros

    Everyone is really friendly and that goes for management as well. I would definitely recommend working at Next as a first job as everyone is very welcoming.
    The rota system is all online so you are able to offer up or take new shifts very easily.

    Cons

    You have to work on christmas eve and boxing day.


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