Next Retail Reviews | Glassdoor

Next Retail Reviews

Updated September 20, 2017
981 reviews

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3.2
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Next Retail CEO Simon Wolfson
Simon Wolfson
265 Ratings

981 Employee Reviews

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Pros
Cons
  • Can be long hours but should probably be expected (in 38 reviews)

  • Do not get sucked into working full time here it is not a good career move unless you reach a management role at least (in 34 reviews)

More Pros and Cons

  1. Helpful (1)

    "excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    Great team, smart people. Not too many deadlines. Good culture.

    Cons

    Commute, no where close to any pulic transport. I h as to ommutw 3 hours everyday to get to work
    .

    Advice to Management

    Kexcellent work. Looking forward to the next year. Good progress so far.


  2. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Next Retail part-time

    Pros

    Great Range of products
    Discount of 25% on clothing
    Additional hours at Christmas
    Undertook some management tasks
    Access to sale stock first
    Ability to get promoted or move branch

    Cons

    Very control heavy - overly so
    Often management focus on smaller non material items
    In some stores lack of management skills - e.g. ensuring roster and pay aligned if asked to stay on past shift
    Small contracts of 4 hours often

    Advice to Management

    Treat staff with better respect

  3. "Customer service telephony advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Leicester, MA
    Current Employee - Customer Service Representative in Leicester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than a year)

    Pros

    Best place to work at is next plc as a telephone advisor

    Cons

    None I can't fault any

    Advice to Management

    Keep providing help and support more so then normally done


  4. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookkeeper in Tampa, FL
    Former Employee - Bookkeeper in Tampa, FL
    Recommends
    Positive Outlook

    Pros

    Great support would love to go back but I moved to another part of the United States. It was a fun yet get the job done type environment.

    Cons

    None. I enjoyed my position and the company management. Everyone was supportive and had an open door policy. I hope to return eventually.

    Advice to Management

    None


  5. "working with people who have special needs"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Direct Care Worker in New York, NY
    Current Employee - Direct Care Worker in New York, NY

    I have been working at Next Retail (More than a year)

    Pros

    work with challenging clients in all over new York city.

    Cons

    lack off work in field


  6. Helpful (2)

    "Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

    Cons

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.


  7. "Shop assistant"

    StarStarStarStarStar
    Former Employee - Shop Assistant in London, England (UK)
    Former Employee - Shop Assistant in London, England (UK)

    I worked at Next Retail full-time (More than a year)

    Pros

    Interesting, fun, exciting. challenge. Busy

    Cons

    Hard work, busy, tiring, challenging

    Advice to Management

    I am a well presented, sociable and friendly individual, I have previous excellent customer service.
    I am good at building and maintaining relationships with customers over a long period of time
    I am a well organised person with the ability to prioritise workloads and work well under pressure.
    I am also a quick learner always wanting to develop my skills.

  8. "Good professional environment to work in. Flexible hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail part-time (More than 3 years)

    Pros

    Flexible working hours to suit my needs, not a bad quarterly bonus scheme and reasonable targets to hit it. Nice

    Cons

    No extra pay at peak times, or holiday periods such as Christmas which is not good if you have familt


  9. "Good place to work, if it suits you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant
    Recommends
    Positive Outlook

    I have been working at Next Retail part-time (More than a year)

    Pros

    Good staff discount, fairly easy job, flexible hours and contracts, ability to take up and offer shifts on a marketplace. Generous uniform allowance.

    Cons

    Managers/area managers can be pushy when it comes to their your interactions with customers, with sales promotions etc. Sale periods gets very busy, and you may find yourself working long shifts 6-8 days in a row, and during Xmas eve/Boxing Day. Short breaks even for long shift lengths.

    Advice to Management

    Don't give employees a hard time for chatting for a minute, then all stand together talking amongst yourselves and ignoring customers. Hypocrisy rubs staff up the wrong way.


  10. "next sales assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail part-time

    Pros

    need to show you are engaging

    Cons

    Next is all about quality


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