I have been working at Next Retail full-time (More than a year)
Best place to work at is next plc as a telephone advisor
None I can't fault any
Advice to Management
Keep providing help and support more so then normally done
I worked at Next Retail part-time
Great Range of products
Discount of 25% on clothing
Additional hours at Christmas
Undertook some management tasks
Access to sale stock first
Ability to get promoted or move branch
Very control heavy - overly so
Often management focus on smaller non material items
In some stores lack of management skills - e.g. ensuring roster and pay aligned if asked to stay on past shift
Small contracts of 4 hours often
Advice to Management
Treat staff with better respect
I have been working at Next Retail (More than a year)
work with challenging clients in all over new York city.
lack off work in field
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Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary
Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.
Great training and a Very flexible environment
No interpersonal opportunities but very professional
I have been working at Next Retail full-time
Nice Customers, good bonus system, good methods of training, good employee discount
condescending managers, overtime is forced upon you, have to work every christmas, can't have holidays during sale periods
I worked at Next Retail part-time (Less than a year)
The staff were all really friendly and the atmosphere was lovely, you can easily pick up extra shifts from the shift market place or put your contracted shifts up for someone to take. There is opportunities to work on different floors e.g. menswear, womenswear, children and in the stock room too - I preferred mens as it was the quietest!! Thursday evenings you literally get paid to walk round in circles!
They only kept one christmas temp on after January even though there were many vacancies online for our store, meaning good staff are lost. Some of the coordinators got frustrated if you got stuck and had to ask for help on the tills, and they would talk down to you.
I have been working at Next Retail part-time (More than a year)
- The sales team are super nice that I work with
- The discount is alright too
- It's not much, but you get a 15p bonus for parcel pick ups if you collect within 2 minutes
- 75% discount on uniform which is great - just wish we had more choice
Very long hours on your feet and pushed quite hard at times for very little pay! I was shocked over Christmas that there wasn't any extra pay for working (for days like New years and Boxing day). I think working such long hours especially on family holidays for absolute minimum wage was quite disgusting, and I can safely say I won't be there for the next sale!!
Also, management are quite pally pally with each other and appear to sometimes pick their favourites and treat the rest like rubbish - this is not a reflection of the company however, as this is just an unfortunate experience in our store. The managers also often fail to communicate. Nothing is explained to you, you'd be lucky if you were even told the new procedures/general information about the store.
Advice to Management
Appreciate your staff a bit more and in turn they might begin to like and respect you, A little kindness goes a long way.
Decent pay and benefits, flexible rotas, good quality of staff to work with. Decent team relationship both between staff and staff and management
Lack of staff cause issues with customer care which then you get penalised for
Friendly staff, good discounts, I only interned for a month but everyone took me in as one of their own.
Worked at the head office, some staff gave me lots of responsibilities others not as much. Very busy and can't always get back to people in terms of phones and emails
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