Next Retail Reviews | Glassdoor

Next Retail Reviews

Updated June 20, 2017
892 reviews

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Full-time Part-time

3.2
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Next Retail CEO Simon Wolfson
Simon Wolfson
238 Ratings

892 Employee Reviews

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Pros
Cons
  • Can be long hours but should probably be expected (in 37 reviews)

  • Do not get sucked into working full time here it is not a good career move unless you reach a management role at least (in 32 reviews)

More Pros and Cons

  1. "Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookkeeper in Tampa, FL
    Former Employee - Bookkeeper in Tampa, FL
    Recommends
    Positive Outlook

    Pros

    Great support would love to go back but I moved to another part of the United States. It was a fun yet get the job done type environment.

    Cons

    None. I enjoyed my position and the company management. Everyone was supportive and had an open door policy. I hope to return eventually.

    Advice to Management

    None


  2. "Customer service telephony advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Leicester, MA
    Current Employee - Customer Service Representative in Leicester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than a year)

    Pros

    Best place to work at is next plc as a telephone advisor

    Cons

    None I can't fault any

    Advice to Management

    Keep providing help and support more so then normally done

  3. "Great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Enfield, England (UK)
    Former Employee - Anonymous Employee in Enfield, England (UK)
    Approves of CEO

    Pros

    Great place to work definitely.

    Cons

    it gets very busy at times

    Advice to Management

    they already do the best to help.


  4. "Implement SOP process at all states"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales & Operations in Chennai (India)
    Current Employee - Sales & Operations in Chennai (India)
    Recommends
    Positive Outlook

    I have been working at Next Retail full-time (More than 5 years)

    Pros

    Training and Operations /Sales &Operations team handled by me - South Zone

    Cons

    Lack of Training for floor staff /product knowledge

    Advice to Management

    Bring back Training team and keep the floor staff as per the industry standards


  5. "a Fantastic company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Leicester, England (UK)
    Current Employee - Human Resources in Leicester, England (UK)
    Recommends
    Positive Outlook

    I have been working at Next Retail full-time (More than 3 years)

    Pros

    Great development
    Good internal promotion
    Great atmosphere to work in.

    Cons

    There are no real cons to working at Next, its has a hard working culture but a fun one too.


  6. "Brilliant Company To Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Haywards Heath, England (UK)
    Current Employee - Sales Assistant in Haywards Heath, England (UK)
    Recommends
    Positive Outlook

    I have been working at Next Retail part-time (More than a year)

    Pros

    good pay and good bonuses, good training, great discount (for you and direct family) and access to the sale clothing before they're sold to the public, employee portal can be accessed at home which means you can view your rota, book holiday and view your payslips online at any time. Friendly staff (in my experience), you can opt in for extra hours if you want.

    Cons

    You are expected to work certain times known as 'red weeks'; these weeks are unavailable to be booked off as holiday. Only a certain number of people can be made full time which means that it is likely you will only be working part-time.


  7. "Communicate with buying team to follow up production and development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Merchandiser in Hong Kong (Hong Kong)
    Former Employee - Senior Merchandiser in Hong Kong (Hong Kong)
    Recommends

    I worked at Next Retail full-time (More than 5 years)

    Pros

    Good opportunity to develop the leadership skill and negotiation skill. Learn technical knowledge in fashion accessories area.

    Cons

    Need to meet the sales target and have target meeting every month , so that give me a lot pressure.

    Advice to Management

    Give more positive advice , and give more training.

  8. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Aberdeen, Scotland (UK)
    Former Employee - Sales Assistant in Aberdeen, Scotland (UK)
    Recommends
    Positive Outlook

    I worked at Next Retail part-time (Less than a year)

    Pros

    Good part time money for students

    Cons

    Not flexible with hours land work is boring

    Advice to Management

    Be more compassionate to student workers


  9. "Fantastic experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Leicester, England (UK)
    Former Employee - Customer Service Supervisor in Leicester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Next Retail full-time (More than 5 years)

    Pros

    Excellent management who were supportive and nurturing.
    Fantastic training that was thorough, well designed and executed with excellent follow up support.
    Varied job roles and excellent opportunities for progression.
    Cared about your own development and objectives and provided opportunities to reach these for those willing to put in the time and effort.
    Great pay - excellent bonus, monthly and seasonally.
    Great concessions - 25% discount, Staff Shop access and VIP Sale.
    Good long term support and appraisals.
    Overall - great, fun and lively working culture, sometimes damaged by business changes.

    Cons

    Constantly changing goalposts.
    A lot of pressure on staff which can affect morale.
    Difficult to get time off and unrealistic management of holidays.
    High degree of flexibility and resilience required.

    Advice to Management

    More considerate management of employees with regards to holiday, disputes etc.


  10. "I love working for next retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than 5 years)

    Pros

    Excellent company to work for. Staff discount. Bonus scheme. Building great relationships with work colleagues. You get to learn loads about the product and how to seek it in order to maximise sales.

    Cons

    Working weekend... But who in retail doesn't. Can't have time off in red weeks, all of December, and two weeks in July. This is when the eoss is on. Also limited time of in September and March when they will hold their mss.

    Advice to Management

    Nothing she's fab.


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