Next Retail Reviews | Glassdoor

Next Retail Reviews

Updated September 20, 2017
429 reviews

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3.4
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Next Retail CEO Simon Wolfson
Simon Wolfson
156 Ratings

429 Employee Reviews

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Pros
Cons
  • Can be long hours but should probably be expected (in 38 reviews)

  • Do not get sucked into working full time here it is not a good career move unless you reach a management role at least (in 34 reviews)

More Pros and Cons

  1. "Customer service telephony advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Leicester, MA
    Current Employee - Customer Service Representative in Leicester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than a year)

    Pros

    Best place to work at is next plc as a telephone advisor

    Cons

    None I can't fault any

    Advice to Management

    Keep providing help and support more so then normally done


  2. "Implement SOP process at all states"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales & Operations in Chennai (India)
    Current Employee - Sales & Operations in Chennai (India)
    Recommends
    Positive Outlook

    I have been working at Next Retail full-time (More than 5 years)

    Pros

    Training and Operations /Sales &Operations team handled by me - South Zone

    Cons

    Lack of Training for floor staff /product knowledge

    Advice to Management

    Bring back Training team and keep the floor staff as per the industry standards

  3. "a Fantastic company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Leicester, England (UK)
    Current Employee - Human Resources in Leicester, England (UK)
    Recommends
    Positive Outlook

    I have been working at Next Retail full-time (More than 3 years)

    Pros

    Great development
    Good internal promotion
    Great atmosphere to work in.

    Cons

    There are no real cons to working at Next, its has a hard working culture but a fun one too.


  4. "Brilliant Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Haywards Heath, England (UK)
    Current Employee - Sales Assistant in Haywards Heath, England (UK)
    Recommends
    Positive Outlook

    I have been working at Next Retail part-time (More than a year)

    Pros

    good pay and good bonuses, good training, great discount (for you and direct family) and access to the sale clothing before they're sold to the public, employee portal can be accessed at home which means you can view your rota, book holiday and view your payslips online at any time. Friendly staff (in my experience), you can opt in for extra hours if you want.

    Cons

    You are expected to work certain times known as 'red weeks'; these weeks are unavailable to be booked off as holiday. Only a certain number of people can be made full time which means that it is likely you will only be working part-time.


  5. "I love working for next retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than 5 years)

    Pros

    Excellent company to work for. Staff discount. Bonus scheme. Building great relationships with work colleagues. You get to learn loads about the product and how to seek it in order to maximise sales.

    Cons

    Working weekend... But who in retail doesn't. Can't have time off in red weeks, all of December, and two weeks in July. This is when the eoss is on. Also limited time of in September and March when they will hold their mss.

    Advice to Management

    Nothing she's fab.


  6. "Friendly, happy, worthwhile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Glasgow, Scotland (UK)
    Current Employee - Sales Assistant in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than 5 years)

    Pros

    Bonuses
    Experience
    Community feel to the store

    Cons

    Leadership
    No overtime
    Long days when quiet

    Advice to Management

    Consider allowing managers to work more paid overtime


  7. "rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention in Warrington, North West England, England (UK)
    Current Employee - Loss Prevention in Warrington, North West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than 8 years)

    Pros

    As a company, you cannot fault Next for the Profesional way in which they strive to deliver the highest quality to every customer.

    Cons

    communication between departments could be improved

    Advice to Management

    if management stick to procedures that they put in place, it is possible that there staff will follow procedures. and a look at the way deliveries are put together, as well as the way items are picked , could and will produce a great saving not to be sniffed at.

  8. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Harlow, England (UK)
    Current Employee - Supervisor in Harlow, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail part-time (More than 5 years)

    Pros

    Discount Card, Lovely Staff, Supportive Management, Great incentives. Excellent support system. Bonus system. Great customers who are very friendly. Great Hourly Rate! - Company car!

    Cons

    Red weeks, EOSS, Working boxing day! 4.30 Starts! Late delivery divers! Limited hours, Small Contracts.

    Advice to Management

    Management are lovely! Very helpful. - Depends on what type of manager they are but most are out going


  9. "Good place to work for short-term."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Dublin, Co. Dublin (Ireland)
    Current Employee - Sales Consultant in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook

    I have been working at Next Retail part-time (More than 3 years)

    Pros

    Good colleagues, excellent training, competitive salary, decent paid holidays, continuously improving systems and processes, employee discount

    Cons

    Expected to work St. Stephens Day and New Years, not very considerate of work life balance


  10. "Good experience for customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Newcastle upon Tyne, England (UK)
    Current Employee - Sales Consultant in Newcastle upon Tyne, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail part-time (More than 5 years)

    Pros

    Train new people, good discount, good friends and support from colleagues and management, good flexibility of working hours if part time

    Cons

    Sale prep can be stressful but works out in the end


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