Next Retail Reviews | Glassdoor

Next Retail Reviews

Updated February 15, 2017
186 reviews

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3.0
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Next Retail CEO Simon Wolfson
Simon Wolfson
39 Ratings

186 Employee Reviews

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Pros
Cons
  • Long hours, high expectations and can be rather boring at times (in 30 reviews)

  • no extra pay on bank holidays, or sales (in 13 reviews)

More Pros and Cons

  1. "working with people who have special needs"

    Star Star Star Star Star
    • Culture & Values
    Current Employee - Direct Care Worker in New York, NY
    Current Employee - Direct Care Worker in New York, NY

    I have been working at Next Retail (More than a year)

    Pros

    work with challenging clients in all over new York city.

    Cons

    lack off work in field


  2. "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Next Retail part-time

    Pros

    Great Range of products
    Discount of 25% on clothing
    Additional hours at Christmas
    Undertook some management tasks
    Access to sale stock first
    Ability to get promoted or move branch

    Cons

    Very control heavy - overly so
    Often management focus on smaller non material items
    In some stores lack of management skills - e.g. ensuring roster and pay aligned if asked to stay on past shift
    Small contracts of 4 hours often

    Advice to Management

    Treat staff with better respect


  3. "Dealing with cutomers and selling on the tills"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Trafford Park, England (UK)
    Current Employee - Sales Associate in Trafford Park, England (UK)
    No opinion of CEO

    Pros

    Discount on clothes is a good reason

    Cons

    No leadership skills, treated like a donkey

    Advice to Management

    Listen to th employees and get us involved as much as possible


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Had Good times there"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Glasgow, Scotland (UK)
    Former Employee - Sales Consultant in Glasgow, Scotland (UK)
    No opinion of CEO

    Pros

    People are cool
    Uniform Allowances
    Bonus's
    Staff Discount

    Cons

    Long hours over the week before xmas up till xmas eve over time is a must and every one has to work xmas eve. Dampens xmas spirit moreso if u have kids.
    Pay is less than most other high street shops.
    Staff turnover is unbeleivable

    Advice to Management

    Put your self back on the sales floor see the world through our eyes. Respect yourself
    COME AND GO FAVOUR $ FAVOUR


  6. "Learned a lot taught a lot fought a lot......!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Lahore (Pakistan)
    Former Employee - Sales Consultant in Lahore (Pakistan)
    Doesn't Recommend
    Neutral Outlook

    I worked at Next Retail full-time (More than a year)

    Pros

    u get to learn from the some of the best

    Cons

    u have to fight with some of the worst

    Advice to Management

    no matter what you say they wont hear you....


  7. "very fast company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fabric Technology in Dhaka (Bangladesh)
    Current Employee - Fabric Technology in Dhaka (Bangladesh)
    Doesn't Recommend
    Positive Outlook

    I have been working at Next Retail full-time (More than a year)

    Pros

    so many things is running , which gives experience

    Cons

    too much pressure, salary structure poor as per work load.

    Advice to Management

    salary need to review before taking any guy


  8. "ok place could be better though that depends on management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in London, England (UK)
    Current Employee - Sales Consultant in London, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Next Retail part-time (Less than a year)

    Pros

    decent place to work compared to others

    Cons

    not much regular training given


  9. "they arent very accommodating to situations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Floor in Norwich, England (UK)
    Former Employee - Shop Floor in Norwich, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Next Retail part-time (More than a year)

    Pros

    the staff discount is excellent

    Cons

    they aren't flexible, not approachable

    Advice to Management

    listen to the staff


  10. Helpful (1)

    "Great bonus's, bad shift patterns"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Wolverhampton, England (UK)
    Current Employee - Sales Consultant in Wolverhampton, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Next Retail part-time (More than a year)

    Pros

    Great bonus's when we meet targets and even better super bonus's! 25% staff discount and 75% uniform allowance. Good training program.

    Cons

    The shift patterns are 3 hour shifts for part timers and you can only work a maximum of 20 hours per week. You have to re-apply for your contract every year and if you don't get it you could be made redundant! They have red weeks when you are not allowed to take any time off work this is over busy periods like sale days and the whole of December...


  11. "I Expected More."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Southampton, England (UK)
    Current Employee - Sales Consultant in Southampton, England (UK)
    Doesn't Recommend
    Positive Outlook

    I have been working at Next Retail part-time (More than a year)

    Pros

    - Good pay eventually
    - 25% discount
    - Uniform allowance
    - Friendly people
    - Nice environment to work in
    - Generally good customers

    Cons

    - Held back by rules
    - Employees aren't very empowered
    - Feel like you have to ask permission for everything
    - Lack of appreciation for good works
    - Focus on the negatives
    - Some incompetent managers
    - Priorities aren't in order

    Advice to Management

    Although there is a strong message of great customer service sent to the stores from the head office, people who have consistently great customer service seem to be overlooked. Furthermore, in-store emphasis on fitting rooms is low, causing a lot of stolen items.

    I expected more from such a well known and reputable company.



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