Next Retail Reviews | Glassdoor

Next Retail Reviews

Updated August 19, 2017
275 reviews

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3.0
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Next Retail CEO Simon Wolfson
Simon Wolfson
56 Ratings

275 Employee Reviews

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Pros
Cons
  • Can be long hours but should probably be expected (in 38 reviews)

  • Do not get sucked into working full time here it is not a good career move unless you reach a management role at least (in 33 reviews)

More Pros and Cons

  1. "Standard Retail Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Knaresborough, England (UK)
    Former Employee - Sales Consultant in Knaresborough, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Next Retail part-time (More than a year)

    Pros

    Discount for family, friendly staff

    Cons

    Minimal training and support for staff, cliquey environment

    Advice to Management

    Provide sufficient training to new staff


  2. "Good place to work for students and friendly work colleagues."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Glasgow, Scotland (UK)
    Former Employee - Sales Associate in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Next Retail part-time (More than 3 years)

    Pros

    really flexible working hours, opportunity to take more shifts and offer your shifts to other employees on online portal

    Cons

    salary is not good, some aspects of the job are dull, pushed to upsell

    Advice to Management

    offer a better salary

  3. "Decent part-time work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Recommends
    No opinion of CEO

    I worked at Next Retail part-time (More than a year)

    Pros

    - fun and friendly team
    - lots of learning / training opportunities
    - uniform allowance
    - good discount
    - opportunities to take on more shifts if wanted

    Cons

    - low pay
    - overworked
    - some (not all) poor senior management

    Advice to Management

    Treat your team like real people.


  4. "Okay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail full-time

    Pros

    Good people to work with

    Cons

    Management don't have a clue


  5. "Sales Support Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Next Retail as a contractor

    Pros

    good for the money I guess and experience

    Cons

    no training or management
    didnt know who to seek help from

    Advice to Management

    train staff properly


  6. Helpful (1)

    "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in King's Lynn, England (UK)
    Former Employee - Sales Assistant in King's Lynn, England (UK)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Next Retail part-time (More than a year)

    Pros

    - Worked in several stores thanks to the good transfer system in place and have to say that 90% of coworkers are lovely. Very little bitchiness and always friendly.
    - Job is easy, training is acceptable
    - Bonus can be good
    - Online NEP is great for picking up and getting rid of hours as and when needed - very flexible.

    Cons

    - Very boring, little to do often very few customers
    - Progression opportunity is slim to none unless you're in the right place at the right time
    - Sales are compulsory, EVERYONE has to work on boxing day or faces disciplinary action
    - Pay is poor
    - Currently, due to economic reasons, there are very few hours available, don't expect to be able to work much above your contract which typically is less than 15 hours as the company prefers to hire more staff with low contracts.
    - Current hiring freeze means that in most stores there are no jobs with management being expected to cut 100s of weekly contracted hours. This also means that stores are understaffed.

    Advice to Management

    - Calm down, it's a shop... not A&E


  7. Helpful (1)

    "Was ok to begin with...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Next Retail part-time

    Pros

    Very Good Discount 25% 10% off branded stuff

    Cons

    Not enough staff
    Lots of pressure
    Sales are awful

    Advice to Management

    Be nicer to staff

  8. Helpful (1)

    "starter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Next Retail part-time

    Pros

    small store so i've been able to work in every department, done an apprenticeship and learnt a lot

    Cons

    don't get paid a lot for what you do, senior managers aren't involved a lot

    Advice to Management

    treat your staff fairly, very hard to step up if in a small store


  9. Helpful (1)

    "Fun for a small period"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Next Retail full-time

    Pros

    Good uniform allowance and regular weekly shift pattern

    Cons

    High pressure not equal to pay, little support from upper managment


  10. "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible shifts. nice work environment

    Cons

    Manager strict, had a short temper.

    Advice to Management

    Be nicer


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