Next Retail Reviews | Glassdoor

Next Retail Reviews

Updated December 12, 2017
1,060 reviews

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1,060 Employee Reviews

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Pros
Cons
  • Working long hours around sales increasing pressure across the store made it difficult at times, although the extra hours did help out (in 43 reviews)

  • Do not get sucked into working full time here it is not a good career move unless you reach a management role at least (in 36 reviews)

More Pros and Cons

  1. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Next Retail part-time

    Pros

    Discount.... staff were lovely but you could see the pressure they were under.

    Cons

    Christmas hours are ridiculous. I have worked in retail for four years until I went to Next. Bad move. Rota’d In for practically all week over Christmas despite only being contracted to one day. Needless to say I handed my notice in that day.
    No training. Literally being left to ‘wing it’. Luckily all the customers that had issues I couldn’t solve until I ‘winged it’ were very nice and understanding.

    Advice to Management

    Train better and you’ll keep staff. Also sort Christmas hours out! People with children especially don’t want to work until midnight up until Christmas and then be in at 5am Boxing Day!


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Christmas Temp Sales Assistant in Leeds, England (UK)
    Current Employee - Christmas Temp Sales Assistant in Leeds, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Next Retail part-time (Less than a year)

    Pros

    Organised due to brilliant management. Friendly. Good teamwork. Feel welcomed

    Cons

    Challenging especially at Christmas time as it can get quite tiring. But you'd rather be busy than it be quiet and u get bored.

  3. "Software Development Placement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Next Retail full-time

    Pros

    Good training and work on real business projects.

    Cons

    The nature of the size of the business can impact work.


  4. "Xmas period"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Next Retail full-time

    Pros

    Good training, pay with OTE bonus.

    Cons

    Management don't seem to have time for you


  5. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Nottingham, England (UK)
    Former Employee - Sales Consultant in Nottingham, England (UK)
    Negative Outlook
    Disapproves of CEO

    I worked at Next Retail part-time (More than a year)

    Pros

    Most of the staff are nice, if you love retail then youll love this role. Discount is also good.

    Cons

    Staff are nice however managers are not. They are rude. Not good pay and you dont have many opportunities to learn and gain the knowledge you want.
    I have been here for two years and never had a single name badge evem asking all the managers. I have never ever done anything besides replen, recovery and serving customers on the till.
    I was put down as under performing for not knowing how to merchandise when I had never been taught this and i was star reviewed by a manger who had only worked with me once or twice at the beginning of my start date!

    Advice to Management

    Treat everyone equally and understand that everyone has personal needs that they may need to attend to.


  6. "Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Next Retail part-time

    Pros

    Challenging, busy, fun, good discount

    Cons

    Awful top level management, too many things to do before sale, never enough staff

    Advice to Management

    Be more aware of shop floor


  7. "Decent starting job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Former knowledge not expected, not a stressful job

    Cons

    Job often gets boring when store is not busy

  8. "Low pay, good colleagues and lower level management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Assistant in London, England (UK)
    Former Employee - Retail Assistant in London, England (UK)

    I worked at Next Retail part-time (More than a year)

    Pros

    Very busy stores, lots of customer interaction

    Cons

    Low pay, long hours (beyond that which we're paid for due to their policy/procedures), career progression is very slow


  9. "Good experience in retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Staff all share a great attitude to work which made it a pleasant experience and atmosphere. Great benefits and good staff discount!

    Cons

    Not one con to report. It was always a team effort with everyone doing their bit and helping each other


  10. "Structured company with good learning resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    I worked at Next Retail full-time (More than 10 years)

    Pros

    Good perks, staff discount, 75% off on uniform, holiday accumulate with how long you work there.

    Cons

    Re structuring nearly every year so he’s can get cut if u are part times and management roles can also get re structured.
    Store manager for the store I worked at was really unprofessional but area managers were brilliant.


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