Next Step Living Energy Advisor Reviews | Glassdoor

Next Step Living Energy Advisor Reviews

Updated Sep 12, 2017

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2.6
30%
Recommend to a Friend
0%
Approve of CEO
Next Step Living CEO Chris Catalano
Chris Catalano
1 Rating
  1. Helpful (3)

    "Great, mission driven company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Energy Advisor in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Next Step Living full-time for more than a year

    Pros

    Awesome people, great mission. If you're on a mission to help homeowners save energy and money, this is a great place to work.

    Cons

    It is easy to get caught up working on something you believe in and forget to take time off.

    Next Step Living2014-09-17
  2. "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Energy Advisor in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Next Step Living full-time for more than a year

    Pros

    Great Training, and eager, young work force

    Cons

    More interested in "Yes Men" than any critical analysis of process or pushback on the way things are run.

    Next Step Living2017-09-13
  3. "Great people but the company struggles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Energy Advisor in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Next Step Living full-time for more than a year

    Pros

    - Co-workers are friendly, hard-working, and supportive - Benefits were great - Willing to give advisors freedom to sell the way they want

    Cons

    - Never got the sense that management had it together - Unforgiving time off - Tough location to travel to

    Advice to Management

    One of the reasons why there is such high turnover rate in your home energy advisor position is because your employees are unhappy.

    Next Step Living2016-04-25
  4. "Drove the ship right into the ground"

    StarStarStarStarStar
    Former Employee - Home Energy Advisor in Boston, MA

    I worked at Next Step Living full-time for more than a year

    Pros

    Home energy advisor was a fun job in the field, could work on your own and was a fun job.

    Cons

    Terrible work life balance, terrible management.

    Next Step Living2016-03-22
  5. "Home Energy Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Energy Advisor in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Next Step Living full-time

    Pros

    Lots of flexibility and responsibility

    Cons

    Low pay, long hours, management put other department burdens on us.

    Next Step Living2016-03-18
  6. "Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Home Energy Advisor in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Next Step Living full-time for more than a year

    Pros

    Company culture at Next Step is second to none. One of the driving factors that keeps me at Next Step are the people that I work with. People are very helpful and truly care about eachother. In the first two years there was a lot of in house job training, which means the comany is investing in their employees.

    Cons

    In my eyes middle management struggles to convey their objectives for our division as a whole. There isnt a clear path as to how we as advisors are supposed to meet their expectations. They just expect us to. You are just a number at next step, there is to much of a turn and burn culture, they dont retain employees very well.

    Advice to Management

    Have a clearer vision for the company, invest more in middle managements managerial skills, because they are lacking. Pay your employees for how hard they work.

    Next Step Living2015-12-17
  7. Helpful (5)

    "Mission sounds good but culture is lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Energy Advisor in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Next Step Living full-time for more than a year

    Pros

    Visionary executive leadership. Attracts bright young and energetic employees.

    Cons

    Way too hard-driving on customers as well as employees. Very hard to keep up. Burn-out at NSL is endemic. Over promise and under deliver is a way of life.

    Advice to Management

    Start over

    Next Step Living2015-08-14
  8. "Home Energy Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Energy Advisor in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Next Step Living full-time for less than a year

    Pros

    -customer experience in the field -introductory sales experience -if you're passionate about sustainability - sales commission -challenging daily job and physical job

    Cons

    - company has a lot of kinks right now, advisors are run ragged at times - commission is hard to keep up, not much time to work with customers after left house - lots and lots of paperwork. - likely 9 -10 full hour days - every day - safety issues/renters are almost always no opportunity for home improvement/sales - physical job and challenging - high turnover in position/company

    Next Step Living2015-04-24
  9. Helpful (2)

    "HEA positon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Home Energy Advisor in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Next Step Living full-time for more than a year

    Pros

    Be your own boss, make good money work harder make great money

    Cons

    The Car is the office

    Advice to Management

    More Beers More often

    Next Step Living2015-02-28
  10. Helpful (2)

    "The inmates are running the prison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Energy Advisor in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Next Step Living full-time for more than a year

    Pros

    Opportunities for training and growth in energy efficiency sector, decent financial incentives for applying company's preferred high pressure tactics. Schedule can be fairly flexible, but you have to submit your calendar months in advance.

    Cons

    No work/life balance, they constantly add tasks to your work load without ever taking anything away. Management is lazy, inexperienced, and unaccountable. Company ethos is based on sales and marketing, abuses utility incentive program MassSave to get the foot in the door. They take advantage of enthusiastic, energetic employees to greenwash their company image. They pressure ill-informed customers, charge above market prices, and their subs do poor quality work. They haven't been able to turn a profit, which means this company is not benefiting its employees, customers, or shareholders. The only people coming out ahead is middle management, who manipulate statistics and record keeping to make themselves look good, without taking responsibility for their terrible customer service record and abominable employee retention rate.

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    Advice to Management

    You can't change your strategy every couple of months and justify it with historical data. You can't expect to develop accurate data when you are constantly changing your focus. Learn the definition of sample size. Hire someone who actually understands statistics to develop your metrics. Instead of always looking at making the next sale, try providing a good service to the customers you already have.

    Next Step Living2014-11-24
Found 11 reviews