Next Step Living Outreach Representative Reviews | Glassdoor

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Next Step Living Outreach Representative Reviews

Updated May 2, 2016

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3.4
47%
Recommend to a Friend
100%
Approve of CEO
Next Step Living CEO Chris Catalano
Chris Catalano
1 Rating
  1. Helpful (6)

    "Very friendly company with virtuous business model"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Outreach Event Representative in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Step Living full-time for less than a year

    Pros

    Young company with many outgoing younger people. The product is high quality and often at no cost to clients. People genuinely care about what they are doing for clients and the environment.

    Cons

    Seems to be some issues with payroll accounting due to recent restructuring. Some customers express dissatisfaction with servicing but remain a very small percentage

    Next Step Living2015-10-27
  2. "Outreach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Outreach Representative in North Reading, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Next Step Living for less than a year

    Pros

    Great people at all levels from top down. Company very concerned with its employees and constantly adjusting bonuses and pay to make jobs attractive.

    Cons

    Funding from investors as company not profitable

    Advice to Management

    no management left after shutdown in March

    Next Step Living2016-05-02
  3. Helpful (1)

    "Good, not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outreach Event Representative in South Boston, MA
    Doesn't Recommend
    Positive Outlook

    I worked at Next Step Living part-time for more than a year

    Pros

    Despite some potentially negative things, the job is overall good but it is NOT designed for a part-time worker. I initially started as a part-time worker and the compensation was very good for a student.

    Cons

    The upper management can struggle at times in divulging their own motives. They seem to struggle with vision and the meteoric rise has caused standards to fluctuate.

    Next Step Living2016-02-10
  4. Helpful (1)

    "Good part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Current Employee - Outreach Event Representative 

    I have been working at Next Step Living part-time for more than a year

    Pros

    The hours are flexible, but one weekend day is required for field staff. Very good if you are a student or are working another flexible job. Recently increased the backstop so it's a more liveable wage. Ability to move up through the company especially if you live in MA.

    Cons

    High turnover in outreach, lots of constant changes with products (directly impacting your job and what you can make commission on), lack of transparency on commission (though this has recently improved some), lots of external factors impacting your pay that you can do nothing about.

    Advice to Management

    Continue with efforts to be more transparent and create better reports for commission-based positions. Continue the recognition of employees from direct managers.

    Next Step Living2015-11-18
  5. Helpful (1)

    "Outreach Event Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outreach Event Representative in Trumbull, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Next Step Living full-time for less than a year

    Pros

    Kind of make your own hours, solar, energy efficiency, great pay incentives

    Cons

    young managers that do not know what they are doing, long hours for those in lower management

    Next Step Living2015-06-02
  6. Helpful (1)

    "Good people, okay work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outreach Event Representative in New Haven, CT
    Negative Outlook

    I worked at Next Step Living part-time for less than a year

    Pros

    very fun group of like minded people, independence

    Cons

    lack of structure, drive a lot

    Next Step Living2015-05-06
  7. Helpful (1)

    "Growth-centric environment, often disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outreach Representative in Boston, MA

    I worked at Next Step Living part-time for less than a year

    Pros

    Very friendly staff. Everyone is excited about seeing the company grow, at least from my experience.

    Cons

    Very disorganized. Not always clear what the company goal was, and often unclear exactly what was expected of you.

    Next Step Living2015-05-19
  8. Helpful (5)

    "Next Step Living"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outreach Event Representative in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Next Step Living part-time for less than a year

    Pros

    Helps you gain experience in a sales type job and you have a lot of chances to make a decent amount of money

    Cons

    We had to go to places like groceries stores where no one wants to take to you, so it can be very frustrating.

    Next Step Living2015-01-05
  9. "Kids playing house."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outreach Event Representative in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Next Step Living full-time for less than a year

    Pros

    The dog. Free Hot Chocolate. T-Accessible. If you know someone internally you'll get a job immediately. JEFF CHAPIN is a great guy and extremely intelligent, I really hope he reads this and it opens his eyes up to what's going on before it's too late.

    Cons

    *Ask one question, get 20 different answers. And NO ONE to provide clarity. *inter-departmental communication is non-existent and it's equally bad for the customers if they book a solar and a home energy audit I'll guarantee you they'll hate us by the end of it all. You NEXT STEP LIVING should be able to accommodate that, at the very least for the benefit of your bottom line and the customers overall experience. *If HR calls you for an internal meeting/interview they have no idea of your schedule no idea if you are working events or not. *full time reps work 2 shifts a day which can make for a 12 hr day. *They (Next Step) hasn't been profitable yet...maybe because there are too many chiefs and not enough Indians? No literally you don't know which boss to report what to? *This company IS INCAPABLE OF HANDLING the growth. They have the vision but they don't know how to seamlessly implement the policies to support it. Which is creating failure after failure.

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    Advice to Management

    One of the 10 different bosses I had should step up and start testing the reps to see where their at or re-train them, so as a company you look like a united front. Find a way to bring it together so there is more transparency department to department. Focus more on getting your numbers up rather than who gets along with who. Priority should be making money for the company first. Be considerate of people's home life: on my days off I would be expected to receive calls from work and respond to emails after working 13 days straight! I lasted a short time for these reasons. If you care.

    Show More
    Next Step Living2015-02-08
  10. Helpful (2)

    "It's a sales job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outreach Event Representative 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Next Step Living part-time

    Pros

    -Hourly Salary -Fun People -Care about the environment -Get to meet new people daily -Easy hours

    Cons

    Not for someone looking for a stable job, mostly filled with college student or recent college graduates. Management is all young and are still learning how to handle their newer offices. It's a sales job, not door to door but grocery to grocery. If you enjoy sales and can really go after people to buy a product that they personally aren't searching for then go for it, if you don't want to push products on people it will be hard to keep your numbers up. Doesn't help that the company has bad reviews on google and people can easily take out their phones, research you, and see terrible reviews on the product you are selling. Its not a long term job as none of their 3 products can be sold for longer than 5 years in each area, so they have to constantly expand. New York is next but this will hurt the previous offices when they've reached all areas of Connecticut and Massachusetts and sales will go down.

    Show More

    Advice to Management

    Hire more experienced management, having young people run other young people creates chaos.

    Next Step Living2015-01-03
Found 12 reviews