NextGen Healthcare Reviews | Glassdoor

NextGen Healthcare Reviews

Updated August 18, 2018
365 reviews

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2.8
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NextGen Healthcare President and CEO Rusty Frantz
Rusty Frantz
132 Ratings

365 Employee Reviews

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Pros
  • "Work from home options (2 per month mandatory)" (in 31 reviews)

  • "Good work life balance, fair compensation, Good work timings, good place to work for women" (in 15 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Looking forward to the future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Management in Irvine, CA
    Current Employee - Account Management in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NextGen Healthcare full-time (Less than a year)

    Pros

    Lots of opportunities to develop skill set; engage with clients. Teams are supportive and allow for flexibility after building trust.

    Cons

    We're beginning to work better together and collaborate more. I look forward to more direction from my supervisor.

    Advice to Management

    We can't wait for the next phase of growth!


  2. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Baltimore, MD
    Current Employee - Director in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NextGen Healthcare full-time (More than a year)

    Pros

    Independence and space provided to operate and deliver on ones role
    Flexible hours, option to work remote

    Cons

    Unorganized RCM vertical - In a way an opportunity

    Advice to Management

    Have right people for the right job

  3. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AR Specialist in Hunt Valley, MD
    Current Employee - AR Specialist in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NextGen Healthcare full-time (More than 5 years)

    Pros

    The Hunt Valley, MD office location is great along with other amenities in the building. Sick/ Vacation/ Grievance/ Holiday time is great. Friendly co-workers and management. Flex start time is a big plus. Company as a whole cares about each employee and includes all staff on new information as well as long term goals.

    Cons

    Not very much room for growth within the company. large work loads with understaffed teams. rarely any overtime opportunities. Expects staff to still come to work in extreme weather conditions instead of closing for staff safety. Company moral has declined over the years.


  4. Helpful (2)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Senior Accountant in Irvine, CA
    Former Employee - Former Senior Accountant in Irvine, CA
    Positive Outlook
    Approves of CEO

    I worked at NextGen Healthcare full-time (More than 3 years)

    Pros

    Work hard and learn from Sr. Management - there is opportunity for advancement.

    Cons

    Competitive culture is not for the faint of heart. Be ready to give your all.


  5. "HR Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at NextGen Healthcare full-time (Less than a year)

    Pros

    Open to new ideas and people seem nice.

    Cons

    Lot's of growing pains, too many managers, not a lot of communication.


  6. "Medical Billing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NextGen Healthcare full-time

    Pros

    Compensation and benefits are great.

    Cons

    I didn't have any cons here.


  7. Helpful (5)

    "San Diego office is decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Diego, CA
    Current Employee - Software Engineer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NextGen Healthcare full-time (Less than a year)

    Pros

    Good work life balance
    Good base salaries especially for new hires
    Profitable & growing product
    Great office and culture in San Diego. Plenty of sun, parking, restaurants, conference rooms, etc.

    Cons

    Technologies and product are showing age and need investment in modernization.
    Compensation and opportunities for individual contributors are too low to attract and retain top engineering talent.
    Too much focus on standardization and controlling costs over increasing client satisfaction, retention, and delivering business value.
    Promotions are rare / non-existent.
    Layoffs in other offices & lines of business
    Retention has been poor with many great developers leaving for better opportunities.

    Advice to Management

    Focus on hiring and retaining great employees. Promote people. Increase individual contributor compensation through bonuses or equity. Continue empowering self-organizing teams to deliver revenue and satisfied clients. Continue to invest in people. Remove ineffective management.

  8. Helpful (1)

    "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software QA Engineer in Austin, TX
    Current Employee - Software QA Engineer in Austin, TX
    Recommends
    Disapproves of CEO

    I have been working at NextGen Healthcare full-time (More than a year)

    Pros

    Work with new technologies
    Remote work
    Great facilities

    Cons

    CEO shut down Austin operations in order to buy a redundant company in his home state.


  9. "Sr client manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NextGen Healthcare full-time

    Pros

    The company has a rewarding structure. They provide incentives to the employees and promotion opportunities.

    Cons

    The job can get stressful at times. This is expected but the rewards outweigh the stressful times


  10. Helpful (1)

    "Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at NextGen Healthcare full-time

    Pros

    Decent management, good team.
    Flexible work from home.

    Cons

    Low wages compared to other companies in the same field.
    Bi-monthly pay schedule with hourly compensation.


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