NextGen Healthcare Reviews | Glassdoor

NextGen Healthcare Reviews

Updated January 21, 2019
401 reviews

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2.7
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NextGen Healthcare President and CEO Rusty Frantz
Rusty Frantz
157 Ratings

Employee Reviews

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Pros
  • "Work from home options (2 per month mandatory)" (in 34 reviews)

  • "Work life balance, Learning, Office Timings" (in 19 reviews)

Cons
More Pros and Cons

  1. "Sr client manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NextGen Healthcare full-time

    Pros

    The company has a rewarding structure. They provide incentives to the employees and promotion opportunities.

    Cons

    The job can get stressful at times. This is expected but the rewards outweigh the stressful times


  2. "Overall good but somewhat scattered"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NextGen Healthcare full-time (Less than a year)

    Pros

    Relaxing work, good benefits/pay, good location, remote option available, impactful

    Cons

    Small team, entire team works remotely, legacy software

    Advice to Management

    Overall a decent place to work, but certain departments and acquired companies are clearly given more or less attending than others. An entirely remote team can be tough, and no concrete plan for the future regarding legacy software makes new developers a bit worried for their careers.

  3. "Great Direct management to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Support Analyst in Atlanta, GA
    Current Employee - Development Support Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at NextGen Healthcare full-time (More than a year)

    Pros

    Friendly management
    Great Starting point in becoming a developer

    Cons

    Low Salary
    Minimal growth in career progression

    Advice to Management

    Help enable employees to move onto other IT positions than development,


  4. "Too many chiefs, not enough Indians"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NextGen Healthcare full-time (More than 10 years)

    Pros

    Great benefits package, co-workers are amazing, lots of room to learn new things.

    Cons

    Low pay. Not enough people to get the work done. Some people are there just to get a paycheck and do not contribute.

    Advice to Management

    Stop getting rid of hardworking employees. You need less VP’s and more employees.


  5. Helpful (2)

    "Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NextGen Healthcare full-time

    Pros

    Friendly work environment and flexible hours

    Cons

    Communication between different groups was lacking, but that changed with the new management and processes in place.


  6. Helpful (2)

    "limited growth"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    lots of experience but no growth

    Cons

    no growth and looming lay offs


  7. Helpful (10)

    "Layoffs, Layoffs and more Layoffs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NextGen Healthcare full-time (More than 8 years)

    Pros

    Good benefits and flexibility at times. Casual work environment. Dedicated team members.

    Cons

    Layoffs every other year and one this year as well. Their product and service is not strong enough in the industry. Seems like a matter of time until the Horsham office closes like others have in the past several years.

    No real path to career advancement. Constant leadership changes.

  8. Helpful (13)

    "Deteriorating Quickly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Analyst in Horsham, PA
    Current Employee - Support Analyst in Horsham, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at NextGen Healthcare full-time (More than 5 years)

    Pros

    Work from home 1-2 days per week. Nice coworkers.

    Cons

    Things have been getting steadily worse since new leadership took over a couple years ago. The focus has been on increasing revenue, cutting costs, and getting more out of employees. It's all about metrics and numbers now. Corporatism at it's finest.

    Layoffs. Reduced bonuses. High turnover. Constant pressure to do more with less. Everyone is stressed out.

    Clients used to be required to have trained and certified staff. Now most of them know little about the software and have become overly dependent on support to help them do routine tasks.

    Advice to Management

    Recognize that the employer-employee relationship is a partnership and you're not holding up your end of the bargain. The product has actually gotten worse over the past few releases. Many departments are overworked and compensation is deteriorating. Your employees are miserable.


  9. Helpful (2)

    "Stable but slow progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support
    Current Employee - Technical Support
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at NextGen Healthcare full-time (Less than a year)

    Pros

    Extensive paid training

    Cons

    No work from home options


  10. Helpful (3)

    "Excellent Opportunity for the Right Person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copywriter in North Wales, PA
    Current Employee - Copywriter in North Wales, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NextGen Healthcare full-time (More than a year)

    Pros

    Interesting work, open and friendly environment, good pay, great opportunity to learn, the individual employee counts here

    Cons

    The marketing department is finding its direction, but this creates opportunities for the individual to make meaningful contributions

    Advice to Management

    Keep doing what you're doing -- but help create a voice for the hands-on working employees; create opportunities for employees to learn and grow