Nextag Reviews in San Francisco, CA | Glassdoor

Nextag San Francisco Reviews

55 reviews

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55 Employee Reviews

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Pros
  • Ok work-life balance for most employees (in 10 reviews)

  • Some of the employees are good people (in 5 reviews)

Cons
  • Upper Management is biased & clueless (in 6 reviews)

  • Legacy system, you only learn their system so you gain no transferable skills (in 4 reviews)

More Pros and Cons

  1. Helpful (7)

    "Worst place to work in Bay Area. Nextag has legions of angry and frustrated employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Nice workmates (not lower management).
    - Clean toilets (but no facilities).
    - Nice building.
    - Good location in San Mateo.

    Cons

    - The management system is structured to the point that there is no accountability.
    - Managers never provide positive feedback.
    - Managers fail to provide rewards or recognition for positive employee performance.
    - Managers ignore selected people and discriminate against many employees.
    - Managers change their minds frequently leaving employees off-balance.
    - Many managers are not qualified for the boss job by either skills or experience.
    - Most of management do not accept constructive feedback and suggestions for improvement and do not have the courage to deal with a difficult situation despite knowing that it is the right thing to do.
    - Managers cause dissention among staff members by their actions and comments.
    - Managers fail to communicate, and don not even have, expectations, timelines or goals.
    - Managers have no strategy for improvement or team success.

    Advice to Management

    Upper management should be more aware of what is going on in the company. They are losing many good hardworking employees due to incompetent lower management.


  2. Helpful (6)

    "Terrible divide and rule management - worst place ever to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    None. Bad pay. Bad hours and a manager staring over your back as long as you are in office

    Cons

    Too much Politics.
    Management rewards itself - not employees.
    Hardly anyone in the place dares to smile or look happy.
    No retirement plan benefits
    Do not dare to voice any discontent.
    No good work ever gets rewarded.

    Advice to Management

    Treat your employees like human beings. They are the company - not your data centers.

  3. Helpful (4)

    "Good place to work for talented engineers"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer I in San Mateo, CA
    Current Employee - Software Engineer I in San Mateo, CA
    Recommends
    No opinion of CEO

    Pros

    Laid back, good perks like free food in the kitchen, challenging work, fun coworkers, and good salary compared to other offers I received.

    Cons

    Long hours (10 to 7PM with an hour lunch), sometimes a little bit disorganized...but that's ok considering it's a small company. Very profit centric which is good but stifles creativity a little.

    Advice to Management

    Explain things better to engineers when they ask. A little bit of knowledge goes a long way. Sometimes hard to know what other people in the company are doing.


  4. Helpful (4)

    "A serious place to work but hard work is rewarded!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Mateo, CA
    Current Employee - Senior Software Engineer in San Mateo, CA
    Recommends
    No opinion of CEO

    Pros

    The company is very focused on growth. As an engineer, you are exposed to business metrics and how your work can impact those metrics. If you can take on ownership, more responsibilities are given to you and you are rewarded with good salary increases and annual stock option grants.

    If you are serious about your career and willing to work hard to be rewarded, this is a great place to be.

    Management is very flexible about time off. Many engineers take 3-4 weeks off to go back home to their own country.

    Cons

    If you just want a 9 to 5 job, this is not a good place to be. You are expected to own what you deliver and you may be on-call if there is a livesite issue with what you own.

    Having QA in India makes coordination more challenging. Sometimes, there could be a one-day turnaround cycle because of time difference. You may need to communicate with them at night from home to get the issues resolved.

    The codebase has some legacy code that is difficult to maintain and you may need to rewrite chunks of it to really make it work.

    There is not a lot of time for chit-chat and there is not a lot of time for socializing.

    Advice to Management

    You can make it a more fun place to work by allowing more time for knowledge sharing and also for more team activities.


  5. Helpful (8)

    "Best kept secret in the bay area"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in San Mateo, CA
    Current Employee - Engineer in San Mateo, CA
    Recommends
    Approves of CEO

    Pros

    I have read somewhere that strength is the virtue that makes all other virtues possible. NexTag is the strongest company in its category by a wide margin. I don’t claim to know what made the company so successful, but I know enough to know that it is not accidental.

    - There is a lot of emphasis on measurement. So ‘what is’ trumps the notion of ‘what should be’
    - Lot of investment made on building internal tools and processes that make this company run as a well-oiled machine. This is likely one of the most efficiently run companies any where.
    - For a company of this size, it has very structured management and employee review processes. Feedback is not just feel good positive stuff, but can be helpful in professional development.
    - The company has the culture that values flexibility and ability to change direction on the flip of a dime.
    - Absolutely no wastage. No dead-end projects. No cover for incompetence.
    - Very detailed oriented and competent top management. No attrition at top levels.

    On employee matters, the management is direct and fair. All promotions happen with-in. There is absolutely no favoritism or politics. I don’t know where the criticism about long work-hours coming from. May be it was so when it was smaller. They expect honest 8 hours work day, but not too much more. Nobody works on weekends. There are lot of nice perks like well stuffed kitchen (lot of healthy stuff such as fruits and low-fat yogurts) and ergonomic Aeron chairs to all. Benefits and pay are above average.

    If you are a capable engineer, looking for a company with strong fundamentals, self motivated, patient and willing to work had to build up your reputation by showing good results; you will have a bright future at NexTag.

    But if you are technically mediocre and/or look for marketing fluff in order for you to feel good about working ... don't apply. This ought to be one of the most undersold companies internally or externally.

    Cons

    If you are a capable and experienced engineer, you may need a lot of patience before your capability and experience is fully utilized. The company is deeply and rigidly hierarchical and managers can over rule you even on technical matters. Because of their promotion with-in policy, you may be at the bottom rung for too long. That can be suffocating.

    Information does not flow as well as it should.

    Company does not support professional development activities such as attending conferences, networking, taking technical or management courses. You are expected to take care of yourself.

    Advice to Management

    You are too risk averse.

    Employees do not feel appreciated or valued. Some may choose to leave for that reason.

    Business success contains the seeds of its own destruction – Andrew S. Grove.
    Honestly solicit feedback from front lines and bottom rung engineers and listen carefully to spot brewing troubles before they become too big.


  6. Helpful (5)

    "Catch the ball..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Mateo, CA
    Former Employee - Senior Software Engineer in San Mateo, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The pay is above average.

    Cons

    1. No appreciation for good work but big punishment for non-related live site issues.
    2. Management wants to track everything via Bugizlla
    3. The management only knows to define rules to follow wich delays everything.
    4. The code base is a nightmare and no suggestions would be taken for improvement.

    Advice to Management

    1. Come on, at least componentalize the code line and make my IDE works faster.
    2. When blaming for live site issues to the poor engineers, why don't you try to give yourself a rating of 1: "Always don't meet expection"


  7. "Nextag Managers ... Wake up and change the work culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in San Mateo, CA
    Former Employee - Finance in San Mateo, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Salary seems to be good but beware of it. All that glitters is not gold

    Cons

    No family life. Employees switch their roles at home. Management does not know how to treat their employees. Some of the employees did not return back after 3 days of joining the company. Employees who are stuck for more than 3 years are stuck for good. They cannot fit in any other work culture. Management nit-picks on the job done by sub-ordinates. No appreciation for good work. Management does not like to move forward with time. They use the old mechanism of work. People have not yet gone to EDD to complain about their managers and the company work culture.
    People have become thick skinned. They have no emotions. Over a period of time, they have become a bunch of weirdos.

    Advice to Management

    Wake up folks. Try to respect your sub-ordinates. They work for the company and are not slaves. Try to motivate the employees with good words and appreciation for whatever they do. Management exists because of their sub-ordinates. If the sub-ordinates do not want to work for you ..... there is no role for the managers to manage anyone. This impacts the personnel life...yours as well as all others working there.

  8. Helpful (5)

    "Good people in a scary place"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Mateo, CA
    Former Employee - Software Engineer in San Mateo, CA
    Disapproves of CEO

    Pros

    Compensation, friends, bonuses, great health insurance for a technology company.

    When I was at NexTag they were doing really well because of the booming mortgage industry. Bonuses were generous and the best performers were rewarded greatly. In Engineering there are good and bad managers. I think most of the good ones left by now since the partial stock exit event. My manager was great but there were bad ones that really abused their underlings. One of these horrible managers got fired for forcibly borrowing money from his employees. The health insurance was also pretty awesome if you have a family. Believe it or not I had friends there and we talked and went out to lunch, but the office itself is very very quiet.

    Cons

    long hours, outsourced Indians, the CEO

    I didn't work very long hours, but there were just too many workaholics at that company. The CEO is a prime example. Additionally, there was too much micromanagement from the CEO and not from my manager. He would actually go into an engineering group and tell them to build something by next week. It was bizarro world. Everyone also changed cubes a lot because people are leaving all the freaking time.

    Advice to Management

    Leave the employees alone and trust them, and maybe they'd not leave so much. Money isn't the only thing that makes people happy.


  9. Helpful (4)

    "NexTag has an oppressive atmosphere that drives away employees despite good compensation and competent management."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Mateo, CA
    Former Employee - Software Engineer in San Mateo, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you're a software engineer, you're willing to work hard and you have good ideas that result in measurable positive revenue, the opportunity is there to get promotions and big pay raises. However, this is less true than it used to be because company growth has somewhat stagnated due to a poor economy. Management is competent and very driven by increasing margin and revenue, so the company is profitable, raises are good and jobs are secure.

    Cons

    The company has a strong culture of distrust and disrespect of the employee. Nobody gets to work from home, sick leave and vacation time come from a common pool and management monitors employee hours. Everybody is expected in the office before 10am, which is very unusual for a Silicon Valley company. Employees are made to feel guilty if they don't work long hours, which will eventually result in discipline regardless of actual output. On top of all this, anyone who's not a software engineer is undervalued, resulting in both being underpaid and overworked. Overall, a truly dreadful place to work. As a result, turnover is incredibly high, on the order of 30-40% turnover annually.

    Advice to Management

    Treat employees with trust and respect or else good people will keep leaving even if they get paid well.


  10. Helpful (3)

    "Lack of innovation will eventually catch up with the business"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Mateo, CA
    Current Employee - Software Engineer in San Mateo, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The best thing about the company is the level of competitive salary it offers vs. other pre IPO company. Overall, the pay is not astronomically compare to other publically traded companies. Another benefit of NexTag is the stability of the job. The company is doing well financially, so job security and such are fairly stable. Pay and stability, those are two main things I would consider as NexTag's greatest strength.

    Cons

    There are a lack of opportunity to grow both professionally and advance in the company. Although advancement do happen to people who have worked for a long time in the company, but it seems all advancements are by attritions when people leave the company.

    Advice to Management

    Have more clear goal of the business, be bold and innovative.


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