NexusOp Reviews

Updated Nov 29, 2017

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3.4
67%
Recommend to a Friend
Pros
  • "NexusOp gives me the opportunity to work from home along with my very on schedule that i set myself(in 95 reviews)

  • "I have always been paid on time(in 33 reviews)

Cons
  • "Once you get flagged your call volume decreases drastically(in 15 reviews)

  • "People do not usually call a customer service line when they are happy(in 13 reviews)

More Pros and Cons
  1. "Flexibility and Pay"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IBO 
    Recommends
    Positive Outlook

    I have been working at NexusOp part-time for less than a year

    Pros

    I love the flexibility of the schedule available. We are paid on time every week. Never late.

    Cons

    Not enough call volume at times.

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  2. "extra cash"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at NexusOp part-time

    Pros

    easy to work from home and get direct deposit for your work, I only worked for short time but it was good side job opportunity for extra cash

    Cons

    most of the people i spoke to wanted their money back.

  3. Helpful (1)

    "Sidd job yes, main job no"

    3.0
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at NexusOp part-time for less than a year

    Pros

    Flexible, good for a side job but not your main job

    Cons

    If you are not recieving calls then you aren't getting paid.

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  4. "Customer service"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tampa, FL
    Recommends
    Neutral Outlook

    I have been working at NexusOp full-time for more than a year

    Pros

    flexible and always pay on time, easy user interface, great pay

    Cons

    sometimes for no reason you stop receiving calls for days or even weeks, and support tickets are not always answered,i have not recived calls in over 2 weeks

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  5. "Very Flexible"

    4.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - CSA 
    Recommends
    Positive Outlook

    I have been working at NexusOp part-time for less than a year

    Pros

    Flexibility, paid on time, easy job

    Cons

    Kind of low paying job

  6. "nexusop review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Boca Raton, FL
    Recommends
    Positive Outlook

    I have been working at NexusOp full-time for less than a year

    Pros

    work from home position and set your own schedule

    Cons

    My exerience had been good but sometimes call are dropped

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  7. Helpful (1)

    "Best work from home company I've worked for so far!"

    4.0
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at NexusOp part-time

    Pros

    NexusOp makes sure their agents are paid on time, every week and accurately. For a new work from home company, they pay on time and they're a real company. I enjoy working from home with a flexible schedule.

    Cons

    No cons with me so far.

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  8. "Working with Nexusop"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook

    I have been working at NexusOp full-time for less than a year

    Pros

    Great Job!! Set your own hours

    Cons

    You have to learn mostly on your own

  9. "Enjoyment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Rent to Own Specialist in Hillside, IL
    Recommends
    Neutral Outlook

    I have been working at NexusOp part-time for less than a year

    Pros

    I really enjoy working at Nexusop. I learn a lot! Sometimes, I really get to interact with people. My self-esteem increases and remains balanced. It's a productive company which allows its employees to grow and succeed in sales, the experience of working at a call center from home, and customer service.

    Cons

    I don't understand everything that Nexusop does.

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  10. Helpful (1)

    "Awesome Work-From-Home Position"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent, Escalation Agent in Jamison, PA
    Recommends
    Positive Outlook

    I have been working at NexusOp part-time for less than a year

    Pros

    Get paid each week on time. There is no minimum or maximum amount of work to do; you work at your own pace. FREE TRAINING COURSES!! You become an Independent Contractor working with this company. Easy to work with the dialer webpage, everything is easy to navigate and understand. Can earn up to $12/hr depending on your work ethic and enthusiasm to work.

    Cons

    You won't be making thousands per month. Sometimes the dialer drops calls or disappers on your screen while answering calls. Sometimes "live chat" to ask a more experienced agent for immediate assistance isn't as immediate as NexusOp promises. During training, you are not slowly introduced to demo calls to allow you to experience what phone calls will be like to ensure your confidence on beginning on your own; but you should catch on after the first few calls.

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Found 182 reviews