Nielsen Reviews in Canada | Glassdoor

Nielsen Canada Reviews

Updated May 19, 2017
56 reviews

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3.2
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56 Employee Reviews

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Pros
  • It is possible to work from home (in 231 reviews)

  • work life balance is really important and Nielsen is one of those research firms who can provide this benefit (in 214 reviews)

Cons
More Pros and Cons

  1. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Analyst in Markham, ON (Canada)
    Former Contractor - Analyst in Markham, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nielsen as a contractor (Less than a year)

    Pros

    Location is good for suburbanites, pay was decent for years of experience that I had.

    Cons

    Empty office, company morale was low, tasks may become menial after time, building itself has no perks.


  2. "Everything depends on the manager you have"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Information Support Specialist in Markham, ON (Canada)
    Current Employee - Client Information Support Specialist in Markham, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nielsen full-time (More than a year)

    Pros

    - Working from home, Flex Time, Casual attire
    - Lots of colleagues have been here for decades so you can learn from them easier

    Cons

    - Management prevents you from advancing your career
    - Lots of people have been there for decades and there isn't much drive
    - Always a potential to be offshored
    - When one person resigns, sometimes they are not replaced but either their workload spread around or their position is offshored
    - Teaching offshore what to do and fixing their little mistakes (like proof-reading their emails)
    - Lots of restructures in Operations, pretty much 2/3 times per year

    Advice to Management

    - Allow your employees to advance their careers rather than keeping them locked into their current roles, and ensuring that happens by providing negative reviews
    - Some managers fight for you and want you to stay in the company and advance your career, while others block you from any type of advancement


  3. "Bad for lower-level jobs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Interviewer in Montreal, QC (Canada)
    Former Employee - Research Interviewer in Montreal, QC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nielsen part-time (More than a year)

    Pros

    Opportunity for advancement within (even from the lowest of positions, I've seen people rise to Senior Analyst type positions within a few years)

    Hours flexibility (especially true for lowest positions, but still true for their supervisors and for analysts)

    Cons

    Poor lower level management at Montreal office (Newbie crop, inexperienced)
    Decreasing performance incentives
    Poor recognition of good performance (during days where nobody gets completes, I have on several occasions gathered multiple completes in a row and taken a 5 minute exhaustion break, only to get scolded for "slacking")

    Advice to Management

    Have a senior level manager oversee your new crop of lower level managers. Bring fresher, more welcoming culture to Nielsen call centers to counter the boring nature of the job.


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  5. "Associate Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Market Analyst in Markham, ON (Canada)
    Former Employee - Associate Market Analyst in Markham, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nielsen (More than a year)

    Pros

    Great clients, flexible work, young culture

    Cons

    Expect long hours
    Little progression
    Management plays finger pointing game across the company

    Advice to Management

    Look at your turnover rate.


  6. "Analyst - Continuous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Markham, ON (Canada)
    Current Employee - Analyst in Markham, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nielsen full-time (More than a year)

    Pros

    Nielsen has great flexible hours but that's the extent of the perks at this company. Decent analytical training ground post university.

    Cons

    The outlook of this company is outdated and losing credential among clients. Very limiting career wise, HR and Analyst manager are very "by the books" in terms of progression. Don't stay too long at Nielsen if you want a successful career. As an analyst, a lot of your time will be spent copying and pasting monthly data reports.

    Advice to Management

    Focus on delivering insights not data, work more as a partner with clients rather than a profit seeking organization. Revise your pricing model to match a results oriented consulting service as opposed to a monopolistic data provider.


  7. "Client business partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Business Partner in Markham, ON (Canada)
    Current Employee - Client Business Partner in Markham, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Nielsen full-time (More than 10 years)

    Pros

    Very flexible with daily schedule and work from home is a great perk. Commute is okay as location is in Marham.

    Cons

    Crazy workload and hours each week. With drastic downsizing over the last ten years the company has never returned to the competitive, fun environment it used to be. Many great people have left over the years.


  8. "Well respected company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Associate in Markham, ON (Canada)
    Current Employee - Full Time Associate in Markham, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nielsen full-time (More than 10 years)

    Pros

    Salary is decent.
    People are amazing.

    Cons

    Often used as a learning platform before departing for the client side.
    Can get stuck in a role.

    Advice to Management

    Act on plans


  9. "Product Owner Intern"

    Star Star Star Star Star
    Former Employee - Business Analyst/Product Owner in Hamilton, ON (Canada)
    Former Employee - Business Analyst/Product Owner in Hamilton, ON (Canada)
    Approves of CEO

    I worked at Nielsen full-time (Less than a year)

    Pros

    Great place to work. Lot of support from peers and mentors to excel in workplace

    Cons

    Nothing substantial as a con

    Advice to Management

    Great place


  10. "Senior Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nielsen full-time (More than 3 years)

    Pros

    Great analytic team in Montreal, and great management team too
    Changing company image with client base, progressing finally with new client managers
    Great autonomy, work/life balance
    Fair pay, downtown office location

    Cons

    Some periods of very high volume of work requiring overtime
    Still battling some internal hurdles, but improving
    Handful of "Global" scale clients that do exciting work

    Advice to Management

    Continue on change path! Growing excitement in types of projects and engagement of clients!


  11. "No work-life balance & below market compensation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Markham, ON (Canada)
    Former Employee - Analyst in Markham, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nielsen full-time (More than a year)

    Pros

    - Young teams/office (if you work in professional services)
    - Work from home flex
    - Global company
    - Exposure to lots of CPG & retail clients/client senior leadership
    - Easy going environment (not *extremely* competitive)
    - "Ready to rotate" lets you move between teams and try out something different/new (didn't do this myself)

    Cons

    - 0 work life balance (depending on your team/account, some teams don't work much at all, but payment is the same across the board)
    - Minimal resources (always in hiring freeze, won't even fill vacancies... leaves the rest of the associates to pick up work)
    - Unsupportive Senior Leadership (don't care about culture, just bottom line)
    - Below market compensation
    - Few perks (no Christmas parties, happy hours, or employee benefits)
    - Old, unappealing office and awful cafeteria
    - Clients can be extremely demanding depending on your account
    - Clunky/old data processing programs, slow computers
    - Really high turnover, makes it harder for team to compensate with fewer people/untrained new hires

    Advice to Management

    (1) Don't ride on the backs of high revenue teams to compensate for losses in other areas
    (2) Appreciate your employees and offer perks or pay more
    (3) Don't expect existing team to take on work from vacancies, fill in empty spots as soon as possible
    (4) Do something to fix turnover


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