Nielsen Reviews | Glassdoor

Nielsen Reviews

Updated September 19, 2018
3,719 reviews

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3.6
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Nielsen Chief Executive Officer Mitch Barns
Mitch Barns
1,337 Ratings

3,719 Employee Reviews

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Pros
Cons
  • "It's hard to have work-life balance" (in 277 reviews)

  • "Working on long hours with numbers" (in 176 reviews)

More Pros and Cons

  1. "Membership Representatives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National SWAT in Durham, NC
    Current Employee - National SWAT in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nielsen full-time (More than a year)

    Pros

    Great place to work and very flexible hours. This job has been so awesome from the start and I encourage anyone wanting to progress thru their career to work for Nielsen. The possibilities are endless.

    Cons

    I do not see any reason for sales executives to fail with Nielsen.

    Nielsen Response

    Aug 22, 2018

    Thank you for taking the time to share your thoughts. We are happy to hear that you are having a great Nielsen experience so far!


  2. "Membership Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nielsen full-time

    Pros

    Flexibility, benefits, Good work environment.

    Cons

    I can't think of any cons

  3. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistanr, Bookkeeping/Coordinator in Lake George, NY
    Former Employee - Administrative Assistanr, Bookkeeping/Coordinator in Lake George, NY
    Recommends
    Positive Outlook

    I worked at Nielsen full-time (More than 3 years)

    Pros

    Full time steady employment with room to grow and excel.

    Cons

    None that i am aware of.

    Advice to Management

    Please teview my tesume, i feel like this pposition woyld be a great match


  4. "Nielsen is a great company but it urgently need a Leadership change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Manager in New York, NY
    Former Employee - Client Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Nielsen full-time (More than 8 years)

    Pros

    You will be trained and exposed to do impactful market and consumer analysis. They will provide to you all the necessary tools you need to learn and grow professionally. Great and smart people to work with.

    Cons

    Business is not doing well.
    There have been a lot of laid off's since 2016.
    Understaffed teams overwelmed and working more than 40 hours a week.

    Advice to Management

    You urgently need to better motivate and gain the trust of your associates. They can produce more for Nielsen and it will help to bring positive revenue results.
    I also strongly encourage Senior Leadership to have a more formal and annonymous survey sent to the associates about their leaders (Directors and VP level) performance. It is a two way street and I can promise you that there will be a lot of productive insights and reasons behind the lack of motivation and performance of your teams. They may need leaders and not bosses.


  5. "Not bad for entry job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good learning curve when you start

    Cons

    No career plan, you just wait


  6. "Used to be a nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Chicago, IL
    Former Employee - Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nielsen full-time (More than 8 years)

    Pros

    Co-workers are great. Work was mostly fulfilling.

    Cons

    After being taken over by former GE people, it's been several years of outsourcing, layoffs, shrinking raises, less frequent reviews, and a lot of layoffs.


  7. "Associate Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nielsen full-time (More than 3 years)

    Pros

    Exposure to many incredible, high caliber clients and senior colleagues

    Learn a ton about consumer insights, marketing effectiveness, working with syndicated data, advanced statistical analyses, etc

    Great to have on resume

    Opportunity to really sharpen yourself personally and professionally

    Cons

    Heavy workloads...many regularly work nights and weekends

    Lack of structure/constant rotations and turnover among managers

    Sink or swim style onboarding is fairly common

    High stress / low morale ... clients are all struggling

    Promotional freezes can occur

    Always trying to get the more work out of you, and act like it's fine because there's a "great culture"...but there's actually not

    Screwy IT system overhaul, its not been going well but the company has thrown so much $ at it and has seen very high turnover among IT leaders

    CEO and CFO are out...possibly will be acquired by private equity (may actually work out better in the end)

    Pay is decent but benefits are mediocre...overall comp was not worth it to me to stay and put up with everything

    Unfortunately there are some really horrible managers, but they don't give an opportunity for you to review your manager so it's difficult to provide feedback that someone is not an effective leader

    Advice to Management

    Take a hard look at what you consider the company culture to be. It's touted to be amazing and makes the top lists for diversity, etc but in reality the culture is seriously lacking. I can't speak to the Chicago or NYC major hubs, but at the location I worked (which still had 100 or so employees) the culture was a joke. Hardly anyone came to events (only the same 5-10 or so people) because they didn't care to connect with colleagues outside of work, or they were too busy drowning in client projects.

    Speaking of culture, let's take a minute to talk about the people leaders. Nielsen doesn't seem to do a great job in vetting low to mid level people leaders- while I had a few incredible managers, there were an equal number of "managers" who seriously did not know how to motivate, coach, and inspire employees. For one, it's hardly inspiring when your manager is working nonstop nights and weekends and can barely make time to meet with you.

    Stop being so cheap with not backfilling open positions due to high turnover. Everyone is drowning in work and you're not helping the business turn itself around when you have client facing employees with poor morale. If they don't know already, HR needs to get a grip on how crummy the client service employee experience is these days. They seemed a little out of touch with reality when I was there.

  8. Helpful (2)

    "Nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Research Associate in Dallas, TX
    Former Employee - Market Research Associate in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nielsen part-time (More than a year)

    Pros

    My coworkers were kind and there were so many different kinds of personalities around, never a boring time with them. The pay was good for a then 19-20 year old with no real bills besides a phone, and being able to make your own schedule every two weeks was amazing!

    Cons

    Management just looked at me like a joke when I brought up taking a slightly higher position that was open after I had been there for 2 years already, while another person that was in my training group was taken seriously.


  9. "PRS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nielsen (More than 3 years)

    Pros

    Benefits and pay is good .

    Cons

    Turnover and management is not consistent

    Advice to Management

    Stay consistent and focused


  10. Helpful (2)

    "This ship is sinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Nielsen full-time

    Pros

    * Legacy solutions well known by clients
    * Top quality, hard working associates
    * Flexible hours

    Cons

    * Constant restructuring
    * Round after round of downsizing
    * Resources cut to the bare bones minimum
    * Losing retail strategy
    * Increasingly strong emphasis on sales over service - and clients are noticing
    * Slow to respond and adapt to industry trends
    * Limited resources to support employees - and those are being cut every day

    Advice to Management

    Staff up and invest in your employees. Morale is in the toilet and sinking lower every day. Take notice and recognize associates for the endless hours they pour into the company, rather than further cut their resources and support and simply expect those remaining to absorb more.


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