Nine West Reviews | Glassdoor

Nine West Reviews

Updated June 27, 2017
312 reviews

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2.9
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Nine West President and CEO Wesley R. Card
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76 Ratings

312 Employee Reviews

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Pros
Cons
  • Business did not promote work-life balance (in 9 reviews)

  • Never backed by upper management when customer issues were presented (in 15 reviews)

More Pros and Cons

  1. "great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nine West part-time

    Pros

    multicultural, fast pace, fun enviroment

    Cons

    cut down on hours. too many employees


  2. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Washington, PA
    Current Employee - Store Manager in Washington, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nine West full-time (More than a year)

    Pros

    Good PTO benefits, room for advancement.

    Cons

    Customer attitudes, sales goals, little resources.

    Advice to Management

    Good company to start out.

  3. "Clerk to manager trainee in less than 1 year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Trainee in Santa Barbara, CA
    Former Employee - Manager Trainee in Santa Barbara, CA

    I worked at Nine West full-time (More than a year)

    Pros

    They want to promote from within

    Cons

    Management can be less than professional and gossipy. Guilt -trip employees into working on scheduled days off

    Advice to Management

    Respect the time off of your employees - we will enjoy our time working more!


  4. "Ok for retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nine West full-time

    Pros

    There was a large team and it was a comfortable environment. Dress code was casual and clean. Hours dependent on the mall. company gave special days of extra benefits.

    Cons

    At the time store manager was not very clear communicator. Since then management has changed.

    Advice to Management

    Clear communication. No drama.


  5. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nine West full-time

    Pros

    Cute shoes but that's about it

    Cons

    This was the worst company I ever worked for. I was a DM previously with another company and regretted ever leaving. Upper management was horrendous!! I had a DM and area manager who were both fired for breaking policies after I left but while I was there, treat me like garbage. I was verbally abused by the DM and should have went to HR immediately but felt the whole upper management was so clicky it would have been worse for me. They spend more time worrying about how a shoe is displayed then they do with customer service. The metrics employees have to meet are a joke and I got out as soon as I could. This company is AWFUL!!!

    Advice to Management

    Spend more time praising people then treating hard workers like garbage.


  6. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nine West (Less than a year)

    Pros

    Flexibility, Room for growth

    Cons

    Too many store closings


  7. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nine West part-time

    Pros

    Good flexibility and good benefits

    Cons

    unorganized and not as friendly as should be

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lansdale, PA
    Former Employee - Sales Associate in Lansdale, PA

    I worked at Nine West (More than 3 years)

    Pros

    Great hours, flexible staff, encouraging management and room for upward mobility

    Cons

    Low salary, but an easy fix


  9. "Constant upheavals in corporate leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in New York, NY
    Former Employee - Sales Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nine West full-time (More than 10 years)

    Pros

    The corporate staff is very supportive of each other. There is good teamwork within Departments. Many people are dedicated and very good at what they do.

    Cons

    Frequent management upheavals cause reversals of strategies negating months or years of previous work. Decisions are made out of desperation then completely abandoned under next regime. Top leadership is not open to any discussion. There is constant fear of layoffs as a result of failed management strategies. There are some weak support areas and systems that go unaddressed. There is lack of communication between functions. Strong teams are expected to pick up the slack.


  10. "Good Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    People are very nice

    Cons

    there are not any I can think of


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