Nine West Reviews | Glassdoor

Nine West Reviews

Updated November 5, 2017
321 reviews

Filter

Filter

Full-timePart-time

321 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Business did not promote work-life balance (in 9 reviews)

  • Never backed by upper management when customer issues were presented (in 15 reviews)

More Pros and Cons

  1. "Clerk to manager trainee in less than 1 year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Trainee in Santa Barbara, CA
    Former Employee - Manager Trainee in Santa Barbara, CA

    I worked at Nine West full-time (More than a year)

    Pros

    They want to promote from within

    Cons

    Management can be less than professional and gossipy. Guilt -trip employees into working on scheduled days off

    Advice to Management

    Respect the time off of your employees - we will enjoy our time working more!


  2. "Ok for retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nine West full-time

    Pros

    There was a large team and it was a comfortable environment. Dress code was casual and clean. Hours dependent on the mall. company gave special days of extra benefits.

    Cons

    At the time store manager was not very clear communicator. Since then management has changed.

    Advice to Management

    Clear communication. No drama.

  3. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nine West full-time

    Pros

    Cute shoes but that's about it

    Cons

    This was the worst company I ever worked for. I was a DM previously with another company and regretted ever leaving. Upper management was horrendous!! I had a DM and area manager who were both fired for breaking policies after I left but while I was there, treat me like garbage. I was verbally abused by the DM and should have went to HR immediately but felt the whole upper management was so clicky it would have been worse for me. They spend more time worrying about how a shoe is displayed then they do with customer service. The metrics employees have to meet are a joke and I got out as soon as I could. This company is AWFUL!!!

    Advice to Management

    Spend more time praising people then treating hard workers like garbage.


  4. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nine West (Less than a year)

    Pros

    Flexibility, Room for growth

    Cons

    Too many store closings


  5. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nine West part-time

    Pros

    Good flexibility and good benefits

    Cons

    unorganized and not as friendly as should be


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lansdale, PA
    Former Employee - Sales Associate in Lansdale, PA

    I worked at Nine West (More than 3 years)

    Pros

    Great hours, flexible staff, encouraging management and room for upward mobility

    Cons

    Low salary, but an easy fix


  7. Helpful (1)

    "Constant upheavals in corporate leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in New York, NY
    Former Employee - Sales Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nine West full-time (More than 10 years)

    Pros

    The corporate staff is very supportive of each other. There is good teamwork within Departments. Many people are dedicated and very good at what they do.

    Cons

    Frequent management upheavals cause reversals of strategies negating months or years of previous work. Decisions are made out of desperation then completely abandoned under next regime. Top leadership is not open to any discussion. There is constant fear of layoffs as a result of failed management strategies. There are some weak support areas and systems that go unaddressed. There is lack of communication between functions. Strong teams are expected to pick up the slack.

  8. "Good Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    People are very nice

    Cons

    there are not any I can think of


  9. "Head of Samples"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Allocator in Bristol, PA
    Current Employee - Allocator in Bristol, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nine West full-time (More than 10 years)

    Pros

    They were very good to their employees, it was like a family for the most part of my career there. Great benefits all the way around.

    Cons

    Once they were bought out the last time, it wasn't family oriented anymore, You were just a number.


  10. Helpful (1)

    "Stay far away from this company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nine West full-time (Less than a year)

    Pros

    Great Enployee Discount
    Fashionable Footwear
    Options are unlimited for different styles.

    Cons

    Management is very childish, lack of teamwork and organization within the company. Some stores including my location were still using dial-up in 2017. The store was not update at all and the lack of care from corporate shows how they are not concerned for their retail stores throughout the company.

    Advice to Management

    Learn to separate your personal life from business and keep a professional attitude always within the workplace. Your employees look up to you but when you treat them like crap that's when they leave.

    If I could give no stars I would but it required some sort of rating.


Showing 321 of 327 reviews
Reset Filters