Nine9 Reviews | Glassdoor

Nine9 Reviews

Updated May 21, 2018
49 reviews

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49 Employee Reviews

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Pros
  • "Being in the entertainment industry was really fun and exciting for me" (in 3 reviews)

  • "Absolutely adore my Office Director and coworkers, makes the work day fun and stress-free" (in 2 reviews)

Cons
  • "Upper management treats staff poorly, multiple offices closes, lawsuits and name changes" (in 3 reviews)

  • "They accept EVERYONE from open calls, THEN tells them during the second round that the clients are expected to pay for representation" (in 3 reviews)

More Pros and Cons

  1. Helpful (5)

    "SCAM! SCAM! SCAM! SCAM! RUN!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Coordinator in Atlanta, GA
    Former Employee - Talent Coordinator in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nine9 full-time (Less than a year)

    Pros

    My Coworkers were cool to work with

    Cons

    All a numbers game, most of the people coming in as "Talent" don't even know why they're even there. No work life balance. $7.25 base pay VS commission. TRUST me you'll be seeing a lot more base pay then commission, most of the people they invite in are unemployed and look nothing like the entertainment industry. After you take their money you just send them about they're merry way . EXTREMELY HIGH Turn Overate, In just one month of being there the team change at least 3 times between my peers, management, and receptionist.

    Advice to Management

    BETTER PAY, TREAT YOUR EMPLOYEES BETTER, BETTER PAY

    Nine9 Response

    Apr 2, 2018 – Rep. Management

    Hi and thanks for the feedback. It's always disappointing to see a former employee disliked their experience at our company and we're sorry to hear this was the case for you. We've been taking the... More


  2. Helpful (4)

    "Talent Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nine9 full-time (Less than a year)

    Pros

    Cool high energy job. Relaxed working environment

    Cons

    You basically work lots of free hours. Its hourly vs commission. My check has been $350 for 2 full weeks before and I worked 80 hours.

    Advice to Management

    Pay your employees better if you want to stop losing good hardworking employees

    Nine9 Response

    Apr 3, 2018 – Rep. Management

    Hello and thanks for the review. We've been working on making sure all of our employees are properly compensated. We're happy to say that since you've worked with us we've consistently spoken with... More

  3. Helpful (5)

    "Place is a scam"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Nine9 part-time

    Pros

    I can't say there are pros to working there.

    Cons

    Place is a scam
    Hires unaware children
    Takes hundreds of peoples' money with false given hope

    Nine9 Response

    Apr 3, 2018 – Rep. Management

    Hello and thanks for the review. It sounds like there is more we could have done during your time here to have made sure you properly understood our companies values. As you likely know, our company... More


  4. Helpful (5)

    "Be mindful.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marietta, GA
    Former Employee - Anonymous Employee in Marietta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nine9 full-time (Less than a year)

    Pros

    Money, & networking.. the money is easy if you have a sales background. I mean, if you enjoy taking folks rent money, and stuff...

    Cons

    Lies and deceit, although this a "in exclusive" "casting company" your job is to sign talent, the biggest con is that they have to come in financially prepared with 24-48hrs, and if they dont, you have to MAKE them cough up money, and then potentially buy photos if not same day within 1-2weeks after enrollment... smh

    Advice to Management

    My advice to management is that everything that glitters isnt gold, always protect your "employees" because without the employees there is NO business.. have there best interest, and never EVER take them granted.

    Nine9 Response

    Apr 3, 2018 – Rep. Management

    Thanks for taking the time to leave us a review and for giving us your feedback. Our company does require an enrollment fee which we are upfront about and explain in the first Open Call with talent... More


  5. Helpful (1)

    "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nine9 full-time

    Pros

    Good work culture in individual offices.

    Cons

    No time off. Rude upper management. Work holidays. No employee incentives.

    Advice to Management

    Lower your prices, and offer holidays off for employees.

    Nine9 Response

    Apr 3, 2018 – Rep. Management

    Hello,

    Thanks for taking the time to share your thoughts about Nine9 since your employment with us. We do currently offer time off for our current employees and a number of incentives for all of... More


  6. Helpful (4)

    "They don't care about you or the people they scam daily."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nine9 full-time

    Pros

    If you are money driven how I used to be, you'll have a great opportunity to profit but only as an office director. The rest of your staff will pretty much pull in minimum wage at $7.25 while working 5-6 days a week 9-10 hour days.

    Cons

    The company does not actually provide the services to the degree they claim and they overwork employees with little compensation. Bullying and intimidation tactics are used in lieu of actual constructive management. The worst part is the dishonesty. When upper management lie to each other daily and secretly record conversations to get each other fired, it's naive to believe anything that comes from anyone. Many weeks they struggle to make payroll and in turn put the pressure on ODs to produce. Staff retention is nearly impossible and it's due to upper management not actually valuing the employees. The talent are even worse off. They're baited in by posts on Facebook. They think they're coming in to audition for the new hot film in production but it's really to get them to sign on as a talent and invest in Nine9's sub par comp cards and headshots. Some office directors will work to get their talent opportunities despite the company's intentions but definitely not all. The photographers I had the pleasure of working with were all the real deal but only because they're chosen by the office director in their specific market.

    Advice to Management

    This company is beyond advice at this point.

    Nine9 Response

    Apr 3, 2018 – Rep. Management

    Hello,

    We're sorry to see a negative review from a former employee and if this was your perception of Nine9, then we, unfortunately, let you down. It sounds like from your review that you worked... More


  7. Helpful (13)

    "Fun Work Environment, Inconsistent Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Specialist
    Current Employee - Talent Specialist
    No opinion of CEO

    I have been working at Nine9 full-time (Less than a year)

    Pros

    First off, the company is not a scam.

    Being associated with an "Agency" can come off as misleading but in reality, Nine 9 is casting company that provides a service to new faces getting into the entertainment industry. Of course there are other options instead of paying money to get started but not everyone has access to those sources. I've had talents who reluctantly signed just to get new opportunities and gigs they never had access to before. At the same time, just because you signed on doesn't mean you automatically become famous. Theres still a process to get started and talents who don't take advantage of our services are the ones that wasted their money. Regardless, the opportunities and network are there, just that this one comes with a fee.

    Anyways, working here has been one of the most enjoyable jobs I've had. Although, it all comes down to who your Office Director and coworkers are.

    But most of the benefits are:

    - Flexible hours, as long as you communicate it's pretty easy to get time off whenever you need.

    - Cool, studio, office vibe.

    - Absolutely adore my Office Director and coworkers, makes the work day fun and stress-free. Everyone looks out for each other.

    - Dress code is fashionable and you get to talk about entertainment all day.

    - Room to grow, the company is big on inside growth. If you're looking to move up, let management know and they'll get that process started. (If you're good at your current job of course haha)

    - You meet all sorts of interesting industry people

    Cons

    Given the majority of negative reviews, you will have to deal with aggressive people who accuse the company of being a scam. You just have to reiterate what the company does and that it's not an actually agency that takes commission.

    - Long hours. Days with both appointments and open call can be draining from talking to people all day, non-stop. Plus working weekends.

    - Pay. I've noticed there is a big turnover rate with employees. The pay is min. wage vs commission. During those slow weeks, it's hard to make any money with a full staff, especially working in a smaller office. It can be discouraging to have an incentive to stay when the money is so inconsistent while working such long hours.

    - No real benefits

    Advice to Management

    Base pay + commission.

    I've seen good workers come and go so often because of the low pay.
    Better pay = better work incentive.

    Nine9 Response

    Apr 3, 2018 – Rep. Management

    Thanks for taking the time to put such immense detail into your review. We're excited to see that you had so many great things to say about our company and that you left us constructive feedback we... More

  8. Helpful (5)

    "It's An Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Troy, MI
    Former Employee - Receptionist in Troy, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nine9 full-time (Less than a year)

    Pros

    I was the receptionist at Nine9 for a few months. Being in the entertainment industry was really fun and exciting for me. All the new people coming in the door were really excited about the industry and made for a great environment.

    Cons

    Lots of unnecessary stress. It's all about numbers and not necessarily about helping the talents. The receptionist is the easily blame for lots of issues that the talents specialist, talent coordinator or OD should hold responsibility. Don't really get much help from higher management and that makes everything seem like a scam with them being so distant and non-talkative.

    Advice to Management

    Interact with all employees more and don't be so hidden and secretive. If the lower staff would be treated better and paid more they wouldn't have such a high turnover rate. And help the talents more.

    Nine9 Response

    Mar 27, 2018 – Rep. Management

    Hello and happy Tuesday to you. We'd like to say thanks for sharing your thoughts about Nine9. Our hope is to keep improving our company and make sure that who we are and what we do is very clear... More


  9. Helpful (16)

    "What they claim to be, they are not. HUGE SCAM."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Director in Washington, DC
    Former Employee - Office Director in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nine9 full-time (Less than a year)

    Pros

    You can make great money on their sales team if you are ok with working 6 days a week and sometimes even 7 days.

    Cons

    No Benefits
    Scamming people
    Back stabbing from the top down
    Being forced to sign on everyone even if they don't have a good look or a great personality
    Numbers only - no customer service
    No real castings - being forced to lie about castings call they don't really have

    Advice to Management

    Be honest about what you do and stop acting like you are a casting agency when you are not. Be truthful with your potential talent, let them know they will have to have $495.00 before they come so they don't feel lied to. Take care of your staff, stop making them work every day and every holiday. Give better benefits that all employees can take part in.

    Nine9 Response

    Apr 3, 2018 – Rep. Management

    Hello,

    It looks like it's been almost a year since your review and we're sorry to see you had such a negative experience. We never want to hear an employee didn't enjoy working for us for any... More


  10. Helpful (4)

    "Currently a Full time Model"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Castings Associate in Troy, MI
    Former Employee - Castings Associate in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nine9 full-time (More than a year)

    Pros

    It was really cool being a part of such a warm welcoming place. I started off as a talent and starting working open calls to boost my confidence as a new face to the industry and it helped. Later I moved to NY and worked at the Nine9 office in NYC! Got some more gigs and decided since I was getting more and more it was time to give it my all. I've worked with some great people.

    Cons

    I can't think of any besides maybe snow days?

    Advice to Management

    Keep doing what you're doing

    Nine9 Response

    Apr 3, 2018 – Rep. Management

    Thanks for sharing your positive experience about Nine9 here on Glassdoor. We appreciate you taking the time to explain how you got started and your journey with our company. We're very lucky to have... More


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