Nine9 Reviews | Glassdoor

Nine9 Reviews

Updated April 18, 2018
43 reviews

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43 Employee Reviews

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  1. Helpful (2)

    "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nine9 full-time

    Pros

    Flexible hours, fun co-workers, environment sometimes a lot of fun. Possibility for advancement but only so far you can go in this company

    Cons

    Terrible pay, poorly run, sub-par office space. Outdated computers/phones/equipment. No real leadership

    Nine9 Response

    Apr 4, 2018 – Rep. Management

    We appreciate you taking the time to leave us feedback on your experience with Nine9 and are sorry to see that you felt it was only 1 star. Since the time you left your review, we do feel we've only... More


  2. Helpful (2)

    "Been Here a Minute Now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nine9 full-time

    Pros

    Nine9 is a fun company! Everyday is a new adventure. I have been here several years and I have say there is never a dull moment! The corporate office listens to input from all office to make a cohesive, and inviting environment to all employees. The corporate office has really worked with my schedule in regards to family emergencies and that is why I have continued to stay here for several years.

    Cons

    The only downside is working on some holidays. Obviously though, with this industry, you need to work on certain holidays, but it would be a nice incentive to have those days off.

    Advice to Management

    I would advise management to create stronger team building exercises. I know it can be difficult considering the amount of employees spread out over numerous offices, but it would be a fun idea.

    Nine9 Response

    Apr 4, 2018 – Rep. Management

    We're grateful for the valuable feedback you took the time to write within this review. Our apologies for not responding to your review much sooner. It's awesome to hear that you felt our corporate... More

  3. Helpful (2)

    "Love my job and working here. It also comes down to who your boss/ office director is."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Specialist in New York, NY
    Current Employee - Talent Specialist in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nine9 full-time (More than a year)

    Pros

    I love the environment, especially with me having the DJing duties. I make it feel like a day time club, and it makes the work environment feel a lot more fun.

    Love my coworkers, we all get along and respect one another. We have a lot of fun just messing around talking about everything/ anything.

    Dress code, if you're into fashion. This is the place for you.

    Job being flexible

    Meeting new people

    Room to grow quickly

    It isn't a scam, I can understand why people may think that but it isn't.

    Someone like me for example, I go the extra mile with my talents. I write down everyone I sign, I check up on them through customer service/ light box.

    I see the amount of auditions some people get requested for. Some even for a $2000 voice over commercial for a jewelry commercial (most recent I can think of, along with the Mr. Clean new face commercial which was 20k)

    Just need to be realistic, of course the attractive people will get more than the other. It's just the way it is unfortunately. I send a list of monologues to my people when they need it. They contact and reach out to me via email on weekends. They have a personal go-to person at all times for whenever they need help or have questions.

    Cons

    The hours.

    The hours can be overwhelming at times. Can be draining.

    Sometimes 9+ hours, but this is just the NY office with having to deal with two open calls a day sometimes.

    Sometimes working on Saturday's (kind of sort of)

    Meeting new people...this can be a PRO and CON. Some people come in with attitudes, just need to know how to deal with them.

    Working on holidays if the building management were to allow it.

    Would be better if pay was hourly + commission.

    Nine9 Response

    Apr 4, 2018 – Rep. Management

    We're very happy to hear that on many points we are meeting your expectations or even exceeding them as your employer. We'd also like to apologize for the late reply to this review. We hope that you... More


  4. Helpful (1)

    "Working at nine 9"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nine9 part-time (More than 5 years)

    Pros

    Like working at nine 9. Job is easy. Staff is co-operative and management is flexible. I like Jane who is a cool supervisor. Erin is very helpful as well so is Jessica and Anthony. Just come on time make your calls and schedules, listen carefully and give out the best information as possible. If you have questions just ask. Don't believe every thing you read online.

    Cons

    Sometimes you just need to have a thick skin with some of the rude clients.. But this is in any customer service job

    Advice to Management

    Good job nine9. Lets keep both our employees and clients happy and satisfied.

    Nine9 Response

    Apr 4, 2018 – Rep. Management

    We apologize for the late reply but just wanted to reach out to say thank you for the review. We appreciate all of your work and are happy to hear that you are happy with your job here. Nine9 strives... More


  5. Helpful (1)

    "A great job if you have a Sales mentality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Free snacks and coffee, friendly staff. CEO occasionally brings in fresh food from his garden and gives them to staff. Certain positions allow you to take time off with 24 hour notice, so it is good for people with kids and obligations outside of work. Strong "promote from within" mentality, so ambitious employees can climb to higher positions quickly. There are many openings in which no experience is required, so it is great for people who want to build sales experience.

    Cons

    Aggressive environment because many positions are sales and commission driven. This is not a place for timid individuals or people with low energy. Certain levels of management micromanage and create an atmosphere of intimidation (again, sales driven), so it can be uncomfortable to work in some positions if goals are not met.

    Advice to Management

    Ensure staff have the tools needed to excel at their jobs and hold seminars and workshops on sales, as well as consider new ways to market our services as a casting company to improve it's reputation. Ex. list our prices and interview process on our webpage and make it clear that we are not an Agency all over our page and social media. That is where many of the misconceptions about our company stem from.

    Nine9 Response

    Apr 4, 2018 – Rep. Management

    We greatly appreciate you taking the time to review Nine9 and would like to apologize for the late response. You've given some wonderful feedback here which we can certainly use to improve Nine9, who... More


  6. "National Talent Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Talent Specialist in Troy, MI
    Current Employee - National Talent Specialist in Troy, MI
    Recommends
    Positive Outlook

    I have been working at Nine9 full-time (More than 3 years)

    Pros

    Great work environment, Helping potential models an actors reach there goals an dreams in the industry.

    Cons

    None at all I love nine9!

    Nine9 Response

    Apr 4, 2018 – Rep. Management

    We're thrilled to hear that you're loving life as a member of the Nine9 family. It's awesome to have such a positive, optimistic employee working with our talent. Thanks for your hard work every day... More


  7. "Amazing opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Able to move up quite fast, great co-workers, management that cares, fun and friendly environment, bonuses and incentives given out to top performers of the call center.

    Cons

    Sometimes the snack baskets are empty

    Advice to Management

    Keep up the great work

    Nine9 Response

    Apr 4, 2018 – Rep. Management

    Thanks so much for the wonderful review. We appreciate you sharing all of your thoughts about Nine9 and do hope that everything has continued to meet your expectations of us as an employer. We'll... More

  8. "Best Company Around!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The flexibility, the laid back environment, the Owner is the best Employer I've ever worked for. The Management team are very supportive and work very hard to bring out the best in all their employees. They not only treat with respect, they treat you as FAMILY! I love this place!!

    Cons

    Nope, haven't ran into any!!

    Advice to Management

    Keep making dreams come true;)

    Nine9 Response

    Apr 4, 2018 – Rep. Management

    Wow! Thanks for taking the time to write such a positive review about your experience. It always means a lot to us to hear that as an employer Nine9 has met or exceeded expectations or our employees... More


  9. "Working at Nine9"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nine9 full-time (Less than a year)

    Pros

    - You don't have to work early mornings
    - fun work environment
    - potential to earn a lot of commission

    Cons

    - Full time staff work 6 days and every Saturday
    - Very hard to get time off
    - Undervalue their employees

    Advice to Management

    -Hold annual conference at the corporate office
    -Allow ideas to be heard and put into action
    -Better training for new staff

    Nine9 Response

    Apr 4, 2018 – Rep. Management

    Hi and thanks for taking the time to leave us a Glassdoor review. My apologies for the tardy reply to it and we hope that all is well with you at this time. We're sorry to hear that you feel... More


  10. "Proud Employee!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Specialist in Troy, MI
    Current Employee - Talent Specialist in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nine9 full-time

    Pros

    Working with Nine9 has been an amazing experience. My co-workers are awesome, as well as the management team. Coming to work everyday is definitely something I look forward to. I have received the best training any job has given me from some of the best here at Nine9! What I like best is you have the ability to move up in the company if you put in the work that is needed, which isn't an option for most companies. Meeting people from all aspects of life and making peoples dreams come true.. nothing beats that!

    Cons

    I have nothing bad to say about the company.

    Advice to Management

    Keep up the great work!!!!

    Nine9 Response

    Apr 4, 2018 – Rep. Management

    Thanks for the fantastic review and we're sorry that no one publically showed their appreciation at the time you left it. It's amazing to hear that you've found so much value and reward in your work... More


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