Nintendo of America Reviews | Glassdoor

Nintendo of America Reviews

Updated June 3, 2017
147 reviews

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3.7
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Tatsumi Kimishima
19 Ratings

147 Employee Reviews

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Pros
  • Excellent benefits and work/life balance (in 13 reviews)

  • Very good benefits including a subsidized gym membership at the largest luxury gym in america (in 14 reviews)

Cons
  • Work / life balance is not considered (in 6 reviews)

  • Terrible schedule, little opportunity to move to a full time position, and very restricted as far as movement to other parts of the company (in 7 reviews)

More Pros and Cons

  1. Helpful (4)

    "Not quite your childhood dream"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Software Engineer in Redmond, WA
    Former Employee - Associate Software Engineer in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nintendo of America full-time (More than 3 years)

    Pros

    It's every 90's/00's kid's dream job. The campus is nice, and hard to find or limited run Nintendo products are easily found at the in-company store. The healthcare plan is decent, and parental leave is actually very good.

    Cons

    Nintendo knows you want to work there, and can easily get away with paying developers 20-25% below market rate. All of the big Nintendo games are made in Japan, and at NoA or NTD, you won't be working on games. Career advancement exists, but is very slow - this may have been because of the Wii U era's poor sales, and may change with the Switch's success.


  2. "The Nintendo magic fades quicky"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Redmond, WA
    Current Employee - Customer Service Representative in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Nintendo of America full-time (Less than a year)

    Pros

    Cafe Mario is great
    Work at Nintendo!

    Cons

    But not for Nintendo, because you're a contractor.
    No benefits.
    Not even an orca card.
    Awful scheduling.
    Unbelievably bad pay.

    Advice to Management

    Treat your contract employees like human beings and offer them a living wage. I have coworkers on the brink of homelessness.


  3. Helpful (2)

    "Great for Gamers, Not so great for driven professionals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redmond, WA
    Current Employee - Anonymous Employee in Redmond, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nintendo of America full-time (More than 5 years)

    Pros

    Fun, relaxed place to work with great people who are passionate about the company
    Great work/life balance
    Work on exciting, interesting projects

    Cons

    Flat organization. Promotions are pretty rare. People stay in the same role for a LONG time.
    No clear development paths.
    Project Management is a mess across the organization.
    No clear authority on decisions and emphasis on consensus model makes decision-making slow and grueling. Too slow to stay competitive, especially for digital business

    Advice to Management

    Develop people. Value your rockstars and promote them!


  4. Helpful (2)

    "Great company, great products, flat organization and limited growth opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Redmond, WA
    Former Employee - Director in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nintendo of America full-time (More than 8 years)

    Pros

    Great people and fun products.

    Cons

    Limited growth opportunity because of low turn over.


  5. Helpful (1)

    "Go no where fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Redmond, WA
    Former Employee - Customer Service Representative in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nintendo of America (More than 3 years)

    Pros

    The people you work with are cool enough.

    Cons

    Promotions come with no raise? Bs.

    Advice to Management

    Learn how to use your own systems..


  6. "Shipping Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gate Agent in Snoqualmie Pass, WA
    Current Employee - Gate Agent in Snoqualmie Pass, WA
    Approves of CEO

    I have been working at Nintendo of America full-time (More than 10 years)

    Pros

    Great atmosphere to work in, good people, effective procedures, improvement opportunities in procedures and work position, and transparent communication from the bosses.

    Cons

    Less than effective co-workers, no individual accountability, lack of opportunity frustration, and laziness.


  7. Helpful (1)

    "HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Nintendo of America full-time (More than 10 years)

    Pros

    Good benefits but the aren't as good as they used to be!

    Cons

    Nintendo is an "old school" and a very political, back stabbing culture! Avoid this company!

    Advice to Management

    Retire and/or fire all the "old timers" that have been there way too long!


  8. Helpful (1)

    "Bilingual Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Customer Service Representative in Redmond, WA
    Former Employee - Bilingual Customer Service Representative in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nintendo of America full-time (More than a year)

    Pros

    The hourly rate $20 for a bilingual is good. Plenty of free parking. The cafeteria is excellent.

    Cons

    Not much growth opportunity, though. High turnaround. The team lead I had behaved like a 10 yr old towards her co-workers, micromanaged and even bullied some of my co-workers. She also had her favorite. Very unprofessional!!

    Advice to Management

    Re-train your team lead and have surveys by co-workers.


  9. Helpful (8)

    "Low Mobility. Low Innovation. Low Funding."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - If you work in a role you like with a group you like, it's an amazing place to work.
    - It's hard to get hired here, and most FTEs are some of the coolest people you'll meet.
    - You can work the same job until retirement
    - Easy annual raises and bonuses every 6 mo.
    - Nice company events
    - Cool exec mgmt
    - Great working environment (generally speaking...this can vary between groups. Do your research on your group/role/manager and try to interview the team you'll be working with thoroughly)
    - Great benefits and good family environment
    - Some groups have some of the coolest projects. If you're lucky enough to work w/ them, or be one of them, you get some 'dream job' bucket-list moments that people would kill for.

    Cons

    - You can work the same job until retirement ... Low mobility and stagnant groups as a result.
    - Lack of pressure on high performance and results minimum performance on average, and in high performing employees leaving the company due to lack of reasons to stay. Which sucks, b/c it's so hard to even get hired as an FTE at Nintendo.
    - Lack of sustainable profits, largely due to the underperformance of the wiiu and lack of titles, has really impacted staffing and internal development. Not just new positions, but backfilling. A lot of people have left dying teams, which makes it even harder for the teams to justify the spots for backfill. Further incentivizing more people to leave.
    - Older workforce. If you're 35-60 and comfortable where your career is at, this is a place for you. If you're 25-35, or just trying to grow your career, you will face an uphill battle in most groups.

    - Specific to the IT dept. it's a POS. Not all groups are terrible, but you'll really want to grill your prospective group re: it's responsibilities & scope, growth opportunities, mgmt, etc. Not all groups are bad, but some are complete cancer. Especially at the entry level/early career positions. Unless you're certain your role is a good choice for your specific needs, or they're paying you extremely well, I wouldn't recommend it.
    - Also, the IT recruiter is a joke. Ambivalent mgmt and subpar/understaffed recruiters leads to some hilarious candidate pools. This further prolongs the hiring process after battling to get the job posting approved in the first place.

    Advice to Management

    Provide performance incentives with interesting work and growth opportunities. The semi-annual bonus system is way too easy to game, and a 'mediocre' bonus vs. an 'outstanding' bonus is negligible. I don't think it's properly rewarding high performers, and seems to reward mediocre employees for doing the minimum.


  10. Helpful (1)

    "Stable but Dull"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Redmond, WA
    Former Employee - Senior Software Engineer in Redmond, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nintendo of America full-time (More than 5 years)

    Pros

    Very stable, good compensation, well known and loved company. Working with the main company in Japan is very interesting.

    Cons

    Very stable. If you are a software developer and want to work with the very latest technologies from the 1990's, this is the place for you!


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