Nintendo of America Reviews | Glassdoor

Nintendo of America Reviews

Updated January 22, 2017
26 reviews

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Tatsumi Kimishima
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26 Employee Reviews

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Pros
  • Excellent benefits and work/life balance (in 12 reviews)

  • Very good benefits including a subsidized gym membership at the largest luxury gym in america (in 14 reviews)

Cons
  • Work / life balance is not considered (in 6 reviews)

  • Terrible schedule, little opportunity to move to a full time position, and very restricted as far as movement to other parts of the company (in 6 reviews)

More Pros and Cons

  1. "HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Nintendo of America full-time (More than 10 years)

    Pros

    Good benefits but the aren't as good as they used to be!

    Cons

    Nintendo is an "old school" and a very political, back stabbing culture! Avoid this company!

    Advice to Management

    Retire and/or fire all the "old timers" that have been there way too long!


  2. Helpful (2)

    "Rumors of being a contract tester were true."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Contract - APT in Redmond, WA
    Former Employee - Contract - APT in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Great Location.

    - Friendly Co-Workers.

    - Discount at Nintendo Store.

    - It staff is quick to resolve issues.

    - Kind of social work environment.

    Cons

    - Office Chairs: Disgusting, Butt imprints, No Support, have probably been there for 5+ years. And they expect you to test 7 hours a day in them.

    - Computers: Frankenstein'd together with other old computer parts from the year 2011, they can barely open up Excel or Outlook.

    - It's 2016 and "projects" can still be canceled at any time without notice. I witnessed at least 15-20 people have their contract end within 1-2 month span.

    -Senior testers get first priority to be moved onto other projects no matter what their performance was like and after that they may select 1 or 2 newer people.

    - The whole culture there is "saving money". Breaks and Lunches are regulated like they would be working at any other retail, fast-food joint, but you're only allowed to work 36.25 hrs a week.

    - NOJ get's first priority for testing products and then its given to NOA, hence the unstable job security for a contract tester there.

    - You have to get low-balled at "10-14$/hr" by agencies "Aerotek or Parker" if you want be a tester.

    - You have to work the full 11 months to be considered for a "pay bump" if you return after the mandatory 2 month break.

    Advice to Management

    - Hire an HR team.
    - Get rid of the Agencies.
    - Do an "extreme Home makeover" of the testing department.
    - Keep quality testers, and not funnel them in like cattle, and let them go a month later.
    - If you have to keep letting people go, at least give them a notice of a week, and not the day of. On behalf of everyone, that would be GREATLY appreciated.


  3. Helpful (9)

    "Extreme micro-management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    People are generally pretty nice

    Cons

    No empowerment - EVERYTHING has to be checked with Japan
    Products made for Japanese market and not for US gamer
    Company is going downhill fast
    Key talent has left or is leaving

    Advice to Management

    Let your leaders lead. Start delegating and stop micro-managing


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  5. Helpful (1)

    "Bilingual tester"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Redmond, WA
    Former Contractor - Anonymous Contractor in Redmond, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Nintendo of America as a contractor (Less than a year)

    Pros

    Still looking for pros really. Having a job was comfortable for a little while I guess.

    Cons

    Micro-management. Be prepared to have someone on your back at all time.
    Management barely knows our names, makes it easier to fire people after all.
    Contractors are treated like a piece of meat: everybody is sent on break and lunch at the same time, and if you are 1 minute late someone will make sure to dock that minute off your paycheck.
    No room for advancement if you are a contractor. This job will NOT be a foot in the door despite what recruiters tell you.
    Nobody is irreplaceable, especially at Nintendo.
    Would not recommend this workplace to my worst enemy.

    Advice to Management

    Hire supervisors who experienced working outside of Nintendo. It seems that management at Nintendo has been in place for far too long and is completely disconnected from what is done elsewhere. Micro-management is archaic and doesn't work in today's world. Having HR staring at the door all day to see who is 1 minute late is not the way to go.


  6. Helpful (1)

    "Go place to die out of"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redmond, WA
    Current Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Nintendo of America full-time (More than 10 years)

    Pros

    Pays better than most other companies in area. Benefits are robust and more like old companies. Lots of cheap swag to put on your desk. This is a place folks stay and retire.

    Cons

    Small US shop with too little opportunity for advancement unless someone dies out of their job. Senior management has free reign on how they treat their staff.

    Advice to Management

    Integrate with your parent company and accept that you have no control or influence over your destiny. Anything else just leads to false hope.


  7. Helpful (5)

    "Terrible experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Translator Spanish in Redmond, WA
    Former Contractor - Translator Spanish in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nintendo of America as a contractor (More than 5 years)

    Pros

    Nice cafeteria and premises. The main building is a great place to work. If you like NIntendo products, you'll love it.

    Cons

    If you're hired as a contractor, there is no chance to get hired as a FT employee. People spend years and years before getting promoted to the immediately next level. Every decision is made in order to not bother Japan HQ and to keep their positions safe. According to this, they spend millions on decisions even when they know that those won't work.
    Staff has no project management skills, at all. Everything comes given from Japan.
    If you don't have a deep knowledge about Nintendo products you are excluded from conversations and even from lunch tables. Everything moves around visibility and promotion opportunities. It really sucks.
    Contractors are excluded from parties and most of corporate events.

    Advice to Management

    I'm not gonna waste my time here.


  8. Helpful (6)

    "Poor place to work, low pay, difficult management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technical Writer in Redmond, WA
    Former Contractor - Technical Writer in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nintendo of America as a contractor (Less than a year)

    Pros

    Easy commute from eastside, nice cafeteria.

    Cons

    Poor wages for technical writers, militaristic management.


  9. Helpful (5)

    "Nintendo Of Japan this ain't"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Contact Center in Redmond, WA
    Current Contractor - Contact Center in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Nintendo of America as a contractor (More than a year)

    Pros

    Great if you're 20 years old, live w/mom and dad, have no financial responsibilities, and don't need benefits, health coverage, paid time off, etc. Great "trainer" job if you're right out of high school. Can prepare you for an actual real professional office job out in the real world. Use it for this and get out. Don't plan on staying too long. Turnover is ridiculous.

    Cons

    Bad if you're not 20 years old, don't still live w/mom and dad, have financial responsibilities, and need benefits such as health coverage. Nintendo follows the Microsoft standard as in it's workforce is 95% "perma-temp". However, unlike Microsoft, they pay their perma-temps extremely poorly, well under the area average for the job type. They justify this to their temps by emphasizing that what the company isn't providing them in pay, is being made up to them by being awarded the privileged of working for a neat and fun company. Thing is, Nintendo hasn't been a "neat and fun company to work for" for many years. So this mantra comes across as hollow, placating, and disingenuous. By the way...the temp agency that staffs for Nintendo is breaking the law by not offering health coverage options. The penalty for this is a $2000 fine per employee, so they have deemed it's more cost effective for them to break the law and pay the fine than to follow the law and offer health care. The moral and ethical implications are apparently of no concern to them, or to Nintendo. This is all the polar opposite of how Nintendo Of Japan is operated, and runs counter to Japanese philosophy in general of how employees should be treated. Long-term prospects, as in being hired on as permanent, are nil. So hanging in there with the hopes that it might pay off will only lead to frustration and disappointment. Also, as Nintendo is a slowly sinking ship due to decreasing sales, things will only continue to get worse. They need to have the phrase "Abandon all hope, ye who enter" emblazoned on their on-boarding paperwork.

    Advice to Management

    If working for low pay, no benefits, and being forced to take 2 months off unpaid per year (as required by WA state law for temporary workers) is such a great idea, why not lead by example and go perma-temp yourselves.


  10. Helpful (7)

    "STAY AWAY GAME TESTERS!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Associate Game Tester in Redmond, WA
    Former Contractor - Associate Game Tester in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nintendo of America as a contractor (More than 5 years)

    Pros

    It's great for someone who can handle being let go for a week or two before another project comes in and who has no financial responsibilities.

    Cons

    Management is AWFUL. Sexual harassment, blackmail, bullying, lying and manipulation and the way they treat females is just illegal.

    Advice to Management

    Fire yourselves and get new blood in there that have better ethics.


  11. Helpful (11)

    "Micromanaged, overworked and bait /switch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Nintendo of America full-time (Less than a year)

    Pros

    Salary was pretty competitive and there was the potential for a large yearly bonus - but I didn't expect to actually see a dime of it.

    Cons

    Health insurance was ridiculously expensive (> $550/month for the employee), extreme micromanagement was the norm, and work/life balance was absolutely non-existent (my management literally expected 14+ hour days). Absolutely terrible culture - toxic, hostile, and devoid of any redeeming qualities. Was repeatedly lied to during the interview and I felt a total bait/switch from when I interviewed to when I started and resigned shortly thereafter.



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