Nintendo of America Reviews | Glassdoor

Nintendo of America Reviews

Updated July 21, 2017
149 reviews

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149 Employee Reviews

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Pros
  • Excellent benefits and work/life balance (in 13 reviews)

  • Very good benefits including a subsidized gym membership at the largest luxury gym in america (in 14 reviews)

Cons
  • Work / life balance is not considered (in 6 reviews)

  • Terrible schedule, little opportunity to move to a full time position, and very restricted as far as movement to other parts of the company (in 7 reviews)

More Pros and Cons

  1. "Shipping Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gate Agent in Snoqualmie Pass, WA
    Current Employee - Gate Agent in Snoqualmie Pass, WA
    Approves of CEO

    I have been working at Nintendo of America full-time (More than 10 years)

    Pros

    Great atmosphere to work in, good people, effective procedures, improvement opportunities in procedures and work position, and transparent communication from the bosses.

    Cons

    Less than effective co-workers, no individual accountability, lack of opportunity frustration, and laziness.


  2. Helpful (1)

    "Nintendo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nintendo of America (More than 3 years)

    Pros

    Fun colleagues, fun IP, interesting to work in an international setting. Sushi Tuesdays is pretty great too.

    Cons

    Nintendo is slow to change course and adopt current industry practices, which can lead to a lot of wasted time.

    Advice to Management

    Be open to new ideas and be willing to advocate for them to NCL. Promote based on merit, not seniorty

  3. Helpful (1)

    "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Nintendo of America full-time (More than 10 years)

    Pros

    Good benefits but the aren't as good as they used to be!

    Cons

    Nintendo is an "old school" and a very political, back stabbing culture! Avoid this company!

    Advice to Management

    Retire and/or fire all the "old timers" that have been there way too long!


  4. Helpful (1)

    "Bilingual Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Customer Service Representative in Redmond, WA
    Former Employee - Bilingual Customer Service Representative in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nintendo of America full-time (More than a year)

    Pros

    The hourly rate $20 for a bilingual is good. Plenty of free parking. The cafeteria is excellent.

    Cons

    Not much growth opportunity, though. High turnaround. The team lead I had behaved like a 10 yr old towards her co-workers, micromanaged and even bullied some of my co-workers. She also had her favorite. Very unprofessional!!

    Advice to Management

    Re-train your team lead and have surveys by co-workers.


  5. "Retail Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Amazing company to work for.

    Cons

    Nothing comes to mind to complain about.

    Advice to Management

    Keep it simple


  6. Helpful (2)

    "Good working environment if your manager is good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Nintendo of America full-time

    Pros

    Many advancement opportunities are given. You are rewarded for working hard.

    Cons

    If your manager or supervisor is a type of a person who is stuck in the past, you are stuck there as well.

    Advice to Management

    Please do not micro-manage your employees.


  7. Helpful (8)

    "Low Mobility. Low Innovation. Low Funding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - If you work in a role you like with a group you like, it's an amazing place to work.
    - It's hard to get hired here, and most FTEs are some of the coolest people you'll meet.
    - You can work the same job until retirement
    - Easy annual raises and bonuses every 6 mo.
    - Nice company events
    - Cool exec mgmt
    - Great working environment (generally speaking...this can vary between groups. Do your research on your group/role/manager and try to interview the team you'll be working with thoroughly)
    - Great benefits and good family environment
    - Some groups have some of the coolest projects. If you're lucky enough to work w/ them, or be one of them, you get some 'dream job' bucket-list moments that people would kill for.

    Cons

    - You can work the same job until retirement ... Low mobility and stagnant groups as a result.
    - Lack of pressure on high performance and results minimum performance on average, and in high performing employees leaving the company due to lack of reasons to stay. Which sucks, b/c it's so hard to even get hired as an FTE at Nintendo.
    - Lack of sustainable profits, largely due to the underperformance of the wiiu and lack of titles, has really impacted staffing and internal development. Not just new positions, but backfilling. A lot of people have left dying teams, which makes it even harder for the teams to justify the spots for backfill. Further incentivizing more people to leave.
    - Older workforce. If you're 35-60 and comfortable where your career is at, this is a place for you. If you're 25-35, or just trying to grow your career, you will face an uphill battle in most groups.

    - Specific to the IT dept. it's a POS. Not all groups are terrible, but you'll really want to grill your prospective group re: it's responsibilities & scope, growth opportunities, mgmt, etc. Not all groups are bad, but some are complete cancer. Especially at the entry level/early career positions. Unless you're certain your role is a good choice for your specific needs, or they're paying you extremely well, I wouldn't recommend it.
    - Also, the IT recruiter is a joke. Ambivalent mgmt and subpar/understaffed recruiters leads to some hilarious candidate pools. This further prolongs the hiring process after battling to get the job posting approved in the first place.

    Advice to Management

    Provide performance incentives with interesting work and growth opportunities. The semi-annual bonus system is way too easy to game, and a 'mediocre' bonus vs. an 'outstanding' bonus is negligible. I don't think it's properly rewarding high performers, and seems to reward mediocre employees for doing the minimum.

  8. Helpful (1)

    "Stable but Dull"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Redmond, WA
    Former Employee - Senior Software Engineer in Redmond, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nintendo of America full-time (More than 5 years)

    Pros

    Very stable, good compensation, well known and loved company. Working with the main company in Japan is very interesting.

    Cons

    Very stable. If you are a software developer and want to work with the very latest technologies from the 1990's, this is the place for you!


  9. Helpful (5)

    "Stable and Quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nintendo of America full-time (More than 10 years)

    Pros

    You will get to work on some very high quality projects with a lot of great people.
    You will have a very stable job with very little risk of a layoff or downsizing.
    You can be proud of your job and the things you work on.

    Cons

    The company is extremely resistant to change or new ideas that don't originate from Long Term employees. You will need to be there for at least 5 years before you can make any real impact.

    Advice to Management

    Find a way to work with NCL to impact the company more, and create positive change in the industry. Otherwise you will continue to be behind the times compared to the rest of the industry.


  10. "Sales Associate (Seasonal)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in New York, NY
    Former Employee - Retail Sales Associate in New York, NY
    Recommends
    Positive Outlook

    I worked at Nintendo of America part-time

    Pros

    Awesome staff (Team Leads and Ambassadors and Associates) great customers, ability to host monthly events for games, opportunity to become part time Ambassador.

    Cons

    No room for growth after Ambassador, terrible Management team.

    Advice to Management

    Give people the opportunity to grow within the company


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