Nippon Express USA Reviews | Glassdoor

Nippon Express USA Reviews

Updated February 7, 2017
56 reviews

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Full-time Part-time

2.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Nippon Express USA President and CEO Kenji Watanabe
Kenji Watanabe
10 Ratings

56 Employee Reviews

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Pros
  • Good Benefits offered for workers (in 5 reviews)

  • Great benefits and competitive salary (in 4 reviews)

Cons
  • Low pay, no room for growth, mandatory hour lunch brake, very low benefits, expensive medical insurance, no paid maternity leave (in 5 reviews)

  • No room for advancement if you are a minority (in 4 reviews)

More Pros and Cons

  1. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Management
    Current Employee - Senior Management
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Nippon Express USA full-time (More than 10 years)

    Pros

    Benefits is quite fair comparing to other companies

    Cons

    They promote the wrong people and too many expatriate from Japan. Favoritism to Japanese staff.

    Advice to Management

    Be Fair, promote right people, trust local staff


  2. "Lots of overtime but good job security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Import Customer Service in Los Angeles, CA
    Current Employee - Import Customer Service in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nippon Express USA full-time (More than a year)

    Pros

    Once you get direct hired, they are very unlikely to fire you. The job security is good if you can get past the temp period.

    Cons

    Lots of overtime, management not very understanding/responsive. Show favoritism to Japanese staff and keep cycling in upper management from Japan, so there is not much room for advancement if you are not Japanese. Pay isn't great either.

    Advice to Management

    Include the employees in more decision making, or at least ask their input before making decisions.


  3. "nailed it: job experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nippon Express USA full-time (More than 5 years)

    Pros

    Gained a lot of knowledge doing multiple jobs

    Cons

    Low pay. No room for advancement. No gender equality.


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  5. "Optimistic"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Seems to be a stable and reliable company

    Cons

    Out dated computer systems and a lot of paper shuffling.

    Advice to Management

    Look into going paperless.


  6. "Not recommended"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Nippon Express USA (More than 3 years)

    Pros

    Good health insurance coverage and benefits in general

    Cons

    Management, pay, work environment, poor morale


  7. "Dock worker and supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Georgia in Atlanta, GA
    Current Employee - Georgia in Atlanta, GA
    Doesn't Recommend
    Positive Outlook

    I have been working at Nippon Express USA part-time (More than a year)

    Pros

    Learning how to input data in company's database

    Cons

    Not having enough hours

    Advice to Management

    Good workers are good business


  8. "Import agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    No appreciation , lots of work and no compensation. They don't hire Temps unless they are Japanese or speaks Japanese

    Cons

    I had work with such a good team, but because the supervisor not presenting at work most of the time. He listen to the team lead who gives negatives words on everyone without being his own judge on what's going on


  9. "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    entry level job that anyone is capable of

    Cons

    short staff that they over work you


  10. "Administrative"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Anyone can get hired without experience in the industry

    Cons

    Poor trianing, poor compensation, the more you do the more they take advantage of you especially if you are salary, they expect you tl live at work and frown on you if you take time off

    Advice to Management

    Show morw respect to staff, compensate the hard workers, care


  11. "Conciege"

    Star Star Star Star Star
    Former Employee - Conciege in Honolulu, HI
    Former Employee - Conciege in Honolulu, HI
    Recommends
    Neutral Outlook

    I worked at Nippon Express USA full-time (More than 3 years)

    Pros

    Good Benefits offered for workers.

    Cons

    Low Pay and not a lot of upward mobilty



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