Nitro Reviews | Glassdoor

Nitro Reviews

Updated June 21, 2017
77 reviews

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77 Employee Reviews

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Pros
  • Great place to work, great people (in 8 reviews)

  • I've been super impressed by the great culture that the founders and leadership team have built over the last 9 years (in 5 reviews)

Cons
  • There are growing pains and things can change very rapidly, so if you (in 6 reviews)

  • However, I think that our Talent Team hires the right people for the right roles and we want everyone that IS here, to want to be here (in 3 reviews)

More Pros and Cons

  1. Helpful (5)

    "I would recommend not applying here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nitro full-time (More than 3 years)

    Pros

    Good benefits, some fun times, a few good people, potential to make some money not not for long.

    Cons

    High turnover! If you ask and they tell you there have been several VP's, Managers, and long-time employees that have been terminated, resigned, or simply gave up because they could never get the job done due to micro-management. People in charge are outside of their scope of knowledge and should never have been promoted or top down removed. Can't make it as a AE, no worries. If you are Australian you will be promoted to a position you are in no way qualified for. Waste money everywhere and trust me they will crash soon. One trick pony.

    Advice to Management

    Retire, leave, or actually let the people you hired do their jobs. Stop firing everyone who actually works and does their jobs and stop promoting those who can't. Close the Aussie office again they make no money!


  2. Helpful (10)

    "If you want to party, this is the company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Lead in San Francisco, CA
    Former Employee - Support Lead in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Nitro full-time (More than a year)

    Pros

    Nitro has an established customer base, and a straightforward product. The dev team is experienced and helpful.

    Cons

    The upper management has too much to prove. They drink too much. The previous CTO cost several people their job. When something doesn't work out they fire random people.

    Advice to Management

    Really needs a shake-up.


  3. Helpful (20)

    "Charming at first, disapointing later on."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Nitro (More than a year)

    Pros

    Small business and young culture with a good deal of energy. The physical environment is upbeat except for those silly grade-school tables. Working around the PDF and e-sign market may at first seem dated but the markets are still there and finding solutions for the average digital customer is rewarding. There is an opportunity at this place to really impact the digital document exchange space.

    Cons

    Epitome of the inside old boy/old girl network. The great disappoint at Nitro is the leadership, which at first is their most charming attribute. Young, upbeat, focused but that wears off after the first few months, sometimes even faster. Despite clarion call of innovation the place is run under extreme oversight by the CEO and COO with a handful of lieutenants. Over the last two years they have lost what would have been key infrastructure leaders which could have moved the company forward. In a nutshell, after a major infusion of VC funding the employees got to sit at tables while the CEO, COO and head of HR got their already spacious offices expanded. There is actually an entrance room in front of the CEO and COO's office. An odd barrier of access in a culture that prides itself on egalitarianism.


  4. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Summer Mesa, AZ
    Former Employee - Anonymous Employee in Summer Mesa, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to work, great people

    Cons

    Long hours, sometimes not always

    Advice to Management

    None


  5. Helpful (5)

    "High growth potential for company and career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nitro has a lot of fun, hard-working people. It's been go-go-go since I started but all in the spirit of lofty (but achievable) goals. There's a lot of mentorship for those who seek it, and no shortage of learning opportunities as well. Results alone are highly valued, and great results (not tenure) lead to promotions.

    Very much a "Silicon Valley" company with all the perks: free drinks, free lunches, yoga, parties, etc. There's a palpable excitement around Nitro's growth, and I'm personally excited to be here at this stage. There's a unique amount of visibility and access to the executive level; feels more like an open-door policy than other companies I've been at.

    Extroverted people will see more success here. Grab lunch with your coworkers, get involved with extracurriculars, find your crew, etc.

    Cons

    Most of the cons are by-products of the pros above. The go-go-go attitude can leave some in the dust, resulting in a bit more churn than I'm used to. Although it seems like these are largely growing pains as Nitro finds a new foothold and expands the company in new ways after its funding. A departure (layoff or otherwise) of a coworker can sometimes come as a surprise.

    Introverted people here will have a harder time. Help tends to be reserved for those who ask; if you don't ask, you probably won't be helped. Also, in the same way that good results are rewarded swiftly, poor results seem to be met with equal swiftness.

    Advice to Management

    Put more value on 1:1 mentorship (expand the Nitro-mate program beyond the first day).


  6. Helpful (17)

    "Beware Upper Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Nitro full-time (More than a year)

    Pros

    + Most employees are fantastic people to work with and genuinely enjoy working there
    + They actively encourage community volunteering
    + There is beer everywhere!

    Cons

    - There is a substantial amount of drama and backstabbing that goes on in upper management that trickles down to employees, creating distrust
    - Many times, people are left in the dark about what is going on
    - Managers do not seem to be there because they are competent, but rather because they know how to play the political games that seem to be ongoing

    Advice to Management

    Overall, you guys need to really look at who is running things in this company, including how the CEO and COO are having an impact on the overall business.


  7. "An incredible place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Nitro full-time (Less than a year)

    Pros

    At Nitro, you truly have the opportunity to work with innovative and intelligent individuals - the type of people you enjoy solving problems with. There is a wonderful mix of different people with different backgrounds - it is easy to feel at home and feel like you're part of a family.

    If you work hard and you're a good person - good things happen for you here. It is an awesome place to grow your career - this is clear because people who have been with the company have been promoted and have moved forward in their career trajectories.

    All the perks of a San Francisco tech company, but with a realness and transparency that's pretty rare and hard to find.

    Cons

    Some growing pains, but nothing out of the ordinary for the stage Nitro is in.


  8. Helpful (3)

    "Good Comany"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A in San Francisco, CA
    Former Employee - N/A in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Welcoming culture and always have something to do. I loved working here. Made a lot of new friends and learned a lot

    Cons

    Can be overwhelming at times. Need a more work life balance but overall it was solid environment.


  9. Helpful (14)

    "Do not apply"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good place to drink alcohol for free.

    Cons

    High turnover from Sr. positions down. Lost several VP's over the last 3 years and very skilled employees who were blamed for management's lack of experience. Just an overall bad place to work, no focus, not going anywhere, and they need an exit strategy ASAP or they will crash.

    Advice to Management

    Hire skilled people and let them do their jobs. Too many promotions for people who should not be there.


  10. Helpful (3)

    "A great company with a bright future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nitro full-time (More than 3 years)

    Pros

    Nitro is a great company to work for. Located in the heart of downtown San Francisco, Nitro has an amazing office and is close to muni and bart stations. From the outside they may not appear to be a tech startup, but they have regular tech meetups and an occasional hackathon...typically focused around the Scala community. Also, they have regular employee social events, so you feel like you are part of a community.

    Cons

    One word of caution, they do have high expectations and while they provide quite a bit of support to new employees. This isn't the type of place where you can expect to coast through day-to-day unnoticed. For me, personally, this was fine. However I recognize that it's not suitable for all people.

    Advice to Management

    My advice to management is, keep to your core values. Remember past successes and continue to build on them. My belief is that lessons learned on the journey are worth more than the realization of reaching a particular goal or achievement.


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