Noom Reviews | Glassdoor

Noom Reviews

Updated August 17, 2018
35 reviews

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3.5
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Saeju Jeong & Artem Petakov
28 Ratings

35 Employee Reviews

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  1. Helpful (1)

    "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virtual Health Coach in New York, NY
    Current Employee - Virtual Health Coach in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom full-time (More than a year)

    Pros

    Noom has been, without a doubt, the most fun and supportive professional environment I've ever been in. It's clear from day 1 that everyone in the company, especially C-level suite, genuinely cares about each individual employee. In your first week you get a lot of "Welcome to the Noomily" - and they mean it! Truly a unique corporate culture. Non-competitive, democratic, non-hierarchical. My boss is more like a mentor/coach than a traditional "boss" -- and the structure works! Everyone works hard because they love what they do and respect the people they work for and with.

    Cons

    It's a tech start-up so nobody makes as much $$ here as they would doing the same job somewhere else -- and that appears to be true at every level, including CEO, President, and COO. However, the company has very low turnover because employees feel respected and appreciated at every level and everyone is passionate about the company mission.

    Advice to Management

    Keep on Noomin'


  2. "Health Coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom full-time

    Pros

    Very flexible and family friendly. Love the culture and the people I work with.

    Cons

    Pay is pretty low, but with being able to work with my son at home I save on childcare costs so this is still a bit of a pro.

    Advice to Management

    Pay us more, and offer raises to promotions.

  3. "Health Coach"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Noom full-time

    Pros

    Noom is an Awesome Company with an Awesome Atmosphere!

    Cons

    I see none at this time.


  4. Helpful (5)

    "over worked and under paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Noom full-time (Less than a year)

    Pros

    being able to work from home

    Cons

    good ole boy/girl mindset - company does not look diverse at all because it isn't. The expectation when hired was a much smaller case load than what it turned out to be. If you don't believe in everything they say, even though you perform, they get rid of you with a smile.

    Advice to Management

    Don't be so cut throat. It's not like you pay well to the people whose work you truly depend on. You should reward people financially for keeping your clients engaged.


  5. Helpful (1)

    "Health coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Coach in Remote, OR
    Current Employee - Health Coach in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom full-time (Less than a year)

    Pros

    Remote, hours, flexibility, good culture, room to grow

    Cons

    Communication, hectic, sometimes, lots of learning which is great


  6. "terrible terrible terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    my manager was nice and a good mentor

    Cons

    little pay, too demanding, will not let you modify a program to what you believe in, company will not a last much longer


  7. Helpful (3)

    "BadBusiness Don't Trust"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Remote, OR
    Current Employee - Account Manager in Remote, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Noom part-time (More than a year)

    Pros

    Money, a steady paycheck from you poor unsuspecting customers.

    Cons

    Dishonest. Unfair practices that force us to steal from fat people!

    Advice to Management

    Be fair and ethical.

  8. Helpful (4)

    "Former employment review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Noom full-time

    Pros

    - Chance to work with one of the smartest people from ranging industries
    - Global outreach
    - Willingness to invest in mistakes / invest in growth

    Cons

    - Approach to market drastically shifted during short period of time
    - You have the best people in the organization. But you don't have enough resource.

    Advice to Management

    I enjoyed working for Noom, and wish the best for the team going forward


  9. Helpful (20)

    "Dynamic, caring, and fun organization!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Coach
    Current Employee - Health Coach
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom full-time (More than a year)

    Pros

    -Flexible schedule
    -Open lines of communication
    -Transparent leadership
    -Meaningful work
    -Company cares deeply for its clients and employees
    -Abundant opportunities to develop professionally, expand skill set, and try new things
    -Creativity and new ideas are welcomed and encouraged
    -Remote work environment that still feels closely connected and cohesive
    -Company culture is fun and humorous
    -Supportive team members
    -Lots of team building and moral boosting events/opportunities

    Cons

    -Environment is ever changing which reflects the company's desire to constantly evolve and become better. Though this is a positive attribute, it could be challenging for those who prefer a steady and predictable workflow.

    -Healthcare coverage is quite expensive, though understandably so for a company of this size that is spread out across many regions.

    -A healthy work/life balance is highly encouraged by management but can be difficult to execute due to workload and employees' desire to do their absolute best. Still, it is doable and requires some diligence on the employees' part.

    The pros at Noom far outweigh the cons! I would highly recommend the company to those who are looking to be a part of an organization that has fun making a positive impact in the world.

    Advice to Management

    I am personally very proud to work for this company and appreciate the transparency modeled by all of our leadership. Thanks for making the atmosphere exciting, challenging, and fun- all at once.


  10. Helpful (8)

    "Exciting Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Health Coach in Minneapolis, MN
    Current Employee - Remote Health Coach in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom full-time (More than a year)

    Pros

    Fast moving company with lots of room for creativity and outside the box thinking. Having the ability to help coach people across the world. Since it is still small you often get to be part of different company projects and see the inner workings of the company. Weekly runway meetings from HQ where they share department and company wide updates lots of open communication

    Cons

    Typical Start up growing pains: Lots of change and fast (some love that some struggle with that), operationally still trying to find it's way management wise, Management of coaches could be a lot stronger (feels like that layer needs the most work)

    Advice to Management

    Work on development of new coaches, streamline training processes, develop management team


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