Noom Reviews | Glassdoor

Noom Reviews

Updated May 7, 2018
30 reviews

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4.0
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Saeju Jeong & Artem Petakov
24 Ratings

30 Employee Reviews

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  1. Helpful (1)

    "Dream Job if You Want to Be a Health Coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Coach in San Diego, CA
    Current Employee - Health Coach in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom (More than a year)

    Pros

    Lots of autonomy in coaching, company relies on evidence based practices to make sure the information their clients read is legitimate and really will inflict behavior change. Not a diet or a exercise prescription, we focus on motivation to change. Very psychology based.

    Cons

    Each coach works with a high volume of people and may be less desirable for those wanting a more deep connection.

    Advice to Management

    Stratify the options so people can opt-in for more quality coaching and then some coaches will have fewer users and develop better rapport.


  2. Helpful (1)

    "Former employment review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Noom full-time

    Pros

    - Chance to work with one of the smartest people from ranging industries
    - Global outreach
    - Willingness to invest in mistakes / invest in growth

    Cons

    - Approach to market drastically shifted during short period of time
    - You have the best people in the organization. But you don't have enough resource.

    Advice to Management

    I enjoyed working for Noom, and wish the best for the team going forward

  3. Helpful (13)

    "Dynamic, caring, and fun organization!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Coach
    Current Employee - Health Coach
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom full-time (More than a year)

    Pros

    -Flexible schedule
    -Open lines of communication
    -Transparent leadership
    -Meaningful work
    -Company cares deeply for its clients and employees
    -Abundant opportunities to develop professionally, expand skill set, and try new things
    -Creativity and new ideas are welcomed and encouraged
    -Remote work environment that still feels closely connected and cohesive
    -Company culture is fun and humorous
    -Supportive team members
    -Lots of team building and moral boosting events/opportunities

    Cons

    -Environment is ever changing which reflects the company's desire to constantly evolve and become better. Though this is a positive attribute, it could be challenging for those who prefer a steady and predictable workflow.

    -Healthcare coverage is quite expensive, though understandably so for a company of this size that is spread out across many regions.

    -A healthy work/life balance is highly encouraged by management but can be difficult to execute due to workload and employees' desire to do their absolute best. Still, it is doable and requires some diligence on the employees' part.

    The pros at Noom far outweigh the cons! I would highly recommend the company to those who are looking to be a part of an organization that has fun making a positive impact in the world.

    Advice to Management

    I am personally very proud to work for this company and appreciate the transparency modeled by all of our leadership. Thanks for making the atmosphere exciting, challenging, and fun- all at once.


  4. Helpful (5)

    "Exciting Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Health Coach in Minneapolis, MN
    Current Employee - Remote Health Coach in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom full-time (More than a year)

    Pros

    Fast moving company with lots of room for creativity and outside the box thinking. Having the ability to help coach people across the world. Since it is still small you often get to be part of different company projects and see the inner workings of the company. Weekly runway meetings from HQ where they share department and company wide updates lots of open communication

    Cons

    Typical Start up growing pains: Lots of change and fast (some love that some struggle with that), operationally still trying to find it's way management wise, Management of coaches could be a lot stronger (feels like that layer needs the most work)

    Advice to Management

    Work on development of new coaches, streamline training processes, develop management team


  5. Helpful (4)

    "Wicked Cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom full-time

    Pros

    Tech meets empathy meets business meets humans. Team driven. Creative, intelligent, focused leadership. Rigorous hiring practice + extensive training + high performance standards = excellence. Seemingly endless internal resources for successful achievement. Personal and professional development? Highly encouraged! Opportunities to work remotely. An all-around lively, entertaining work hard/play hard crew.

    Cons

    90 day review period for new hires is a +/-


  6. Helpful (3)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Health Coach in New York, NY
    Current Employee - Remote Health Coach in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom full-time (Less than a year)

    Pros

    Work from home
    Flexible Schedule
    Supportive team
    Open communication with management
    Opportunity for growth
    Rewarding and challenging work helping people reach their health goals
    Great compensation package including PTO / Holidays / Benfits

    Cons

    I truly love the work I do at Noom. No cons!

    Advice to Management

    Keep doing what you are doing! The ability to have open communication without fear is key and far surpasses the policy of any other company I have ever worked for. Asking your employees for feedback and implementing protocols based on that feedback rocks! This company is going places! Kudos to you and thank you for your on going support!!


  7. "Great company, cares about users and employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health and Wellness Coach
    Current Employee - Health and Wellness Coach
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom full-time (More than a year)

    Pros

    Caring management
    Great system
    Training is continuous

    Cons

    Changes can happen quickly but they try to give noitce

  8. "Great company that finally found its way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom full-time (More than 3 years)

    Pros

    Awesome company culture
    GREAT food (I love Chef Sam!)
    Business model that's taking off (growth in 2017 was huge)
    Nice people

    Cons

    Food is good and there are lots of snacks, I gained 5 lbs in the last 12 months :(
    Lots of experiments, sometimes things can be a bit chaotic as there is constant innovation

    Advice to Management

    Slow down a little (but I guess it's working, so maybe I'm wrong)


  9. "Remote Health Coach Still Part of the Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Coach in New York, NY
    Current Employee - Health Coach in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Noom full-time (More than a year)

    Pros

    The drawback of working remotely is feeling uninspired to do the work but I really enjoy jumping on Zoom for team meetings.

    Cons

    Some of the unpleasant personality types are emphasized behind a screen so its important to not take it personally when a client is frustrated.

    Advice to Management

    Open up opportunities for more people to move vertically within the company.


  10. Helpful (6)

    "Supportive Management but Poor Communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Coach
    Former Employee - Health Coach
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Noom full-time (More than a year)

    Pros

    Lower management was accessible, knowledgeable and personable!

    Work is rewarding but demanding

    Training provided and tools provided

    Cons

    Workplace and content experiments ongoing during work, so little to no consistency on what to expect

    Over-abundance of communication leads to confusion over protocol/importance

    Advice to Management

    Less experimentation with live, current users

    More concise emails--- no idea where to find important information

    More structured and solid changes in the company and culture. Changes were announced with little warning, and with a lot of confusion. Life-changing changes were announced to staff with little to no prior preparation, leading to confusion and a need for constant updates.


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