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Noom Reviews
Updated Sep 26, 2023
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Found 1,128 of over 1K reviews
33% Recommend to a Friend
38% Approve of CEO
Found 1,128 of over 1K reviews
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Recommend to a Friend
Approve of CEO
Saeju Jeong
418 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Great culture; Flexible; You can have a LIFE and family and you do not have to choose..your mental health comes first" (in 64 reviews)
Cons
- "The salary is low for coaching and not a sustainable $ to live on unless you have a 2nd income (or spouse/partner)." (in 57 reviews)
- "Board members, upper management, investors don’t care about customers or employees, which is why they’re failing" (in 25 reviews)
Ratings by Demographics
This rating reflects the overall rating of Noom and is not affected by filters.
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- 5.0Jun 30, 2023Health CoachFormer EmployeeBoston, MA
Pros
good culture and great employees
Cons
pay was not competitive enough
- 3.0Jul 12, 2023Health CoachFormer Employee, more than 3 yearsNew York, NY
Pros
The culture amongst my peers was beautiful. The coaching team felt very cohesive when I started my position. I had the most flexible schedule I’ve ever had— I could work when I was able between a certain time frame as long as it added up to 8 hours per day. The company was big on time off, mental health, and education.
Cons
When I started with Noom, the environment was very family-like. Upper management always stated they are transparent and shared things about the company with us that other companies probably wouldn’t. After they rebranded, it seemed like they became more secretive. We endured a round of layoffs that completely blindsided us and left the company culture shattered. We shared our disdain for the way it was handled and voiced that our trust had been broken. Although we were told that would be the only layoff, another larger layoff occurred just 6 months later in the same fashion. Additionally, when I started with Noom, my interview and onboarding were filled with opportunities to grow and advance in the company. Even though I was involved in numerous things and volunteered my time to improve the company, I stayed at the same level during my 3 years.
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Noom Reviews FAQs
Noom has an overall rating of 2.8 out of 5, based on over 1,161 reviews left anonymously by employees. 33% of employees would recommend working at Noom to a friend and 21% have a positive outlook for the business. This rating has decreased by -10% over the last 12 months.
33% of Noom employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Noom 3.7 out of 5 for work life balance, 2.8 for culture and values and 2.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Noom to be management, benefits, culture and the cons to be senior leadership, career development, compensation.
