NorQuest College Reviews | Glassdoor

NorQuest College Reviews

Updated April 14, 2017
17 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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NorQuest College President & CEO Jodi Abbott
Jodi Abbott
11 Ratings

17 Employee Reviews

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  1. "challenging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    passionate people, committed to their work

    Cons

    too little resources and money, incredible demands for growth


  2. "Culture/Values"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at NorQuest College full-time (More than 3 years)

    Pros

    Student success is paramount. Diversity of ethnicity and interaction with students will keep you there.

    Cons

    President is more concerned with her public profile and perks than modelling values of the college. She announced a series of layoffs in 2010 and then jetted off to Belize for a vacation to avoid facing impacted staff. She left others to deal with delivering the bad news and dealing with the fallout. #ColossalFail

  3. "NorQuest College"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NorQuest College full-time

    Pros

    Good benefits, great staff and students.

    Cons

    Location and parking are an issue, pay is much lower than other post secondary institutes.

    Advice to Management

    Pay staff accordingly.


  4. "Needs an overhaul on management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Students and staff are pleasant.

    Cons

    - Pay is not competitive
    - toxic environment
    - no room for professional growth
    - not enough support staff to support the students and staff.
    - management, at least in my area, has poor leadership skills. Rarely provides support to staff. Rarely takes accoutability for their mistakes and passes blame to others. Expects staff to be empowered and take action but then belittles staff when they do. Regularly can be heard mocking employees throughout the college when opinions differ.
    - the college strives to be a safe and enclusive environment but only focuses on specific groups of people in the college and has instead become an exclusive environment.

    Advice to Management

    Start listening to what staff are saying. If one person has brought it forward it has value to be at the very least monitored.
    The toxic environment is not just going to disappear as people leave. Their replacements will also quickly become toxic. Even the students can feel the toxic atmosphere.


  5. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NorQuest College full-time (More than a year)

    Pros

    - Clear strategic direction
    - Strong appetite for innovation
    - Encourages staff growth and professional development
    - Lots of opportunities for self-starters

    Cons

    - Business processes are not as mature as one would expect
    - Demand exceeds capacity, particularly as the college grows

    Advice to Management

    To managers: stop waiting for executives to tell you what the priorities are. Develop a set of priorities, sequence them, and then check with executive to see if you're on track.

    Also, the entire context in which education operates is changing. Look very hard at what existing practices need to be changed or eliminated to make room for new and better ways of doing things. Doing more of the same stuff won't get you where you need to go in the future. Layering on new stuff on top of the old leads to overwork for staff. There are tough choices to be made; good managers don't shy away from them.

    To executive: take a close look at how resources are allocated in the college, and ask if we're buying more of the same ways of doing things, or making changes that are necessary. Support managers in making tough choices. Expect them to make those tough choices as well.


  6. "Keep Going NorQuest!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edmonton, AB (Canada)
    Former Employee - Anonymous Employee in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NorQuest College full-time

    Pros

    In more than multiple decades, I have never worked at an post-secondary that so passionately serves its learners and continuously strives to create an inclusive learning environment while maintaining its small but mighty feel. NorQuest was not only a place of work for me but a family.

    Cons

    Sadly, it seems to be getting more challenging to keep supports for NorQuest learners in place. Yes, the new building may assist but funding is critical to ensure a supportive learning environment is manintained - otherwise, it's just a building.

    Advice to Management

    As you grow, keep the focus on what has set NorQuest College apart from others - foundational learning, an inclusive and suppprtive learning environment, and a passionate group of individuals.


  7. "Nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Designer in Edmonton, AB (Canada)
    Current Employee - Instructional Designer in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NorQuest College (Less than a year)

    Pros

    Friendly and collegial. Good future prospects. They are expanding

    Cons

    Somewhat lower pay but more vacation, so it evens out.

  8. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at NorQuest College full-time

    Pros

    Great environment, great students, and great faculty and staff,

    Cons

    Never enough funding. To do everything we want them to.

    Advice to Management

    Stay the course.


  9. Helpful (1)

    "Many great coworkers, poor management/leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office of Registrar
    Current Employee - Office of Registrar
    Doesn't Recommend

    I have been working at NorQuest College full-time (More than a year)

    Pros

    I like the general vision of the college, and there are many wonderful coworkers.

    Cons

    After having worked for the company over a year, I can say that there are lots of great people working there, but it's poorly run and doesn't value its employees much (other than in lip-service). I have seen many dedicated, hard-working employees bullied and/or treated with little appreciation by management. And they seem to hire quite a few incompetent people and then keep them on in spite of complaints from many. It seems like they aren't interested in keeping good/dedicated employees but instead in just filling roles and going through the motions. Very poor leadership and poor staff retention, leading to a lack of consistency in departments. I can honestly say I have never had a supervisor as incompetent as the one I have here, and upper management shows very little interest in addressing such problems. I also have to question their hiring process after seeing great current employees passed up for opportunities in favor of people who turn out to be bad at the job.

    Advice to Management

    Avoid high-school/buddy mentality among management - it has led to a huge disconnect between staff and management and has allowed managers who are consistently underperforming to continue with little consequence. Don't allow poor leaders to ride on the coattails of their hardworking teams. Don't just go through the motions and do the bare minimum.


  10. Helpful (2)

    "Review of NQC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NorQuest College full-time (More than 3 years)

    Pros

    - Flexible Work/Life balance
    - Downtown location, so easy to take transit to work
    - Wonderful coworkers, good internal teams

    Cons

    - Pay was not competitive
    - Senior management terrible at engaging front line employees and middle management.

    Advice to Management

    Engage your middle level management, especially when making major decisions such as performing a re-structuring, especially with new senior management. A lot of good people were lost due to senior management's poor engagement and the resulting poor business decisions.


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