Nordstrom Reviews in Chicago, IL | Glassdoor

Nordstrom Chicago Reviews

Updated February 9, 2017
168 reviews

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Chicago, IL

3.6
Star Star Star Star Star
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Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
93 Ratings

168 Employee Reviews

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Pros
Cons
  • I often struggle to find a good work/life balance (in 298 reviews)

  • Long hours a lot of returns customers that are very picky management is not so great not many days off especially around holidays (in 422 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Operator in Chicago, IL
    Current Employee - Communications Operator in Chicago, IL
    Recommends
    No opinion of CEO

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    excellent pay, hands on management, amazing benefits and discounts, fast paced working environment, schedule flexibility.

    Cons

    Absolutely no grace period, not completely up to speed with technology


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    Employee Discount, Friendly atmosphere, commission

    Cons

    If it's slow you only get hourly

    Advice to Management

    Help sales people to reach their sales goals with incentives


  3. "Seasonal - Glad it was just that"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Chicago, IL
    Former Employee - Seasonal Sales Associate in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom (Less than a year)

    Pros

    hours, pay, co-workers, idea of culture, location

    Cons

    certain management, customers, benefits, did not feel appreciated, etc.


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  5. "Shoe department"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Nordstrom (Less than a year)

    Pros

    Great pay easy to get a raise

    Cons

    Takes 1000 hours to get raise pto managers suck and send emails to get you in trouble


  6. "Woman Shoes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salesman in Chicago, IL
    Former Employee - Salesman in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 5 years)

    Pros

    Fantastic and great commission was awesome loved it. Was like a family atmosphere when its busy its great.

    Cons

    When its slow its rough. Lots of sharks. Management killed the atmosphere got to young to fast.

    Advice to Management

    Trust your employees


  7. "Food Service Job in Retail Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Chicago, IL
    Former Employee - Food Server in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nordstrom part-time (More than 5 years)

    Pros

    Nordstrom takes pride in having a strong HR department, and their staff at Chicago's Michigan Ave location are very approachable and helpful.

    The several managers and chefs I worked for in the Nordstrom Cafe took great pride in providing their customers the best dining experience possible.

    It was a light-hearted working environment and most everyone on the restaurant's staff were team players.

    Cons

    Unfortunately, some of the most disrespectful clientele at Nordstrom's restaurant were their other employees. Retail staff and managers of other departments felt entitled with their employee discount in the restaurant, and often showed no appreciation for their fellow Nordstrom employees. We were on a sales floor too, just selling food instead of clothes.

    Advice to Management

    Try to teach your sales staff to respect EVERYONE that works under the Nordstrom umbrella, not just your fellow sellers and managers.


  8. "Sales Associate"

    Star Star Star Star Star
    Current Employee - Retail Sales in Chicago, IL
    Current Employee - Retail Sales in Chicago, IL

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    Company interactions and customer service

    Cons

    salary will be heavily based on traffic as in all sales. When its good its great and when its bad its bad. Inconsistent pay.

    Advice to Management

    Review return policy to disable customers from treating store as a rental service.


  9. "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook

    I worked at Nordstrom part-time (More than a year)

    Pros

    great and friendly, helpful staff

    Cons

    didn't work well with personal schedule


  10. "The honest truth about working for Nordstrom"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Chicago, IL
    Former Employee - Retail Sales Associate in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    There are good things about this job: schedule flexibility, promoting from within, easy relocation, and a good way to network and meet new people.

    Cons

    Return policy ultimately robs their employees. Your hard work WILL be taken away from you as you learn that the customers at Nordstrom have started shopping there simply so they can return what they buy (returns come out of your commission). Long/odd hours, but typical retail hours. A very inconsistent job including high turnover, unprofessional management, and zero company culture. Company has sacrificed their employees for their "customer service" which ultimately has come
    Full circle and resulted in unhappy employees who give poor service.

    Advice to Management

    Make your employees a priority. Listen to their needs. Your employees are your glue to success. Tighten up return policy. Make work place more personable and enjoyable for your employees.


  11. "Inventory Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Processor in Chicago, IL
    Former Employee - Inventory Processor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom part-time (Less than a year)

    Pros

    Nordstrom has a nice work environment. They offer a 20% discount on merchandise to its employees. I had some flexibility with scheduling.

    Cons

    Early shifts or late shifts. I didn't really have anything in between. I was either starting at really early or starting late in the day and working through the evening.



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