Nordstrom Reviews in Chicago, IL | Glassdoor

Nordstrom Chicago Reviews

Updated February 28, 2017
66 reviews

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Chicago, IL Area

5.0
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Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
46 Ratings

66 Employee Reviews

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Pros
  • Nice salary, good discount, promote from within (in 181 reviews)

  • Not only does it extremely value customer service but the way they treat their employees is absolutely phenomenal (in 534 reviews)

Cons
  • I often struggle to find a good work/life balance (in 303 reviews)

  • Long hours a lot of returns customers that are very picky management is not so great not many days off especially around holidays (in 428 reviews)

More Pros and Cons

  1. "Nordstrom Retail Management Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Retail Management Intern in Chicago, IL
    Former Intern - Retail Management Intern in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom as an intern (Less than a year)

    Pros

    Great Pay
    Employer is amazing

    Cons

    Long hours-but that's a given


  2. "Nordstrom logistics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Specialist in Schaumburg, IL
    Current Employee - Logistics Specialist in Schaumburg, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    Each day there are a variety of tasks throughout different logistic departments. Co-workers and friendly and informative.

    Cons

    Hours are 3 am-11 am, able to take on more responsibilities then given


  3. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Schaumburg, IL
    Former Employee - Sales Associate in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 3 years)

    Pros

    Great people. Great compensation. Great fun

    Cons

    Retail hours are never fun


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  5. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Operator in Chicago, IL
    Current Employee - Communications Operator in Chicago, IL
    Recommends
    No opinion of CEO

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    excellent pay, hands on management, amazing benefits and discounts, fast paced working environment, schedule flexibility.

    Cons

    Absolutely no grace period, not completely up to speed with technology


  6. "Encouraging, Fast-Paced Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Retail Management Intern in Schaumburg, IL
    Former Intern - Retail Management Intern in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom as an intern (Less than a year)

    Pros

    Amazing environment with amazing people! The interns were really well taken care of. The program is designed so that we got experience in every aspect of the store.

    Cons

    The days are very long and as an intern you take on a lot of responsibility. Anniversary sale requires a lot of time and effort to put together and as a part of the management team you are a big part of that effort.

    Advice to Management

    Focus on developing your people and making sure that they learn something new every day. That is what will make the internship a valuable experience.


  7. "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook

    I worked at Nordstrom part-time (More than a year)

    Pros

    great and friendly, helpful staff

    Cons

    didn't work well with personal schedule


  8. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate in Skokie, IL
    Current Employee - Commissioned Sales Associate in Skokie, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They are the forefront of fashion and all the latest trends but also have a higher standard of service and experience for the customer. The environment, the atmosphere, the people and the processes for everything are consistent. It is an easy fit if you love fashion and genuinely care about connecting with people and providing good service. All of these things interested me and naturally sparked my desire to be a part of this company.

    Cons

    Commissioned sales is unpredictable sometimes, so it's hard to have an exact outlook of your pay. You have to be open to fluctuations, highs and lows of business and sales.


  9. "Best company to work for as a student"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Oakbrook Terrace, IL
    Former Employee - Sales Manager in Oakbrook Terrace, IL
    Recommends
    Positive Outlook

    I worked at Nordstrom part-time (More than a year)

    Pros

    Health insurance for all full-time employees, flexible schedule, employee discounts, 401k even for part time employees, paid training, plenty of breaks, above average pay

    Cons

    Management can be a little overbearing, it gets busy during the holidays, some of the rules they have are a little much,


  10. "Retail Management Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Retail Management/Sales Associate in Oak Brook, IL
    Former Intern - Retail Management/Sales Associate in Oak Brook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom as an intern (Less than a year)

    Pros

    -Great environment
    -Learn the company's culture
    - Gain hands on experience
    - Great pay!
    - You will meet a lot of people in the industry and learn what kind of career you want and learn what you may not want
    - Discount at Nordstrom, Rack, eBar, Restaurants, Haute Look and Trunk Club

    Cons

    Some of the downsides include long hours and often a lot of overtime. But that is normal for any retail job. Also I was looking for more of a job at their headquarters in Seattle, but for many of the jobs you must manage a high volume department before you are considered. Even if you have experience at the job, they like you to know their culture before you work at their headquarters. Which isn't the case for other corporate offices.

    Advice to Management

    -


  11. "Retail Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Stylist in Chicago, IL
    Current Employee - Personal Stylist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom (More than a year)

    Pros

    Great customer service, team oriented, flexible working hours, and great working environment.

    Cons

    Competitive pay, one too many employees that are scheduled at a time, New scheduling tool, hours can decrees dramatically on slow months, connection with pos devices

    Advice to Management

    Commission should be equal in each and every department, and it should include hourly.



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