Nordstrom Reviews in Chicago, IL | Glassdoor

Nordstrom Chicago Reviews

Updated December 4, 2017
328 reviews

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Chicago, IL Area

3.8
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328 Employee Reviews

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Pros
  • I believe it comes from their promote from within philosophy (in 202 reviews)

  • Nordstrom puts customer service first which really makes this retail company stand out compared to others (in 597 reviews)

Cons
More Pros and Cons

  1. "Overall satisfied and fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Job gets the bills paid. Depending on what manager you have, you can learn a lot due to the on going meetings about merchandise

    Cons

    Hours can burn you out and management doesn’t really seem effected by this possibility. Yes making great commission is enticing but once you burn out management will move on to the next


  2. "Good place for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Assistant Manager in Oak Brook, IL
    Current Employee - Department Assistant Manager in Oak Brook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom (More than 3 years)

    Pros

    Fair compensation, good benefits, 401k match, medical, dental, vision, pto, good discount, hours usually not too early or late

    Cons

    Weekends, nights and weekends, competition, can be strenuous and emotionally demanding

  3. "If you like retail, its the place for you."

    StarStarStarStarStar
    Former Employee - Sales Associate in Skokie, IL
    Former Employee - Sales Associate in Skokie, IL
    No opinion of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    Good atmosphere, great relationships, typical retail experience

    Cons

    To move up in this business, you need to kiss up to the right people.
    Doesn't value its employee's as much as they say they do.

    Advice to Management

    Respect your employees a little more.


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends

    I worked at Nordstrom (More than 3 years)

    Pros

    Really great environment and cultural values

    Cons

    Company is not doing much about the increase in online shopping, commissioned decrease


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Schaumburg, IL
    Former Employee - Sales Associate in Schaumburg, IL
    Recommends
    Positive Outlook

    I worked at Nordstrom (More than a year)

    Pros

    -great values
    -good employee discount
    -if you work hard, you can move up in the company
    -the company values holidays and family time so they are closed on Black Friday and Thanksgiving

    Cons

    -commission could be good or bad depending on if you like that or not


  6. "Good place to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Styling Sales Manager in Chicago, IL
    Current Employee - Styling Sales Manager in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than 5 years)

    Pros

    -great benefits
    -work with people of all ages and all walks of life
    -great product knowledge
    -get to see product go on sale first
    -learn A LOT about customer service and how to maintain client relations

    Cons

    -retail hours
    -can’t advance very far unless you’re willing to travel 24/7 or enter the Rack division
    -terrible pay even as you move “down” the pyramid
    -cheap employee discount (20% to start and 33% as a manager)
    -work holidays
    -some really terrible managers promoted quickly because they were willing to travel vs those that had families and were unwilling/unable to move around
    -most major decisions made by people in Seattle that have never worked in a store or haven’t worked with customers in years= poor decisions that frequently aren’t in the customers best interest

    Advice to Management

    Communicate company changes more clearly and quickly
    Pay your people what they’re worth
    Listen to employee feedback - they’re on the front lines and hear what the customers want and need


  7. "Great opportunity, whole lot of time and effort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Chicago, IL
    Former Employee - Department Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 5 years)

    Pros

    Career building, professionalism, ability to travel the country

    Cons

    No life (no holidays, no weekends, no family time), hard to move up if you don't move around the country for opportunities

  8. "Sales Associate in The Rail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Oakbrook Terrace, IL
    Former Employee - Sales Associate in Oakbrook Terrace, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    Great team of people to work with. Company gives you a lot of control in deciding how to handle customers. Commission was good.

    Cons

    At times the store would hire too many people, crowding the sales floor.


  9. "Floor Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom part-time (More than a year)

    Pros

    -Love the work I do
    -Structured environment
    -Opportunities to grow

    Cons

    -only complaint is long hours

    Advice to Management

    Keep up good work


  10. "Trained new employees everyday as needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Lisle, IL
    Current Employee - Cashier in Lisle, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than 5 years)

    Pros

    Enjoying making all my customers satisfied.
    Having quality service , Also bring a positive smile and a amazing attitude and Even having accurate teamwork.

    Cons

    Most employers don't Motivate all employees to do better and to also achieve there goals to do better with the company.

    Advice to Management

    None


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