Nordstrom Reviews in Chicago, IL | Glassdoor

Nordstrom Chicago Reviews

Updated April 24, 2017
309 reviews

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Chicago, IL Area

3.6
Star Star Star Star Star
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Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
178 Ratings

309 Employee Reviews

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Pros
Cons
  • I often struggle to find a good work/life balance (in 317 reviews)

  • Long hours a lot of returns customers that are very picky management is not so great not many days off especially around holidays (in 436 reviews)

More Pros and Cons

  1. "Stock"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in Chicago, IL
    Former Employee - Stock Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    The employees are very helpful and it's nice location. The discount is awesome!

    Cons

    You will get sent home early if there wasn't anything to be done.


  2. "Retail Management Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Chicago, IL
    Former Intern - Anonymous Intern in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom as an intern (More than a year)

    Pros

    The company has great perks and the employees all really love what they do. If you are good at sales you can easily get promoted and work your way up.

    Cons

    The biggest downside is if you are not good at sales it's hard to move up in the company. They believe everyone should start on the sales floor and work your way up to management. While I agree you should be a good seller to be a good manager, to get into even higher, or different, roles you still need to start as a sales person.


  3. "Sales Associate Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Skokie, IL
    Current Employee - Sales Associate in Skokie, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom part-time (More than a year)

    Pros

    The company does a great job being able to connect with an individual employee and addressing their needs. The HR department is a great support aspect which is in every place of employment. With the HR department being in every store, it allows employees to be able to contact or address a certain need without any obstacles. Also all upper level management aims to know each employee by name and does a great job at it. One more great aspect of this company is that it really values every culture and value that the diverse employees brings to the company

    Cons

    One of the downsides with this company is that the pay you receive will always be different from pay period to pay period, since the sales positions are commission driven. However, this allows an employee to control what their earnings will be and to drive their own business.


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  5. "Nordstrom Retail Management Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Retail Management Intern in Chicago, IL
    Former Intern - Retail Management Intern in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom as an intern (Less than a year)

    Pros

    Great Pay
    Employer is amazing

    Cons

    Long hours-but that's a given


  6. "Nordstrom logistics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Specialist in Schaumburg, IL
    Current Employee - Logistics Specialist in Schaumburg, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    Each day there are a variety of tasks throughout different logistic departments. Co-workers and friendly and informative.

    Cons

    Hours are 3 am-11 am, able to take on more responsibilities then given


  7. "Great benefits and hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics in Oak Brook, IL
    Current Employee - Logistics in Oak Brook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than 3 years)

    Pros

    People are very friendly and work as a team
    Full time hours
    Quick raises
    Great discount at all Nordstrom stores

    Cons

    Can be stressful
    I really can't think of much else Nordstrom is a great company to work for. It can be hard to get promoted.

    Advice to Management

    Get better at multi tasking


  8. "Cosmetics Counter Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Schaumburg, IL
    Former Employee - Cosmetics Counter Manager in Schaumburg, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    Beautiful store, well taken care of by brand executive, low turnover, good commission structure, lots of room to move around and grow w Nordstrom.

    Cons

    Super clique-y environment, experience and maturity is frowned upon, friendship with co-workers more important than performance. Department management encourages cattiness. Leaders coach as if they're reading a training manual which is insulting to tenured staff.


  9. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    Employee Discount, Friendly atmosphere, commission

    Cons

    If it's slow you only get hourly

    Advice to Management

    Help sales people to reach their sales goals with incentives


  10. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Schaumburg, IL
    Former Employee - Sales Associate in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 3 years)

    Pros

    Great people. Great compensation. Great fun

    Cons

    Retail hours are never fun


  11. Helpful (1)

    "It's only a job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista, Ebar in Oakbrook Terrace, IL
    Former Employee - Barista, Ebar in Oakbrook Terrace, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    Employee discount is very decent for lower-tier employees. Decent hourly pay and regular raises per 1000 hours of work.

    Cons

    This is in regards to store #221.
    I was hired part time to work in the e-bar department and was expected to work more than 45+ hours a week. I never saw any benefits or potential opportunities to advanced my position within the company. No room for advancement unless you're within the store cliques. I expected the workplace to be professional not a high school reunion. Stay used to being a lower tier employee regardless of how strong of a worker you are in your department. HR was useless in my time there to attempt to advance to better positions or moving up. What horrified me the most was that they sold you on; HR was a department to help employees "better themselves". That of course was not the case, HR was only there to cover for the short comings of management of those in power.

    Advice to Management

    Stay true to the company's word and actually promote from within based off an employees level of skill and what they're capable of. Not their social status to you, or in the store with other employees.


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